Loved this product. Bought for my sister. A personalised photo of her granddaughter . Opted for the better canvas and square diamonds. The quality and clear details from the photo are excellent. My... See more
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Even though had some issues with the tracking number I still got my package in a timely fashion especially for it being an international delivery. I got douped by another company last November when or... See more
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Scammed again…. Website claims to be in London but arrival time nearly two weeks later. Bad if you bought something as a present and of course misleading by not being transparent about origin and deli... See more
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Marvellous customer service rep (Kaleigh!!!) Helped me to get my own photo to perfection. Result was a really splendid. I would recommend everyone to order with Figured‘Art! Good quality!
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Company details
About Figured'Art
Written by the company
Figured’Art est la marque française de référence en peinture par numéro et broderie diamant / diamond painting. Nous sommes spécialisés dans la fabrication de kits de loisirs créatifs et avons créé de nouvelles activités comme la broderie point de croix, le punch needle, le feutrage à l’aiguille et la peinture à gratter.
Relaxation par l’Art 🎨
Nos kits de loisirs créatifs vous permettront de réaliser de manière facile et ludique de magnifiques tableaux que vous pourrez ensuite fièrement accrocher chez vous ou offrir en cadeau. L’Artiste, c’est vous !
Que vous soyez débutant ou confirmé, vous trouverez des modèles parfaitement adaptés, pour toujours plus de plaisir et de relaxation pour vos activités manuelles.
Collection Stock France : Livraison en 48h 🏆
Nous avons plus de 500 modèles uniques dans notre entrepôt en France en livraison 48h dans toute la France métropolitaine et en Belgique. Ces modèles ont la mention verte « Stock France : Livraison 48h » sur notre site internet www.figuredart.com lorsque vous sélectionnez vos options en taille 40x50cm.
Qualité irréprochable 🎨💎
Nous apportons un grand soin à la fabrication de nos produits avec des matières de qualité, respectueuses de l’environnement pour vous permettre un moment de détente parfait.
Plus de 3000 avis clients ⭐⭐⭐⭐⭐
Nous avons plus de 3000 avis clients vérifiés sur notre site internet avec photos. Nos clients postent tous les jours des photos de leurs réalisations, alors n’hésitez pas à aller y jeter un œil !
Service Client à l’écoute 😍
Nous sommes une entreprise familiale à taille humaine et avons à cœur de satisfaire nos clients. Notre équipe fait tout son possible pour répondre rapidement à vos demandes par email et rester proche de vous.
Contact info
Rue de Ponthieu, 75008, Paris, France
- contact@figuredart.com
- figuredart.com
4.1
Great
3K reviews
Replied to 98% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
superb service and excellent paintings…
superb service and excellent paintings top quality
March 1, 2026
Unprompted review
Reply from Figured'Art
Hi Ian,
Thanks for your feedback!
We’re delighted that our services have met your satisfaction. Thank you for acknowledging the quality of our services, we’re happy they met your expectations. Your satisfaction is our greatest reward and strongest motivation.
We look forward to your feedback on the next project!
Best regards,
Figured’Art Customer Care Team
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Reply from Figured'Art
Hello Maria,
Appreciate you sharing this!
We're glad you liked the puzzle and its pieces. We truly appreciate your support and hope you enjoy putting it together.
We can’t wait to welcome you back!
Best regards,
Figured’Art Customer Care Team
Of all the diamond art providers…
Of all the diamond art providers figure'd art in my opinion are the best. Canvases are sticky, good delivery,great choice of pictures
March 1, 2026
Unprompted review
Reply from Figured'Art
Hi Julie,
Thank you so much for your kind words!
It’s great to know you’re happy and satisfied with the level of service we provided, especially with the quality of our products. We really appreciate your support!
We’re so glad you’re part of the Figured’Art community.
Best regards,
Figured’Art Customer Care Team
I saw this Diamond Art Kit reviewed on Single and Placing- a you-tuber’s Chanel.
I saw this Diamond Art Kit reviewed on a you-tuber’s channel- Single and Placing. I thought the drills were beautiful, and I always admired the artist Gustav Klint. I would highly recommend that you buy this DAK, you will be so happy.
January 14, 2026
Unprompted review
Reply from Figured'Art
Hello Sylvia,
Thank you so much for your lovely review!
We appreciate your positive feedback regarding our overall service and enjoying the beautiful drills. Insights like yours help shape the way we grow and evolve.
We appreciate your support and hope to assist you again soon.
