Fields Domestic Appliances & Kitchens Reviews 238

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

My husband today purchased a cooker hob from Fields in Beaconsfield. The whole process was handled efficiently and easily. The staff were knowledgeable and offered excellent advice. We will never go b... See more

Rated 5 out of 5 stars

After our integrated combi microwave oven failed we needed a replacement for guests due to dine in a few days. Fields were able to supply, fit and remove the old appliance quickly and efficiently. How... See more

Rated 5 out of 5 stars

Thankyou so much for going the extra mile as usual! Freezer and fridge installed, washing machine unplumbed and removed. And you even cleaned the floor underneath the old machine. A challenging rearra... See more

Company replied

Rated 5 out of 5 stars

Our induction hob decided to pack up a few days before Xmas. Calamity! We were due to cater for the extended family for Xmas dinner. We visited Fields and met with Amanda who was brilliant. Full of so... See more

Company replied

Company details

  1. Appliance Store
  2. Appliance Repair Service
  3. Kitchen Supply Store
  4. Vacuum Cleaner Store
  5. Washer and Dryer Repair Service
  6. Washer and Dryer Store

Written by the company

An independent, family -run Euronics centre with stores in Gerrards Cross and Beaconsfield , we are proud to offer the best prices on all products with outstanding service.


Contact info


4.5

Excellent

TrustScore 4.5 out of 5

238 reviews

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Rated 5 out of 5 stars

Miele washing M/C purchase and installation

Speedy purchase, delivered and installed within a few days and old machine removed. Well done

March 15, 2023
Unprompted review
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Reply from Fields Domestic Appliances & Kitchens

We appreciate the great review . Thank you and look forward to helping in the future.

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Rated 5 out of 5 stars

Wanted to stay local -its important

Wanted to stay local for a new tumble dryer going to Fields was a no brainer always had excellent service from them & so it was again.Bought on Friday delivered on Monday first thing no fuss no bother I will be going back thats for sure much rather give local companies the business rather than large one who to be honest dont care that much .

March 13, 2023
Unprompted review
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Reply from Fields Domestic Appliances & Kitchens

Thank you for your review, very much appreciated as a small business we put customer service at first.

Rated 5 out of 5 stars

We received an excellent professional…

We received an excellent professional service. Very pleased and would definitely buy from them again!

March 3, 2023
Unprompted review
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Reply from Fields Domestic Appliances & Kitchens

Thank you for your kind review. Look forward to helping in the future.

Rated 5 out of 5 stars

Fields already had a great reputation

They already had a great reputation, so it was easy to pay them a visit. They made a recommendation, it was the perfect replacement for my previous microwave combination although not the same brand. The price included delivery, fitting and disposal of my old oven. Easy decision.

February 15, 2023
Unprompted review
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Reply from Fields Domestic Appliances & Kitchens

A fabulous review, thank you from all the team.

Rated 5 out of 5 stars

An efficient service

The delivery was on time, and the engineers did their job very efficiently

January 13, 2023
Unprompted review
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Reply from Fields Domestic Appliances & Kitchens

Appreciate you taking the time to review , thank you.

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Rated 5 out of 5 stars

Happy experience!

From the purchase of my new fridge/freezer to the final installation, Fields were very helpful with advice and service. The installation was carried out efficiently, professionally and without fuss! All in all, the experience replacing my old fridge/freezer for a new appliance was a very good one. I would highly recommend Fields to others for future purchases.

January 13, 2023
Unprompted review
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Reply from Fields Domestic Appliances & Kitchens

5 star review, thank you , look forward to helping in the future.

Rated 5 out of 5 stars

Great service, professional team

Polite, friendly, knowledgable and responsive - would definitely use again.

January 5, 2023
Unprompted review
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Reply from Fields Domestic Appliances & Kitchens

Glad we ticked all the criteria. Thank you.

Rated 5 out of 5 stars

Excellent advice given on my fridge…

Excellent advice given on my fridge freezer which meant an engineer's call wasn't needed. Fields will be my first choice when I come to replace my appliances and for after care service.

December 29, 2022
Unprompted review
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Reply from Fields Domestic Appliances & Kitchens

Prolonging appliances is always a win win, thank you for your review.

