Very professional service by the team at FG Connect on behalf of their particular client. The communication was great so I knew exactly where I needed to be (online video link) and what I needed to do... See more
Company replied
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See what reviewers are saying
This was my first time attending research on a one on one online/virtual setting. Everything from answering the form down to the end of the interview, I was guided patiently and professionally by Kate... See more
Company replied
FG approached me about participating in their research into Amazon sellers. My business has been selling on Amazon for sometime and met the requirements. The session lasted for around 60 mins and was... See more
Company replied
As expected, the research was very well organised by FG Connect. I was given frequent calls and emails outlining the research criteria from the project manager. The focus group discussion was i... See more
Company replied
Company details
Written by the company
We are a global market research fieldwork company, working in partnership with our clients to offer a full range of qualitative and quantitative services, from full-service consultancy to data-only services.
Contact info
207 Regent St., W1B3HH, London, United Kingdom
- info@fg-connect.com
- fg-connect.com
4.9
Excellent
128 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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I had a great experience
I had a great experience, it was super easy and I was fully informed of everything I needed to do in terms of set up etc… I felt really comfortable and although I was nervous at first I ended up really enjoying the whole interview.
October 3, 2024
Unprompted review
Reply from FG Connect
Hi, Aimee! Thank you for your feedback! We are pleased to hear that your experience with FG Connect was easy, well-informed, and pleasant. We're happy the interview went well, and you were comfortable at the end!
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I have had a great experience with FG…
I have had a great experience with FG Connect, they are professional and their recruiters are engaging, clear and concise, I look forward to working with them again.
September 1, 2024
Unprompted review
Reply from FG Connect
Hi, Barbara! Thank you for your kind words! At FG Connect, we value professionalism, clear communication, and engaging recruitment. Looking forward to working with you again!
I had a good experience with FG Connect…
I had a good experience with FG Connect when I took part in a market research study. The process was easy, the interviewer was engaging, and the study itself was interesting. I got paid quickly and it felt like my feedback mattered. I’d recommend them.
November 6, 2023
Unprompted review
Reply from FG Connect
Hi Howie! Thank you for your feedback. At FG Connect, we prioritize easy processes and prompt payments. We are happy your input was valued and appreciate your recommendation. Looking forward to working with you again!
Highly recommend
This was my first time attending research on a one on one online/virtual setting. Everything from answering the form down to the end of the interview, I was guided patiently and professionally by Kate Cortez. No major and minor details were missed. Very smooth process and enjoyable process. Would highly recommend!
September 11, 2024
Unprompted review
Reply from FG Connect
Hi, Ian! Thank you for your kind feedback! We are happy you had a pleasant and easy experience with FG Connect. And we are grateful for your referral! Looking forward to working with you again!
Had a very good experience working with…
Had a very good experience working with FG Connect. Great staff as they were very accommodating and helpful. Taking part in the research was very informative and interviewer explained everything clearly. Would definitely work with FG Connect again
October 11, 2024
Unprompted review
Reply from FG Connect
Hi, Yousuf! Thank you for your feedback! We're pleased to hear you had a positive experience with FG Connect. Our team is dedicated to ensuring clear communication and helpful customer service. Looking forward to working with you again!
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Great customer service
Great customer service, everything was explained to me clearly. Kate was amazing throughout the process and I got my incentive within 24 hours of participating!!
October 3, 2024
Unprompted review
Reply from FG Connect
Hi, Gavin! Thank you for your feedback! FG Connect aims for clear communication and efficient service. We're pleased we made the process easier and that you got your incentive quickly. Looking forward to working again soon!
Experienced and attentive researchers…
Experienced and attentive researchers covering wide scope of business especially globally
September 17, 2024
Unprompted review
Reply from FG Connect
Hi, Perna! Thank you for your feedback! At FG Connect, our skilled researchers provide global expertise from a variety of industries to provide broad, valuable insights. Looking forward to working again soon!