Best regards,
Figured’Art Customer Care Team
This was my second diamond painting
This was my second diamond painting, and won't be my last. I love doing them, it's addictive. I especially like using the square diamonds. And doing the larger paintings really does give it a lot of detail.
February 28, 2026
Unprompted review
Reply from Figured'Art
Hi Bonnie,
Thank you so much for your wonderful review.
We’re glad to hear you’re enjoying your diamond painting. We appreciate your kind words and are pleased that our service met your needs.
We truly appreciate your loyalty and look forward to assisting you again.
Best regards,
Figured’Art Customer Care Team
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I chose this company out of many online…
I chose this company out of many online companies as it appeared to be a UK company and my order would arrive in a couple of days. Sadly not the case and took just under 3 weeks to arrive from China.
The box containing the kit had been bent in transit which resulted in the canvas having creases all down one side.
The instructions give no details on how to proceed with the painting or any information about how long the paint takes to dry.
February 25, 2026
Unprompted review
Reply from Figured'Art
Hi Helen,
We are truly sorry to hear that this experience has left you disappointed, and we want you to know that we are here to make things right. Your satisfaction is always our priority.
We understand how our shipping process can feel confusing at times, especially since Figured’Art ships from both our overseas workshop and our local warehouse. The item you ordered is a made-to-order design from our Blue Label collection, which is indicated on our website and therefore ships from overseas. On the other hand, our Green Label items are stocked locally in the UK and usually arrive within 2–3 days. We have reached out with a discount code should you wish to try one of these faster-shipping items in the future.
Regarding the quality concerns you mentioned, we have also contacted you to offer guidance and suggestions. If you would prefer, we are more than happy to send you a replacement canvas as well.
We know we must continue improving in order to offer better value and a smoother experience to our customers. However, we hope the steps we’ve taken show that we take customer feedback seriously and are committed to resolving issues with care.
Thank you for sharing your experience and for your patience. We hope to have the opportunity to serve you again and provide the level of service you deserve.
Warm regards,
Figured’Art Customer Care Team
Excellent product,quality canvas and…
Excellent product,quality canvas and good quality paints.The best painting by numbers kit i have done by far.The finished painting looks lovely.Arrived in the stated time given.I have already brought another painting and will continue to buy from this company
February 24, 2026
Unprompted review
Reply from Figured'Art
Hello Patsy,
Thank you for your encouraging feedback.
We’re truly delighted to hear that your experience with our Paint by Numbers kit exceeded expectations and wonderful to know that our service has provided you with a smooth and pleasant experience.
Hearing from happy customers reminds us why we love what we do and insights like yours help shape the way we grow and evolve. We look forward to accompanying you on many more creative projects.
Best regards,
Figured’Art Customer Care Team
Greay customer service from Kaye
February 20, 2026
Unprompted review
Reply from Figured'Art
Hi Lesley,
Thanks for your thoughtful feedback!
Your satisfaction with our services, particularly with the support provided by our Customer Service team, is greatly valued and sincerely appreciated. We will ensure that your kind feedback is shared directly with Kaye, who will be pleased to know that her assistance made a meaningful difference in your experience.
Your feedback serves as a valuable contribution to our continuous improvement efforts. We’re so glad you’re part of the Figured’Art community.
Best regards,
Figured’Art Customer Care Team
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I am very satisfied with the products…
I am very satisfied with the products from Figured Art. To start with : great paint and canvas quality, smooth numbering to follow. . The delivery was excellent, on time, no delays. It is also great they teamed up with international artists for images. I will be back ordering more soon..
February 23, 2026
Unprompted review
Reply from Figured'Art
Hi Bright,
Thank you for your continued trust in Figured Art.
It’s delighted to hear that your delivery arrived on time and met your expectations. Your positive experience motivates us to continue delivering excellent service.
Constructive reviews such as yours are instrumental in helping us refine our services and we look forward to welcoming you back and accompanying you on your next creative project soon.
Best regards,
Figured’Art Customer Care Team
This is the best site to buy paint by…
This is the best site to buy paint by number kits. High quality and great customer service. I’ve purchased many kits from them and love each one.
February 22, 2026
Unprompted review
Reply from Figured'Art
Hi Linda,
We really appreciate you taking the time to leave a review!
As a loyal customer, we’re especially delighted to hear that you’ve purchased multiple kits and enjoyed each one. It’s incredibly rewarding to know that the quality of our kits and our customer service consistently meet your expectations.
