Sadly poor quality soft steel in their steel restraints has in my opinion made their steel stocks unfit for purpose. I suggest they re-examine where they source their materials from. I’ve been a cus... See more
Company replied
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Sadly poor quality soft steel in their steel restraints has in my opinion made their steel stocks unfit for purpose. I suggest they re-examine where they source their materials from. I’ve been a cus... See more
Company replied
As other reviewers have alluded to - appalling customer service. Placed a £600 order 4 days ago and paid a premium for express shipping. Still no indication given as to when any of the item... See more
Company replied
Sadly with a hand crafted item, the packaging let it down. With a metal rod poking through the cardboard and various holes in the box, along with the leather item only protected by a very thin bit of... See more
Company replied
The metal work and attention to detail is everything I would have hoped for with custom workmanship. Our 'hobby' needs more quality companies like 'Fetters'! 2 suggestions: design - the neck r... See more
Founded in 1976, Fetters crafts quality BDSM products and accessories from our workshop and showroom in the heart of Warwick.
3 Emscote Mill, Wharf Street, CV34 5LB, Warwick, United Kingdom
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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No reviews since 2017?
I ordered a custom made item. It arrived completely but was the wrong size. Massively the wrong size. Clearly it was not made to measure. Fetters refunded, but zero engagement. They seemed to not want to correct their error.
Some crap reviews from oxygen thiefs about this business, one in the US who says they waited 3 weeks and one who left 4 stars despite the only problem being a courier not even connected to the business, and then one person screaming about the tax they paid despite being from another country. Complete oxygen thiefs the lot of them. This company has always been great, many good items in my collection today that I have bought years ago from them. Great company and will continue to buy from them always. The other option is buy it from china where everything stinks of cheapness!
Excellent
Superbly well crafted as we expand our venture to cater for all types together with bring your own unit and be trained by the mighty blaster. these will help
FF29 X2
P-7819 X2
Excellent in every way. Thanks so much. Highly recommended seller.
Had to wait three months to receive shackles. Ridiculous ! They claim this is their standard wait. Also they are cheap---and they provided only one key. Terribly overpriced also. Paid nearly $250 and they only sent one key. Never recommend them.
I wanted to order a product and tried using the voucher code also was told I'd have free delivery. Multiple attempts to get the free delivery did not work would not let me checkout without selecting paid postage. In the end found the product on another site no discount and paid postage but ohhh charged by fetters and no problem checking me out at all. Shame it was a good quality product and was really quick just a shame I could not of had what I was promised and wasnt given the discount etc or I'd be writing under 5 stars.
Everything was in order. UPS customs process was completed faster then expected.
Only had sling, frame and mirror for a week and it has been rigorously tested several times each day. Very fit for purpose.
The reason I like Fetters is because ‘one’ can rely on top quality merchandise, that said one of the items was a pair of clover clips... these most certainly were below par and poorly made. Apart from that ‘blip’ everything is good!..... communication, discrete ‘bomb proof’ packaging .... can’t fault Fetters!!
I love Fetters and your products, but I had to pay over 40 euros for our 130 pound order because we're outside the uk, so it's unlikely I'll be shopping there again anytime soon.

Reply from Fetters
Received my rubber suit, excellent quality, good price avd delivered in 2 days of ordering it.
Good service and great Communication!
Good quality product!
Beautiful quality, happy with the items I received. The delivery was an issue (package got sent to the wrong city and stayed at the parcel center for 2 weeks), but that is not directly the fault of Fetters.
Hi there ... I recently purchased a new lock for my 12mm stainless steel chain from fetters
Ordering the new lock was very straightforward and easy to do ... and the delivery time was very good also ... Being kept up to date on the whereabouts of my purchase through the tracking system was a great help too ... all be it quite a teasing one .. lol
Thank you Fetters
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