Promised a good value and over delivered. I ordered custom hockey jerseys and held my breath waiting to see what arrived. Each item was perfect: style, color, size, stitching, logo, names, numbers,... See more
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See what reviewers are saying
ordered 2shits & paid in full. months ago. get notified that you want another payment equal to full price payment. then tell me you need to contact mfg to even see if what I ordered is possible to be... See more
Company replied
I am a returning customer having purchased over a dozen jerseys from footy shop. In my most recent order I purchased 10 baseball jerseys; pink & black. I had already purchased 10 of previously.... See more
Company replied
Very satisfied with my jerseys all my jerseys ..I've have ordered have came perfect. Quality is on point the stiching is nice very fast and easy to order ... shipping did not take long ... will defini... See more
Company replied
Company details
Written by the company
We hope everyone can afford at least one piece of custom jersey apparel. and We hope you love what you've ordered! But just in case you're not 100% satisfied, pls give us a chance to make it right!
Contact info
United States
- fiitgshop.com
3.6
Average
305 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Solid product
Solid product. Looks and feels great.
The football jersey looks awesome with the stitched name/numbers.
I ordered one for myself and had to wind up ordering more for gifts.
December 17, 2022
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These things are really cool
These things are really cool! Much better than I anticipated.
December 15, 2022
Never got my package
January 2, 2023
Reply from fiitgshop.com
Hi Jackson,
We are really sorry about the problem you have, here find your package was returned to the sender on December 15, 2022 at 11:07 am in TAMPA, FL 33617 because the addressee was not known at the delivery address noted on the package. Will check for you with the express company and are willing to solve the problem for you
https://t.17track.net/zh-cn#nums=4203361792748927005817000018542490
FiitgShop
I won't lie
I won't lie, I was a little worried about the items getting here in time. But they arrived and everyone loved them!
December 20, 2022
Do not buy terrible
Do not buy
They are so bad there shorts with embroidery go into the crotch. I have photos to bad I can’t upload here! They will also reply to this comment saying so sorry please contact customer support and when I do they want me to pay more money to make the shorts again! No way!
December 27, 2022
Unprompted review
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Concerned about my jacket
For now I'm give a 3 star because I ordered 1 custom jacket on December 8th and it has still not even shown up and I haven't gotten any updates on it either
December 8, 2022
Unprompted review
Reply from fiitgshop.com
Hi Apollo
Sorry about the delay, can you pls give us your order number or contact us at support@fiitgshop.com about the details, we will check for you asap.
Again sorry for the inconvenience. We will keep an eye on your email to help you.
FiitgShop
I've ordered from them 3 times and they…
I've ordered from them 3 times and they have always come through with quick shipping and great quality. Its amazing how they are able to have great prizes with such a small quantity custom clothing. I'd recommend them
December 4, 2022
Reply from fiitgshop.com
Glad you're happy with your purchase, Dan. We strive to provide high-quality products, and excellent customer service for sure you will like what you received and as wish long term cooperation. Again appreciate you taking the time to share your feedback.
Looking forward to your new order and we will always do our best for you!
Reply from fiitgshop.com
Hi Robby, glad that you love the hoodie you received and thank you for sharing this with us! It means so much when our customers share their awesome experiences ：）
The shirt was horrible
The shirt was horrible! Couldn't read the font on the front of the jersey! The letter were to close and were touching. Customer service was horrible as well. They would not let me return it or fix the problem!
November 4, 2022
Reply from fiitgshop.com
Hi Sean,
Sorry about this unprofessional experience, can you pls contact us at support@fiitgshop.com about the problem with your order, we will check for you asap to see if there are any mistakes.
Again sorry for the inconvenience. We will keep an eye on your email to help you.
FiitgShop
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Great Experience!
I made a big customized order for my work team, Rhythmic Catalyst Group, to have matching jerseys and fiitgshop did amazing with working with me to make my experience smooth sailing. The person I worked with replied quickly and ensured that my order was taken care of. The jerseys came out great and the shipping time was quick and accurate.
October 19, 2022
Reply from fiitgshop.com
Glad you're happy with your purchase, Jianna. It means so much when our customers share their awesome experiences.
We strive to provide high-quality products, excellent customer service for sure to build long term cooperation between us, and welcome to order again!
Price was good
Price was good, ordering process was easy, and product was as promised. Can't ask for more than that!
November 23, 2022
Unprompted review
Reply from fiitgshop.com
Glad that you are satisfied with what you received and appreciate your feedback! Welcome order again!