Professional and friendly market research company
Very professional and friendly market research company. I participated in one of their researches - they communicated the purposes and aims of the research very clearly and the interviewers were very knowledgeable in the topics we discussed. The communication around the meeting was very prompt and clear, and accommodating my needs as well!
September 23, 2024
Unprompted review
Reply from FG Connect
Hi, Dorothy! Thank you for the feedback! At FG Connect, we value professionalism, friendliness, and transparency in our communication. We are pleased our team made the process smooth and could meet your needs. Looking forward to working again soon!
Excellent company
Excellent company. I was kept very well informed and Kate Cortez is super friendly and understanding!
October 14, 2024
Unprompted review
Reply from FG Connect
Hi, Lauren! Thank you for your kind words! We're happy to hear you had a great experience. Our team is dedicated to providing great communication and support! Looking forward to working again soon!
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Interesting survey, well run
Interesting survey well run and didn't take up a lot of time. Hopefully they get the information they need. Would be happy to take part again in the future if needed
October 15, 2024
Unprompted review
Reply from FG Connect
Hi, Lola! Thank you for your feedback! We're glad you found the survey informative and helpful. Your participation is highly valued, and we look forward to having you participate in future studies!
Customer-oriented and very competitive…
Customer-oriented and very competitive company for your studies. Do not hesitate to collaborate with them
October 16, 2024
Unprompted review
Reply from FG Connect
Hi, Adrien! Thank you for reviewing! We take pride in providing customer-focused and competitive study services. We look forward to working with you again!
Very happy with the engagement
Very happy with the engagement, well organised and compensation was paid very quickly
October 3, 2024
Unprompted review
Reply from FG Connect
Hi, Dean! Thank you for your feedback! We're pleased you found the process interesting, well-organized, and prompt payment. We appreciate your participation!
FG Connect a professional company with…
FG Connect a professional company with very friendly staff. I have participated in some market research groups and they have been great. Really getting paid for my opinion on products!
October 15, 2024
Unprompted review
Reply from FG Connect
Hi, Alvin! Thank you for reviewing! We're happy that you enjoyed participating with FG Connect. Our priority is to provide an outstanding service while valuing your input. We look forward to your future participation!
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Good service and a reliable company for market research.
Reliable company for market research.
September 1, 2024
Unprompted review
Reply from FG Connect
Hi, Lauren! We appreciate the feedback and grateful for your participation. Looking forward to working again soon!
Reply from FG Connect
Hi, Meth! Thank you so much for the feedback! We're happy that you had an amazing experience with FG Connect. Looking forward to working with you again soon!
Good communication
Good communication. Professional business with friendly staff members.
August 22, 2024
Unprompted review
Reply from FG Connect
Hi, Stuart! We truly appreciate your kind words. We pride ourselves on clear communication and professionalism. Looking forward to working with you again
It was a professional meeting
It was a professional meeting, constructive and collaborative.
All the team involved is very well-prepared and serious.
August 15, 2024
Unprompted review
Reply from FG Connect
Hi, Luis! Thank you for your feedback! We're pleased you found the meeting professional, constructive, and collaborative. Our FG Connect team appreciates your feedback!
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Super easy process and quite cathartic…
Super easy process and quite cathartic to give my opinion for 90 mins! Quick payment.
August 29, 2024
Unprompted review
Reply from FG Connect
Hi, Marina! Thanks so much for your feedback! We're happy you found FG-Connect's process easy and enjoyable. Looking forward to working with you again!
A serious company that aims to make…
A serious company that aims to make thorough and precise analyses
September 5, 2024
Unprompted review
Reply from FG Connect
Hi, Francesco! Thank you. We are committed to providing complete and accurate assessments with professionalism. Your support means a lot. Looking forward to working with you again!
Great service
Very smooth process and very professional. Would highly recommend.
August 19, 2024
Unprompted review
Reply from FG Connect
Hi, Joe! Thank you! We're glad you found the process smooth and professional. We appreciate your recommendation! Looking forward to working with you again!
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