Feedback like yours motivates us to keep improving and building a stronger brand. Thanks for being such an important part of our journey.
Best regards,
Figured’Art Customer Care Team
Incredible likeness of my dad 💙
I ordered a paint by numbers from a photo of my dad and I honestly couldn’t be happier. The likeness is amazing and the colours are beautifully chosen. The canvas and paints were good quality and the finished piece feels really special and personal. It’s been such a meaningful project to work on and I now have a portrait I’ll treasure forever. I wouldn’t hesitate to recommend them.
February 22, 2026
Unprompted review
Reply from Figured'Art
Hello Helen,
Thank you so much for your heartfelt positive review!
We’re truly honored to hear that your paint-by-numbers portrait of your dad brought such a meaningful and personal experience. Hearing that the project has been so meaningful to you and that the finished piece is something you’ll treasure forever, reminds us why we are so passionate about what we do.
Reviews like this help us improve and create even better experiences for all our customers. Thanks for being such an important part of our journey.
Best regards,
Figured’Art Customer Care Team
Love doing diamond art
Love doing diamond painting. Figured art site is one of the best sites I've used. Good crystals good canvass and good price.
Only ever had one small issue where I was missing one colour and the customer service solved this very quickly.
Have done most of my friends fur babies🤗
May 10, 2025
Unprompted review
Reply from Figured'Art
Hello Ann,
We sincerely appreciate you taking the time to share your experience.
It’s especially heartwarming to hear that you’ve created pieces featuring your friends’ fur babies—there’s something truly special about turning beloved pets into sparkling works of art.We’re glad to hear that your experience with our services was a positive one and and pleased that our support was helpful to you.
Your support and enthusiasm inspire us to continue delivering high-quality products and exceptional service to all our customers and your satisfaction is our greatest reward and strongest motivation. We can’t wait to welcome you back!
Best regards,
Figured’Art Customer Care Team
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Excellent quality puzzels
Excellent quality puzzels. Beautiful picture, nice puzzlepieces. Great selectionin puzzle available.
Nice packaging, swift delivery.
Can’t wait to order again.
Package also includes tape to make puzzle into a poster.
January 15, 2026
Unprompted review
Reply from Figured'Art
Hi Hendrike,
Thank you so much for your wonderful positive review.
It means a lot to us that you appreciated the beautiful image, the craftsmanship of the puzzle pieces, and the wide selection available. We’re also glad the packaging and swift delivery and overall service met your expectations as we carefully curate our designs and materials to ensure every puzzle offers both a satisfying challenge and a stunning final result.
Your kind words truly motivate our team and your encouragement helps us grow and reminds us why we do what we do. We appreciate your support and hope to assist you again soon.
Best regards,
Figured’Art Customer Care Team
Mountain view painting by numbers
Have ordered several painting by numbers from Figured'Art, recently purchased the mountain view for my son, the painting now finished is amazing, the colours are vibrant and there is always more than enough colours to complete the painting, the canvas is also good quality. I am more than happy with the kits I have purchased. I would definitely recommend this company to anyone wanting to take up painting by numbers.
November 14, 2025
Unprompted review
Reply from Figured'Art
Hi Michelle,
Thank you for sharing your wonderful experience with us.
As a returning and highly valued customer, we truly appreciate your continued trust in Figured’Art. We are delighted to hear that the Mountain View kit for your son turned out beautifully and that the vibrant colors and high-quality canvas met your expectations. Providing kits with carefully selected materials and ample colors is central to our commitment to delivering an enjoyable and satisfying painting experience.
It’s especially rewarding to know that our products continue to bring joy and creativity to your family, and that you would confidently recommend our company to others. Your feedback motivates our team to maintain the high standards of quality, service, and customer satisfaction that we strive for in every kit.
Thank you again for your trust and support. We look forward to bringing you many more engaging and inspiring painting projects in the future.
Best regards,
Figured’Art Customer Care Team
Having only used this company very…
Having only used this company very successfully previously l was initially slightly disappointed that after waiting a month after ordering l had heard nothing except the original confirmation. Emailed Customer Service department and had an immediate response with a promise that l would be contacted within three days. Contacted as promised with problem explained and order received within 5 days. Quality of product and packaging is excellent as before. Have used many other companies for this type of product but would happily recommend Figured’Art to anyone.
February 13, 2026
Unprompted review
Reply from Figured'Art
Hi Derek,
Thanks a lot for taking the time to share this!
