Fileworld Reviews 4,910

Created with AI, based on recent reviews

Looking at 2,055 reviews, reviewers had a great experience with this company. Many customers found the user experience to be superb, describing the process as quick, easy, and efficient for file conversion and other needs. People appreciate the effectiveness of the file conversion tools and the overall service provided, often highlighting the helpfulness and professionalism of the staff when issues arose. The pricing is generally considered affordable for the services offered, with many finding it a good value. However, a significant number of people were dissatisfied with the subscription and payment model, feeling that they were unknowingly signed up for recurring charges after an initial low-cost trial or one-time service. Customers reported unexpected charges and difficulty understanding that their initial payment would lead to an expensive subscription, leading to frustration and financial distress for some. This lack of clarity regarding the subscription terms was a common concern, with some describing it as a See more

Reviews shaping this summary

The tool is okay. My issue was subscribing by accident (it is very easy to activate it accidentally), but Julie from support helped me very quickly and efficiently. Give her a raise!

Company replied

The fact that your automatically signed up to an expensive subscription is a bit surprising. However I could not fault the customer service who cancelled my subscription and have processed my refund.... See more

Company replied

Invited

Very strange. I tried to make fileworld recognize a text and it was a FANTASTIC job, that did. Payed for the trial and tried 3 more files, getting 3 TERRIBLE results. Now I tried a new registration... See more

I used your platform just for 1 day where I payed 0.60 euros for use , and then I had to subscribe for 39 euros/per month, I wanted to cancel de subscription because I wanted for just 1 day, and when... See more