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Fiken Reviews 

1,138
•
TrustScore 5 out of 5

4.9

Accounting Software Company
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Review summary

Created with AI, based on recent reviews

Looking at 141 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the accounting software easy to use and understand, simplifying complex tasks like tax reporting for small businesses and holding companies. Many people highlight the exceptional customer service, noting quick, helpful, and professional responses to their inquiries, often provided with clear explanations. The product and app are praised for being complete, well-organized, and providing an amazing digital experience that guides users step-by-step through documentation and processes. However, some customers also noted dissatisfaction with customer support, citing unresolved critical issues that lingered for over a month and a reported lack of phone availability for assistance.

What people talk about most

User experience

People report positive experiences with user experience, highlighting its ease of use and intuitive design,... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness and... See more

Product

Reviewers mention positive feedback about the product, with many having high expectations for it. Customers... See more

Service

Customers consistently note positive experiences with service, particularly appreciating how it helps them... See more

Application

Users describe positive interactions with the app, with some considering it an example of how software should... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have a holdning company, and Fiken makes its accounting easy and pleasant. It has full integration with my bank account (Folio) so bookkeeping doesn't take much time and effort. In addition Fiken ha... See more

Rated 5 out of 5 stars

Using Fiken for my simple Holding company so not much activites through out the year, but can't be done easier I think. When I have had activities the guides tells you what you should do next to get... See more

Rated 5 out of 5 stars

Fiken has made accounting and tax reporting much easier for me. The system is user-friendly and guides you step by step through the process. Whenever I have been unsure about something, the support te... See more

Rated 5 out of 5 stars

Best customer service in the business and the software just gets smarter and smarter each month, prefilling heaps of info and making correct suggestions time and time again. It's not always perfect, i... See more

Company details

  1. Accounting Software Company

Written by the company

Fiken er et superenkelt regnskapsprogram for deg med et enkeltpersonforetak eller en liten bedrift.

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.9

All reviews

(1,138)

360 reviews in the last 12 months

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Rated 3 out of 5 stars

Easy

The program did all the work for me, I just had to confirm some easy information, although I have no clue if calculations is correct. last year my tax claims was double of what was calculated in Fiken. Also their way of support is shit.

March 4, 2026
Unprompted review
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Reply from Fiken

Hi Kjetil,
Sorry to read that you are unhappy with our support. An error in our routines made you wait for an answer a little longer than we would like. Please ask us again if you run into a problem in your accounting!

Rated 5 out of 5 stars

I took over the family company

I took over the family company, that used a registered accountant. They overcharged like CRAZY, and by changing to Fiken (and alittle help from Chat GPT) I saved more than 50 thousand NKR. This is the future, and well worth it.

March 3, 2026
Unprompted review
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