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Rated 5 out of 5 stars

Our induction hob decided to pack up a…

Our induction hob decided to pack up a few days before Xmas. Calamity! We were due to cater for the extended family for Xmas dinner. We visited Fields and met with Amanda who was brilliant. Full of sound professional advice and was able provide options to choose. Amanda was able to arrange for installation of a new hob before Xmas. The engineer fitted the new hob quickly and efficiently. Cleared up afterwards and took away the packaging and the defective hob. Outstanding service and for us now, the default ‘go to’ domestic appliance retailers for the future.

December 22, 2022
Unprompted review
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Reply from Fields Domestic Appliances & Kitchens

Christmas was saved. Thank you for the review.

Rated 5 out of 5 stars

Excellent service

Excellent service. The manufacturers let us down with the measurements of the machine. It was 30mm over the stated 600mm. The cupboard doors won't close properly now. I would advise you check with Fields in advance of purchase.

December 16, 2022
Unprompted review
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Reply from Fields Domestic Appliances & Kitchens

Thank you for your 5 star review.

Rated 5 out of 5 stars

Good experience in the shop

Good experience in the shop. Great product knowledge.

Good experience with install. On time. Clean and tidy.

December 5, 2022
Unprompted review
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Reply from Fields Domestic Appliances & Kitchens

Thank you.

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Rated 5 out of 5 stars

New integrated fridge

We required a new integrated fridge to fit our handmade Smallbone kitchen. We went to Fields as they have a good reputation in our area. A person from Fields actually came to check measure the opening before the order was placed. New fridge ordered, Fields then came a fitted it. Perfect job, friendly service, very happy to recommend Fields.

October 4, 2022
Unprompted review
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Reply from Fields Domestic Appliances & Kitchens

Fantastic review, Look forward to helping the next challenge.

Rated 5 out of 5 stars

Choosing a machine

We spent ages discussing the pro and ins of different machines for our kitchen and utility room and received so much help
The sales assistants were always so pleasant.

September 6, 2022
Unprompted review
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Reply from Fields Domestic Appliances & Kitchens

Thank you for your kind review.

Rated 5 out of 5 stars

Ordered a heat pump tumble dryer over…

Ordered a heat pump tumble dryer over the phone . Great service , competitive price and quick delivery . Will definitely recommend and use again 😊

September 15, 2022
Unprompted review
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Reply from Fields Domestic Appliances & Kitchens

5 Star review, Thank you.

Rated 5 out of 5 stars

Great service and communication

Great service and communication. Would definitely recommend and use Fields again.

August 24, 2022
Unprompted review
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Reply from Fields Domestic Appliances & Kitchens

Thank you for your review, we look forward to helping in the future.

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Rated 5 out of 5 stars

Great Service and Quick Delivery

Great service and quick delivery.
The two lovely guys who delivered the fridge very helpful and so polite.
Would recommend.

August 22, 2022
Unprompted review
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Reply from Fields Domestic Appliances & Kitchens

Thank you for your review.

Rated 5 out of 5 stars

Polite and considerate.

Good customer care. A considerable delay in the delivery of our new NEFF oven due to shortage of components to assemble it was courteously and professionally explained by Amanda. The problem wasn't her fault, nor that of the manufacturer, it's just a knock on from COVID-19 and one day the manufacturing world will catch up.
When it was delivered it was done so carefully so as not to damage it, installed, the old oven removed and there was a quick demo of how the new oven works.

August 12, 2022
Unprompted review
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Reply from Fields Domestic Appliances & Kitchens

Thank you for your review, glad we managed to source stock.

Rated 5 out of 5 stars

So I broke the door latch on our Bosch…

So I broke the door latch on our Bosch washing machine (6 months ago I broke the door handle). Fields were great!, came out in 2 days and did a quick fix, then came back after getting a new part, both times Pat arrived dead on time, did a great job, and was off to his next appointment. Thanks also to Amanda in their GX shop - she was great, receiving pics and a video of the problem, all sorted very smoothly. We've bought appliances from Fields and have repairs and installations done by them also - I wouldn't go anywhere else. Thanks!

July 21, 2022
Unprompted review
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Reply from Fields Domestic Appliances & Kitchens

A lovely review on our repair service, look forward to helping in the future with any purchase or situation.

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