Finch - The Trade Professionals Reviews 230

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional, polite, and friendly staff, from office personnel to engineers, who keep them informed every step of the way. The service is frequently described as excellent, efficient, and reliable, with many appreciating the care and commitment shown, especially for tricky jobs. Reviewers also highlight the fair and competitive pricing, with work completed according to schedule and sometimes even under the original quote. Some people also felt that the attention to detail and willingness to go the extra mile truly set this company apart, making them highly recommended for all plumbing needs.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting the professionalism, knowledge,... See more

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, politeness, and... See more

Price

Customers had positive experiences with price, often highlighting the excellent and affordable work.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Finch were extremely professional, polite and friendly. Jamie came out to quote and followed up in writing with a line by line breakdown of each item. When it came to the two days of instal... See more

Rated 5 out of 5 stars

Astonishing care and attention from Jamie & Finch - we call him the 4th emergency service, nothing is ever too much trouble, when you are in need he is on the scene as fast as he can be (even leaving... See more

Rated 5 out of 5 stars

Finch Plumbing did an excellent job for me again. This one was very tricky and took a lot of effort on Jamie's part - there was a problem with the hot water flow to the en suite. Jamie located the p... See more

Rated 5 out of 5 stars

We highly recommend Finch Ltd for all your plumbing needs. The team have refurbished our bathrooms to a very high standard. They are efficient, tidy, polite and professional. When we accepted the q... See more


Company details

  1. Construction & Manufacturing

Written by the company

Our team of professional tradespeople perform interdisciplinary jobs in the fields of plumbing, heating, electrical services and general property maintenance. Supported by over 65 years of combined experience and equipped with professional skills we are highly motivated and full of spirit. Monday to Sunday, January to December, by day and by night.


Contact info

4.9

Excellent

TrustScore 5 out of 5

230 reviews

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Rated 5 out of 5 stars

Finch were extremely professional

Finch were extremely professional, polite and friendly.

Jamie came out to quote and followed up in writing with a line by line breakdown of each item.

When it came to the two days of install, the plumber was again friendly & polite, explaining when I popped out to see him part way through how much progress was made and kept me informed about what was outstanding for day 2.

The office staff were also very friendly and kept me informed every step of the way about the timings, the parts arriving etc.

In summary, a really good company with excellent affordable work.

May 8, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent as always

We have used this company several times as the service is always excellent. On this occasion, the boiler had stopped working and an engineer came to inspect it the same day. Due to age of the boiler, we opted for a replacement which was fitted exactly as per the quote and within the timings promise. The engineer was punctual, professional and did a very tidy job.

April 10, 2026
Unprompted review
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Rated 5 out of 5 stars

So helpful.

So helpful.
We needed a plumber to fit a new shower mixer unit that we had intended to buy. They came out a did a site visit and we explained what was needed.
He suggested an alternative to our thoughts which not only solved our problem but also saved us a lot of money.
Installation was arranged, they arrived on time and was very quick and efficient. The new unit works a treat. As a result, we arranged for another small plumbing job to be done which was carried out a week or so later with equal, friendly efficiency. Superb service

March 20, 2026
Unprompted review
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Rated 5 out of 5 stars

Prompt response to initial inquiry

Very prompt response to initial telephone inquiry. Technician grasped the needs of the job at first visit - replacing a sink in a vanity unit. Sensible clear quotation and progressed installation on acceptance as early as materials were obtained. Installation carried out as agreed schedule in very professional manner leaving the area clean and tidy and fully functional. Delighted customer

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

We highly recommend Finch Ltd for all your plumbing needs. The team have refurbished our bathrooms to a very high standard. They are efficient, tidy, polite and professional. When we accepted the quote we were given a start date alongside a schedule of works and the work was completed according to the schedule with no delays.
Finch now service our boiler yearly at a competitive price.
We certainly wouldn’t consider using anyone else.

March 4, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent service and support

Prompt, friendly and helpful response to our heating playing up. An engineer soon with us and excellent service and advice at a very reasonable price. Have used Finch for over 10 years and will continue to do so

February 17, 2026
Unprompted review
Rated 5 out of 5 stars

Great progress

A refreshed bathroom in December and a new Central Heating Boiler in January. Jobs specified well, work planned well; and all very carefully delivered by great staff. Very happy with the outcome.

January 5, 2026
Unprompted review
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Rated 5 out of 5 stars

I had issues with a large radiator in…

I had issues with a large radiator in my living room. Initially engineer Mason and subsequently Jamie did an amazing job in fixing the problem. It was tricky but they were determined and eventually the work they did was a success.
I am so grateful to them for the hard work involved, also their care and politeness throughout.
They are a credit to Finch who are now my go to Plumbing company.

December 11, 2025
Unprompted review
Rated 5 out of 5 stars

10/10

Finch's have dealt with 2 issues (shower installation & boiler problems) over the last 2 weeks, involving 3 engineers. All, without exception, have been totally professional but also just lovely, friendly and considerate. I have absolutely no hesitation in recommending this firm.

December 11, 2025
Unprompted review

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