Fields Domestic Appliances & Kitchens Reviews 238

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

My husband today purchased a cooker hob from Fields in Beaconsfield. The whole process was handled efficiently and easily. The staff were knowledgeable and offered excellent advice. We will never go b... See more

Rated 5 out of 5 stars

After our integrated combi microwave oven failed we needed a replacement for guests due to dine in a few days. Fields were able to supply, fit and remove the old appliance quickly and efficiently. How... See more

Rated 5 out of 5 stars

Thankyou so much for going the extra mile as usual! Freezer and fridge installed, washing machine unplumbed and removed. And you even cleaned the floor underneath the old machine. A challenging rearra... See more

Company replied

Rated 5 out of 5 stars

Our induction hob decided to pack up a few days before Xmas. Calamity! We were due to cater for the extended family for Xmas dinner. We visited Fields and met with Amanda who was brilliant. Full of so... See more

Company replied

Company details

  1. Appliance Store
  2. Appliance Repair Service
  3. Kitchen Supply Store
  4. Vacuum Cleaner Store
  5. Washer and Dryer Repair Service
  6. Washer and Dryer Store

Written by the company

An independent, family -run Euronics centre with stores in Gerrards Cross and Beaconsfield , we are proud to offer the best prices on all products with outstanding service.


Contact info


4.5

Excellent

TrustScore 4.5 out of 5

238 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A friendly professional company…

A friendly professional company that offers a wide range of home electrical products at competitive prices. In our case we needed to find a replacement integrated fridge freezer to fit into an existing kitchen cabinet. Our normal turn to large department store didn't inspire - they didn't have much of a range or inspire confidence that their offerings would fit the kitchen cabinet, or even that their installers would or could install them in the existing cabinet. Fields were the exact opposite. They immediately told us the measurement they would need to identify the products that would fit the kitchen cabinet - identified a range of products from different suppliers that would suite - and in short order delivered and installed our new fridge freezer. Highly recommended.

July 11, 2024
Unprompted review
Fields Domestic Appliances & Kitchens logo

Reply from Fields Domestic Appliances & Kitchens

Thank you.

Advertisement
Rated 5 out of 5 stars

Happy customer

Had a great experience with Fields, I did ask lots of questions and called quite a few times and they were always happy to help.
The guys were very careful on the installation of my new fridge freezer which I appreciated and the item looks great.
Very happy and would recommend, also I do like to support small local businesses.

May 30, 2024
Unprompted review
Fields Domestic Appliances & Kitchens logo

Reply from Fields Domestic Appliances & Kitchens

The more information we have means we can match up the correct appliance for your needs..

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from the point of order of my fitted washer dryer through to delivery and installation.

The Gerrards Cross shop very helpful from the start; providing me with various options / costs and delivery / installation dates.

The gentleman (Clive) who installed the machine could not have been more efficient (even making a small adjustment which was much appreciated) / plus being very personable.

Very impressed and will use Fields again for any appliance needs and / or advice.

I would highly recommend this company.

March 12, 2024
Unprompted review
Fields Domestic Appliances & Kitchens logo

Reply from Fields Domestic Appliances & Kitchens

An excellent review , totally appreciate ,happy to help in the future.

Rated 5 out of 5 stars

Exceptional performance

I recently moved into a new home where an Intergrated fridge freezer had been removed . The process of sourcing the exact product to fit the empty space was difficult and made easier by Fields .
Amanda was brilliant in identifying the right appliance and the installation led by Clive was seamless and professional executed .
I could not be more impressed .
This was a great experience and Fields come highly recommended.

March 7, 2024
Unprompted review
Fields Domestic Appliances & Kitchens logo

Reply from Fields Domestic Appliances & Kitchens

A lovely review Dr A , enjoy your new house.

Rated 5 out of 5 stars

Great local service.

Efficient, friendly service and delivery guys did a great job of delivering and fitting the large fridge having to negotiate tricky narrow gateways and doors. Thank you Fields

February 14, 2024
Unprompted review
Fields Domestic Appliances & Kitchens logo

Reply from Fields Domestic Appliances & Kitchens

Thank you for the 5 star review, we all appreciate it.

Advertisement
Rated 5 out of 5 stars

A very positive experience shopping…

A very positive experience shopping with this company. Easy to order. Exceptional communication and customer service, they made me feel important and valued. I will 100% use this company for any future purchases.

December 11, 2023
Unprompted review
Fields Domestic Appliances & Kitchens logo

Reply from Fields Domestic Appliances & Kitchens

We appreciate the review , look forward to helping with purchases in the future.

Rated 5 out of 5 stars

New kitchen and appliances.

Been going to Fields for years now and always found very helpful and polite staff. Just had a new kitchen and all new appliances from them. Clive listened to me and put into the design everything I asked for. Supplied extra fittings when I changed my mind about a door then made sure I was happy with the outcome.
Happy to recommend Fields anytime.

September 1, 2023
Unprompted review
Fields Domestic Appliances & Kitchens logo

Reply from Fields Domestic Appliances & Kitchens

Thanks so much for taking the time to leave a 5 Star review- its much appreciated.

