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Filson Europe Reviews 

2,969
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 865 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, describing them as durable, well-crafted, and built to last for many years. People frequently highlight the exceptionally fast delivery service, often noting quick dispatch and prompt arrival from Italy to various locations. The overall service experience is also highly regarded, with consumers appreciating the smooth transactions and professional approach. However, some customers also noted challenges with sizing, finding that products often run large or are inconsistent with typical measurements, making it difficult to choose the correct fit. A few other people also felt that return fees were unexpected or unfair, especially when items needed to be sent back due to these sizing discrepancies.

What people talk about most

Product

Clients share positive opinions on product quality, with many reviewers praising the high-quality finish,... See more

Quality

Users describe positive interactions with quality, consistently praising the high quality of products,... See more

Delivery service

People report positive experiences with delivery service, frequently praising its speed and efficiency, with... See more

Service

Consumers find service to be positive, with many reviewers describing it as fantastic, very fast, and... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many praising the fast delivery and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have purchased different Filson products lately. A basecap, two hoodies, a pair of shorts. And I returned another pair of Shorts and a shirt. Sizes usually run large due to this being truly American... See more

Rated 4 out of 5 stars

Very fast service and good quality garment as always. Only point to note relates to sizing. This item comes in Regular and Super……and I am in the middle of both (44” chest and 6’2”). Went for the othe... See more

Rated 5 out of 5 stars

I love this gear - hardwearing and old timey cool. Expensive, but excellent quality. I own a high quality GoreTex, but in foul weather I prefer my Filson outerwear. I do have a few negatives, however:... See more

Rated 5 out of 5 stars

Amazingly fast delivery, beautifully packed garment is amazing. More pockets than I expected, which is a plus, and looks fantastic quality. Haven't tried it in the wet yet as we're in the middle of th... See more


Company details

  1. Clothing Store
  2. Outdoor Clothing and Equipment Shop
  3. Vintage Clothing Store
  4. Western Apparel Store

Written by the company

The American Heritage Outerwear, Clothing, Bags & More. Creating unfailing goods since 1897. Filson is an American tradition, crafting apparel and bags that don't quit. Might as well have the best.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.4

All reviews

(2,969)

1,142 reviews in the last 12 months

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Rated 2 out of 5 stars

Proper sizing information needed

They need to provide more accurate information around sizing. The sleeves shrink by almost an inch when they’re worn due to intense waxy creasing. So I’ve had to buy a second jacket. Also I’ve read a lot of stuff online about the canvas shrinking when it's wet, and the clowns at Filson should be addressing that. Will my jacket shrink? And if so, how much will it shrink by? Pretty pathetic that they can’t put themselves in the customer’s shoes.

February 23, 2026
Filson Europe logo

Reply from Filson Europe

Dear Graptus,

Thank you for sharing your feedback. We’re very sorry to hear about the frustration you’ve experienced with sizing and fit.

A member of our Customer Service team will be reaching out to you shortly to provide assistance and answer any questions you may have, including concerns about sizing and the care of your jacket.

We truly appreciate your patience and your support, and we are committed to ensuring you are satisfied with your purchase.

Kind regards,

Filson.eu Customer Service

Rated 1 out of 5 stars

Waiting for a Retoure Label for one…

Waiting for a Retoure Label for one week now. Would not buy another time.

March 2, 2026
Filson Europe logo

Reply from Filson Europe

Dear Customer,

Thank you for taking the time to share your feedback.

We would like to inform you that a member of our Customer Service team has already reached out to you to assist in resolving your issue. We kindly invite you to check your inbox and reply at your convenience so we can support you further.

Please do not hesitate to get back to us if you need any additional assistance.

Kind regards,

Filson.eu Customer Service

Rated 5 out of 5 stars

Great experience

Great experience! The jacket exceeded my high expectations, In addition the order from a saturday was delivered the the following tuesday from Italy. 🙏

March 2, 2026
Rated 5 out of 5 stars

Solid gear

Quality of the product is outstanding. Fast delivery with timely notifications.
A little attention needs to be paid to selecting the right sizes, but the sizing info helps out there.

February 23, 2026
Rated 5 out of 5 stars

I really like the jacket

I really like the jacket, but I'm having trouble with it because the pockets aren't secure enough for keys and a wallet.
I think adding an internal zippered pocket would solve the problem.
Best Regards
Edi

February 24, 2026

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