Fido Finance Reviews 

1,008
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 164 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional dedication, going above and beyond to secure the best outcomes and providing clear, honest, and timely communication throughout the process. The service is frequently highlighted as outstanding, with many appreciating the efficiency, professionalism, and the stress-free nature of the entire experience. Reviewers are particularly impressed with the quick response times and the smooth user experience, noting that staff are always available and provide regular updates, making the process easy to understand. Many also value the personalized approach, where their specific needs are genuinely considered, and appreciate being able to communicate with local representatives rather than overseas call centers.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, knowledge, and... See more

Service

Consumers find service to be positive, with many expressing high satisfaction and recommending the company... See more

Customer service

Clients share positive opinions on customer service, highlighting excellent communication and a dedicated... See more

User experience

Reviewers consistently express satisfaction with the user experience, often describing it as smooth, easy,... See more

Response time

People report positive experiences with response times, highlighting the prompt communication and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We’ve had an amazing experience with Fido Finance, and especially our broker Sandun. From start to finish, the service has been outstanding. Sandun went above and beyond to get our loan over the... See more

Rated 5 out of 5 stars

I wouldn't choose anyone else! Kosta was friendly, always available and completely understanding of my unique situation and finance needs. I have high expectations and these guys surpassed my stan... See more

Rated 5 out of 5 stars

A genuinely hassle free experience. 10/10 to Jordan Rose for being an absolute legend and meticulously guiding me throughout the process. He took care of everything and we achieved out monthly repayme... See more

Rated 5 out of 5 stars

Jake Ginn was awesome to work with. The process was made infinitely easier thanks to Jake finding the best deal that suited our priorities. Beat previous offers from the dealership and standard banks.... See more


Company details

  1. Finance Broker
  2. Car Finance and Loan Company
  3. Insurance Broker

Written by the company

Whether it’s a loan for your new or used car, ute, van, motorbike or caravan, Fido is your auto finance companion. We have access to the best car loan rates from over 30 bank and non-bank lenders, and waste no time getting them directly to you. Fido Finance; Car Finance, Off the chain.


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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1-star

Asks customers to review

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How this company uses Trustpilot

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5.0

All reviews

(1,008)

154 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

I had the pleasure of working with…

I had the pleasure of working with Dean.
Dean was absolutely great to deal with. He was friendly, approachable and kept me informed every step of the way throughout the whole process. He returned every call I requested in a great timely manner and explained things in simple form for me to understand.
I would highly recommend Dean to anyone.

March 10, 2026
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Rated 5 out of 5 stars

“I had a great experience working with…

“I had a great experience working with Jordan. From the start, he was professional, attentive, and incredibly helpful throughout the entire process. His communication was clear and prompt, making the loan process smooth and stress-free. I’m really happy with the outcome and would definitely recommend his services to anyone looking for financial assistance. Thank you, Jordan!”

March 4, 2026
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Rated 5 out of 5 stars

I recently used Fido Finance for my car…

I recently used Fido Finance for my car loan and had a really smooth experience. The process was straightforward, communication was clear, and everything was explained properly before I signed. They helped me secure a competitive rate and made settlement with the dealer easy. Overall, it was quick, professional, and stress-free. Would definitely recommend if you’re looking for hassle-free car finance.

February 20, 2026
Unprompted review
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Rated 5 out of 5 stars

Amazing service

Awesome to deal with effort less and very quick would definitely recommend for any needs was so helpful and got the job done was an amazing experience

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

Appreciative

Here’s a polished, positive review you can use:



I had a great experience speaking with Dean about arranging a car loan. Although I ultimately didn’t go ahead with the loan, he was incredibly helpful throughout the process. Dean took the time to explain all my options clearly, answered my questions patiently, and made sure I understood everything without any pressure.

It’s rare to come across someone so genuine and willing to help, even when there’s no guarantee of business at the end. I really appreciated his professionalism, honesty, and responsiveness. I wouldn’t hesitate to reach out to him again in the future or recommend him to anyone looking for car finance assistance.

Thanks again, Dean!

February 12, 2026
Rated 5 out of 5 stars

Very happy the team at Fido finance

Very happy the team at Fido finance. They were quick, transparent and easy to deal with. Henry was exceptional at finding me a loan and organising the application making it a smooth process.
I would highly recommend them ⭐️

February 12, 2026
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