As one of our respected and repeat customers, we truly appreciate your continued trust in our company. While we regret the initial delay and understand the concern it caused, we are pleased that our Customer Service team was able to respond promptly and provide a clear resolution. Ensuring timely communication and effective problem-solving is a key priority for us, and your experience demonstrates our commitment to addressing issues efficiently.
We’re also glad to hear that the quality of our products and packaging met your expectations, as it has in the past. Delivering reliable, high-quality products is at the heart of what we do, and it’s very rewarding to know you would recommend Figured’Art to others.
Your encouragement helps us grow and reminds us why we do what we do. We’re so glad you’re part of the Figured’Art community.
Best regards,
Figured’Art Customer Care Team
A very enjoyable pastime
A very enjoyable pastime. Pictures are good and always look forward to receiving the next one. Could spend all day doing these ! Deliveries are always on time or earlier.
February 18, 2026
Unprompted review
Reply from Figured'Art
Hello Mrs. Yvonne,
We really appreciate you taking the time to leave a review!
As a loyal and valued customer, we are especially thrilled to hear that our products provide you with an enjoyable and engaging pastime. It is rewarding to know that you look forward to each new project and that our designs continue to inspire your creativity. Hearing that you could spend all day working on them is exactly the kind of immersive experience we aim to deliver.
We’re also pleased that our delivery service consistently meets your expectations, arriving on time or even earlier. Ensuring timely and reliable delivery is a key part of our commitment to providing a seamless and satisfying experience for our customers.
Your feedback is greatly appreciated, and it motivates our team to maintain the high standards of quality, service, and creativity that our customers expect. We look forward to bringing you many more enjoyable projects in the future.
Best regards,
Figured’Art Customer Care Team
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Very poor delivery service and unfair return policy
My order arrived far later than the delivery estimate, so it missed the occasion I bought it for. When I asked to cancel and get a refund due to the delay, I was told to return the item to Hong Kong at my own expense.
That’s an unfair and excessive burden for EU customers—especially when the seller failed to deliver on time. Instead of taking responsibility, they tried to shift the costs onto me.
Would not recommend.
January 8, 2026
Unprompted review
Reply from Figured'Art
Hello brkn,
We are currently unable to locate your order in our system, so our team has reached out to request more information. Once we have your details, we will review the case immediately and make sure any issue is properly resolved.
We would like to resolve this issue for you. Kindly email us at support@figuredart.com with your order details, including your order number, name, and delivery address. Once we receive this information, we will take the necessary steps to address the matter.
What matters most is that you feel taken care of.
Thank you for your patience and cooperation and we look forward to assisting you and ensuring this is resolved promptly.
Best regards,
Figured’Art Customer Care Team
I got two kits from this company
I got two kits from this company, but one was damaged in transit. They were for Christmas gifts. I just wanted to give this review on the customer service I got, it was excellent dealt with me very professionally and sorted everything out for me and I got my kit replaced. This company has 5 stars from me for the customer service they gave me. The paint by number kits are excellent everything you need to paint your masterpiece.
November 1, 2025
Unprompted review
Reply from Figured'Art
Hi Robert,
Thank you very much for taking the time to share your detailed experience.
We sincerely apologize that one of your kits was damaged in transit, especially as these were intended as Christmas gifts. While such issues are unfortunate, we’re delighted that our customer service team could resolve the matter quickly and professionally, ensuring your kit was replaced without delay. Your recognition of their support means a great deal to us.
We’re also pleased to hear that you were happy with the quality of our paint-by-number kits and that they included everything needed to create your masterpiece. Providing a seamless and enjoyable experience is our goal, and your feedback confirms that our efforts are making a difference.
Thank you again for your trust and kind words and we look forward to supporting you in your next creative project.
Best regards,
Figured’Art Customer Care Team
My wife and I love these
My wife and I love these. This is our second order and will continue to do these, they are a great way to keep yourself busy being productive.
January 7, 2026
Unprompted review
Reply from Figured'Art
Hello Roger,
We truly appreciate your exceptional review!
We’re truly pleased to hear that you and your wife are enjoying your diamond art projects together. It means a great deal to us to have you as a loyal and satisfied customer, and we’re grateful for your continued trust in our products.
Diamond art is not only a creative hobby but also a wonderful way to relax, stay focused, and spend quality time being productive. Expressions of appreciation such as yours are both motivating and deeply valued.
We can’t wait to welcome you back!
Best regards,
Figured’Art Customer Care Team
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