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Fido & Frame Reviews 179

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TrustScore 5 out of 5

4.8

Portrait Studio
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Review summary

Created with AI, based on recent reviews

Evaluating 171 reviews, reviewers overwhelmingly had a great experience with this company. Customers are consistently impressed with the high quality of the products, often describing them as beautiful and true to life, capturing the essence of their pets perfectly. The ordering process is generally found to be simple and easy, with many appreciating the ability to preview the artwork before finalizing their purchase. Reviewers also frequently highlight the quick delivery, noting that their orders arrived promptly and were well-packaged. However, some people experienced issues with the ordering process, such as difficulty uploading photos or recreating specific image options. There were also occasional concerns about delivery delays or receiving items that were not as expected in terms of size or artwork.

What people talk about most

Product

People report positive experiences with the product, often praising how accurately the portraits capture... See more

Quality

Reviewers mention positive feedback about quality, with many expressing delight and satisfaction with the... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers highlighting the quick and fast arrival... See more

User experience

Customers had positive experiences with the user experience, particularly appreciating the ability to preview... See more

Order

Reviewers highlight positive aspects of order, with many finding the ordering process easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I took a chance on ordering the portrait of my loving Toy Poodle Hermès. I didn't expect too much but when it arrived, I was so surprised by the quality. The photo came on a canvas and looks like an o... See more

Rated 5 out of 5 stars

Well honestly, I bought the picture on the spur of the moment. I didn't do any research on the company ( I know! I should do better!). I checked the tracking info several times and there were no upda... See more

Rated 5 out of 5 stars

Simple order process, except if you want to look at different options I had to re upload a photo. I may not of understood how to look at different options. The canvas turned out beautifully, and it is... See more

Rated 5 out of 5 stars

I was extremely impressed with the quality of work. The only regret I have is that I omitted to include their names. But I would recommend them to anyone with pets. The portraits arrived exactly when... See more

Company details

  1. Portrait Studio

Written by the company

At Fido & Frame, we turn your favorite pet photo into a stunning fine-art portrait — gallery-quality, printed on premium materials, and shipped straight to your door. Because your dog, your cat, your beloved companion isn't "just a pet." They're family. They sleep on your pillow, greet you at the door every single day, and fill your home with a love that's hard to put into words. We created Fido & Frame to give pet parents a beautiful, lasting way to celebrate that bond. Here's how it works: you upload a photo, choose your favorite art style — Watercolor, Oil Painting, Pop Art, Black & White, and more — and our team takes care of the rest. Every portrait is reviewed before it goes to print, and if you want any changes, a real artist refines it until it's exactly right. Your finished portrait arrives ready to hang, beautifully packaged, printed on your choice of Art Print from $89, Gallery Canvas from $99, or Acrylic Glass from $199. Over 10,000 pet parents across the United States have trusted us to create something they'll treasure forever, and we hold a 4.8 out of 5 star rating because we genuinely care about getting it right. Not happy? We offer a free remake or a full refund within 30 days, no questions asked. Visit us at fidoandframe.com and turn your favorite photo into a forever memory.

Contact info

4.8

Excellent

TrustScore 5 out of 5

179 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

WONDERFUL EXPERIENCE

ABSOLUTELY BEAUTIFUL PICTURE OF OUR LOVELY DOG. CLEAR AND CONCISE TIMINGS GIVEN AND DELIVERED AS PROMISED. FRIST CLASS SERVICE AND A VERY HAPPY WIFE!

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing work

Amazing work. Took a photo I submitted and made a perfect painting of my boy to hang in my living room. The colors matched my decor perfectly the picture was so freakin good I cried when it came in. I look at it everyday and smile because it depicts him so well. It’s like he’s here with me. Little pricey but so worth it. Highly recommend

May 11, 2026
Unprompted review
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Rated 5 out of 5 stars

My fido experience

I sent in my photo, chose the style and size and waa laa, my cat was immortalized.
It was a surprise for my wife and it couldn't have been more perfect.
Great experience and the pic was delivered quickly. Very nice experience

June 1, 2026
Unprompted review
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Rated 1 out of 5 stars

This company is totally unscrupulous!

I placed an order and in less than an hour realized my friend had done the same thing, so I tried to cancel mine. I was assured on two different chat messages that it was canceled. The next day I got an email saying it was too late that it had gone through. It was total BS on their part. I will never use this company and strongly suggest that anybody else avoid them. That is the most horrible customer service.

June 9, 2026
Unprompted review
Rated 5 out of 5 stars

It looks great

It looks great! It will be a great addition to our collection of Pug memorabilia. It looks just like our Gloria Ashe!

June 9, 2026
Unprompted review

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