Your onboarding process really needs improving. As a new customer, I shouldn't have to call multiple times just to find out how to get my internet set up. Clear setup instructions should be sent a... See more
Company replied
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See what reviewers are saying
The process of getting broadband through Fibre Nova was made very simple. From 1st contact with Paul Macgugan, he set the ball rolling, things moved at pace. It wasn't long before we were up and runn... See more
Company replied
We needed fibre broadband installed at 2 sites. One of the sites especially was complicated and required quite a lot of planning. Paul was great. He organised surveyors and kept me updated all the way... See more
Company replied
Because of my location this installation was particularly long. From start to finsh almost 12 months. Fibre Nova showed commitment to the project and patience in overcoming just about every obstacle... See more
Company replied
4.6
Excellent
44 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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I ordered full fibre broadband for my…
I ordered full fibre broadband for my business and couldn't be happier with the service. The installation was seamless, and the team kept me updated throughout the process. James and Neal did a fantastic job with the setup, and now I have 10x the speed I had with my old copper connection. Highly recommend!
February 13, 2025
Unprompted review
Reply from Fibre Nova
Hi Dylan,
Thank you for leaving us a glowing review! We will pass on the message to Neal and James about their service.
We hope you enjoy your fibre connection and thank you for choosing Fibre Nova as your chosen provider.
Thanks,
Chris
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Successful, speedy installation!
Very happy with the seamless service received.
Our Fibre Broadband is now up and running and working perfectly.
Quick, efficient and helpful
Thank you
March 1, 2025
Unprompted review
Reply from Fibre Nova
Hi Kelly,
Thank you for spending the time to leave us a review. We are glad you can now utilise full fibre broadband for your business.
Thank you again for choosing us to provide services for your lovely venue.
Kind Regards,
Chris
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