Fido Finance Reviews 

1,010
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 166 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, honesty, and dedication, often going above and beyond to secure favorable outcomes. The service provided is frequently described as outstanding, with many appreciating the clear communication, timely updates, and stress-free process. Reviewers highlight the exceptional customer service, noting the team's availability, understanding of unique situations, and ability to explain details clearly. The user experience is consistently positive, with people finding the process quick, easy, and efficient, often resulting in swift loan approvals. Response times are frequently commended, with customers appreciating prompt replies and the ability to speak directly with representatives without long waits.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting their professionalism, knowledge, and... See more

Service

Customers consistently note positive experiences with service, often describing it as excellent,... See more

Customer service

People report positive experiences with customer service, highlighting the dedication, responsiveness, and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as smooth, easy, and... See more

Response time

Users describe positive interactions with response time, highlighting the responsiveness and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had an excellent experience with Fido Finance, especially with Sandun. From the very beginning, he was professional, honest and always available to answer my questions. He managed to secure me a loa... See more

Rated 5 out of 5 stars

We’ve had an amazing experience with Fido Finance, and especially our broker Sandun. From start to finish, the service has been outstanding. Sandun went above and beyond to get our loan over the... See more

Rated 5 out of 5 stars

I wouldn't choose anyone else! Kosta was friendly, always available and completely understanding of my unique situation and finance needs. I have high expectations and these guys surpassed my stan... See more

Rated 5 out of 5 stars

A genuinely hassle free experience. 10/10 to Jordan Rose for being an absolute legend and meticulously guiding me throughout the process. He took care of everything and we achieved out monthly repayme... See more


Company details

  1. Finance Broker
  2. Car Finance and Loan Company
  3. Insurance Broker

Written by the company

Whether it’s a loan for your new or used car, ute, van, motorbike or caravan, Fido is your auto finance companion. We have access to the best car loan rates from over 30 bank and non-bank lenders, and waste no time getting them directly to you. Fido Finance; Car Finance, Off the chain.


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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5.0

All reviews

(1,010)

156 reviews in the last 12 months

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Rated 5 out of 5 stars

5 STAR Service

I had a fantastic experience with Fido Finance. Kosta was incredibly helpful and persistent in securing the best possible rate for my vehicle. He took care of all the paperwork and made the entire process completely stress-free. I truly didn’t have to worry about a thing. Highly recommend Fido Finance — and while I’m sure the whole team is great, Kosta was my broker and he did an exceptional job

February 4, 2026
Rated 5 out of 5 stars

Jake’s 10/10 service

What made my experience great was Jake Ginn and the helpful team always being respectful full and kind and dedicated to help no matter if there is any bumps in the road Jake always found a solution, I was givin daily updates about how everything was going which really helped and Jake really helped me out of rough spot. I recommend Jake Ginn from fido finance and the rest of the Fido team for any car loans you wish to try to get.

February 2, 2026
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Rated 5 out of 5 stars

Very happy with the service provided

Sandun from Fido finance was very helpful through the whole process explaining every step involved. He made the process stress free and was fast to get the settlement complete

January 29, 2026
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Rated 5 out of 5 stars

We had a fantastic experience with Liam…

We had a fantastic experience with Liam arranging finance for our new caravan. He was efficient, professional, and kept us updated at every step of the process. Everything was handled in a very timely manner, and the whole experience was smooth and stress- free. Highly reccomend Liam to anyone looking for a great finance broker.

January 23, 2026
Rated 5 out of 5 stars

It is refreshing to deal with people…

It is refreshing to deal with people who are honest and very up front with their dealings. Great to be able to speak to a person here in Australia and not deal with a call centre in India or the Philippines and have some one speak Australian English, makes it so much easier to understand. They worked hard to deliver what they promised. Jake was fantastic and really knew his product of finance.

January 21, 2026
Rated 5 out of 5 stars

Fast and Efficient

Sandun looked after me right through the really speedy process. Explained all my choices and secured a great rate. Sorted!

January 19, 2026

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