This is my second time ordering
This is my second time ordering. First time I had ordered baseball jersey. This time I wanted a hockey jersey. I was contacted by a staff member, looking to clarify a possible error. Once all the questions was answered the process began. I was glad the staff member took the time to double check my order. Any other place would have produced and send the product, later putting blame on myself. The extra time take to make things perfect added my trust in the company and know clearly now that I will get what I paid for. When the package arrived, the excitement building as I rip open the package and see my custom jersey. The smile I had was great. I am happy with the company, the product and the incredible staff member that made my order experience a positive one (I had previous on-line orders that turned out to be fake and worry all the time now). Fittgshop has shown me they are real, prices are right, and the custom products that you can make are one of a kind items to show off. Thank you so much once again
November 15, 2022
Unprompted review
Reply from fiitgshop.com
Oh, Elden, hearing that you had a great experience is all we could hope for. We strive to provide high-quality products and excellent customer service as we wish long-term cooperation with you. Welcome to order again, we will always do our best for you!
Just love the jerseys
Just love the jerseys, I have ordered 7. Hope your jackets are as good. Keep up the good work there.
November 6, 2022
Unprompted review
Reply from fiitgshop.com
Glad you're happy with your purchase, and thanks for your trust all the time, Mickey.
We strive to provide high-quality products and excellent customer service for sure can build long-term cooperation between us!
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DISAPPOINTED!!!
My first order was great but this order not so great. My order was not completed to my satisfaction. The name on the back of the shirt was not finished as ordered. I was very disappointed because it was a gift to someone else.
October 20, 2022
Reply from fiitgshop.com
Hi Harvey,
Sorry about this unhappy purchase, here we find your first order is baseball jersey, 2nd order is tees, so there must be some difference.
And can you pls contact us at support@fiitgshop.com about the details of your order, we will check for you asap to see if there are any mistakes.
Again sorry for the inconvenience. We will keep an eye on your email to help you.
FiitgShop
Was right until it was wrong
I went over the design with someone..she was very helpful..she sent me.a mock of what I wanted. It was perfect..and the finally got the shirts ordered and one was wrong and still have not.heard when they will.remake.
October 22, 2022
Reply from fiitgshop.com
Hi Nicholas,
Sorry about this unprofessional experience, can you pls contact us at support@fiitgshop.com about the wrong jersey you received, we will check for you asap to see if there are any mistakes.
Again sorry for the inconvenience. We will keep an eye on your email to help you.
FiitgShop
I have sent emails and pictures showing…
I have sent emails and pictures showing you about my order where you sent me the wrong color lettering. They both were suppose to be ROYAL BLUE LETTERING. My size 5x had turquoise lettering. I have not heard anything about replacing my expensive custom jersey.
October 1, 2022
Reply from fiitgshop.com
Hi Robert,
Sorry about this unprofessional experience, can you pls contact us at support@fiitgshop.com about the problem with your order, we will check for you asap to see if there are any mistakes.
Again sorry for the inconvenience. We will keep an eye on your email to help you.
FiitgShop
Satisfied
They do great detailed work and have good customer support!
October 28, 2022
Unprompted review
Reply from fiitgshop.com
Glad you're happy with your purchase, Kayla. We strive to provide high-quality products and appreciate you taking the time to share your feedback.
Welcome to reorder and wish for long-term cooperation. Shop here https://www.fiitgshop.com/ and feel free to contact us at support@fiitgshop.com if any questions.
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Amazing service
Amazing service. Product was exactly what we ordered and the quality was better than what we expected! Ordering more already!
March 27, 2022
Unprompted review
Reply from fiitgshop.com
Glad you're happy with your purchase, Matt. We strive to provide high-quality products, and excellent customer service for sure you will like what you received and as wish long term cooperation. Again appreciate you taking the time to share your feedback.
Looking forward to your new order and we will always do our best for you!
I have ordered with Fiitgshop twice and…
I have ordered with Fiitgshop twice and both times they were very helpful and fast with my order. I love the way that the jerseys fit perfectly according to size. I love the different options and durability of the fabric.
October 14, 2022
Unprompted review
Reply from fiitgshop.com
Glad you're happy with your purchase, and thanks for your trust all the time, Deanne.
We strive to provide high-quality products and excellent customer service and it does mean so much when our customers share their awesome experiences.
Welcome to reorder and wish for long-term cooperation. Shop here at https://www.fiitgshop.com/ and feel free to contact us at support@fiitgshop.com if any questions.
EVERY ORDER I HAD WAS GREAT BUT FOR…
EVERY ORDER I HAD WAS GREAT BUT FOR SOME ODD REASON MY LAST ORDER MY LOGO WAS UPSIDE DOWN ON MY RIVERBANDITS HOODIE, AND ALL MY MURDER HORNETS HOODIES ARE NOT THE SIZE I ORDERED BECAUSE BUNKLEY ORDERED TO XL HOODIES AND HIM AND HIS WIFE CANNOT GET IN THEM SO WE NEED TO RETURN ALL THESE AND HAVE THEM RE DID.
September 22, 2022
Reply from fiitgshop.com
Hi Sylvester,
Sorry about this unhappy purchase, that is totally not what we want for you, can you pls contact us at support@fiitgshop.com with the photo of what you received, we will check for you about the problem asap to see if any mistake.
Again sorry for the inconvenience. We will keep an eye on your email for to help you.
FiitgShop
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