Rated 5 out of 5 stars

Great service

Great service. Fitted all my appliances very quickly and very tidy

November 14, 2023
Unprompted review
Fields Domestic Appliances & Kitchens logo

Reply from Fields Domestic Appliances & Kitchens

We are very grateful for the review , thank you.

Advertisement
Rated 5 out of 5 stars

Amazing service

Have had a new kitchen and needed new appliances - it was the first time I went to Fields - why didn't I go there before?! I bought all my appliances there - staff were extremely knowledgeable, honest and helpful. The cherry on the cake? Fast delivery and installation!! I highly recommend - fab products and fab service. Wish I found them years ago!

October 17, 2023
Unprompted review
Fields Domestic Appliances & Kitchens logo

Reply from Fields Domestic Appliances & Kitchens

Fabulous review, a genuine customer ....

Rated 5 out of 5 stars

Excellent service

Excellent service from sale to installation

November 1, 2023
Unprompted review
Fields Domestic Appliances & Kitchens logo

Reply from Fields Domestic Appliances & Kitchens

Thank you for the 5 star reviews. We really do appreciate it. Look forward to helping again.

Rated 5 out of 5 stars

Fantastic personal service!

Fantastic personal service!
The drier was delivered on the same day.
Long established local business with great reputation. Highly recommended.

October 14, 2023
Unprompted review
Fields Domestic Appliances & Kitchens logo

Reply from Fields Domestic Appliances & Kitchens

We appreciate you taking the time to review our 5 Star service. Thank you.

Rated 5 out of 5 stars

Helpful service, delivery and recommendations

I have had a fridge freezer recently from Fields and cannot fault their service and vfm. Amanda at GX branch advised us on the most suitable appliance for our needs, and Clive delivered when they said it would be, and placed it appropriately. Previous purchases include a washing machine and separate fridge and freezer - all still going strong. Recommend them!

August 10, 2023
Unprompted review
Fields Domestic Appliances & Kitchens logo

Reply from Fields Domestic Appliances & Kitchens

Value for money and matching the appliances with the customer , key to happy customers. Thank you for the review.

Advertisement
Rated 5 out of 5 stars

Prompt delivery

Prompt delivery, excellent installation and removal of old Tumble Dryer

October 17, 2023
Unprompted review
Fields Domestic Appliances & Kitchens logo

Reply from Fields Domestic Appliances & Kitchens

We all appreciate the 5 Star review. Thank you.

Rated 5 out of 5 stars

No reason to go elsewhere

I have used fields for the supply of all of my white goods since their first week of trading. I have bought cheap microwaves through to complete Miele kitchen goods. I always compared them to John Lewis and quite frankly, to speak with Clive regarding a product, buy it, have it delivered, have it installed and then the old unit removed without any issues is worth it’s weight in gold. I even had to call him on Christmas Eve as a Miele dishwasher had failed and the tenant had a new one installed by the afternoon. Exemplary service and an extremely trustworthy local business!

September 20, 2023
Unprompted review
Fields Domestic Appliances & Kitchens logo

Reply from Fields Domestic Appliances & Kitchens

Thank you for your review on our explementary customer service. Always welcome true customers to review us.

Rated 5 out of 5 stars

Brilliant service

From the moment I walked into the shop I was welcomed and helped. I was impressed by the amount of appliances available to view and had all the pros and cons explained to me carefully. The speed at which the appliances were delivered and installed (next day) was amazing.
On delivery everything went smoothly and the old appliances were dismantled and removed cheerfully.
I would recommend shopping locally

July 20, 2023
Unprompted review
Fields Domestic Appliances & Kitchens logo

Reply from Fields Domestic Appliances & Kitchens

We are delighted with the comprehensive review. Shop Local makes all the difference. Thank you

Advertisement
Rated 5 out of 5 stars

A charming gentleman delivered and…

A charming gentleman delivered and installed my new washing machine and took the old one away, he advised me the best cycle to use . I used the machine for the first time on Monday and it was brilliant. I can't thank that gentleman enough.

May 19, 2023
Unprompted review
Fields Domestic Appliances & Kitchens logo

Reply from Fields Domestic Appliances & Kitchens

Brilliant , we are very gratefully for the review.

Rated 5 out of 5 stars

We have always dealt with Fields and…

We have always dealt with Fields and have found them very effecient honest and helpful. As a disabled person ,now, they were prompt and Clive did a briliant job

May 19, 2023
Unprompted review
Fields Domestic Appliances & Kitchens logo

Reply from Fields Domestic Appliances & Kitchens

Well done Clive, we will make sure he is aware.. Thank you for the review,

Rated 5 out of 5 stars

Ordered a new freezer on Saturday

Ordered a new freezer on Saturday, took delivery on Monday! Helpful, efficient service in store. Excellent delivery. We will be returning customers.

April 22, 2023
Unprompted review
Fields Domestic Appliances & Kitchens logo

Reply from Fields Domestic Appliances & Kitchens

Quick, reliable service . That's exactly what we endeavour to achieve.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look