Finch - The Trade Professionals Reviews 

234
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's excellent service, highlighting its efficiency, professionalism, and reliability. Many people appreciate the staff for their exceptional care, politeness, and helpfulness, noting their professional and friendly approach. Reviewers frequently mention that work is completed efficiently, on schedule, and with great attention to detail, ensuring a tidy and functional outcome. People consistently find the team to be understanding and trustworthy, often going above and beyond to resolve issues effectively. This dedication, combined with their extensive knowledge, ensures a consistently high standard of service for all plumbing and heating needs.

What people talk about most

Service

Users describe positive interactions with service, consistently highlighting the professionalism, knowledge,... See more

Staff

Consumers consistently report positive experiences with staff, highlighting their professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Astonishing care and attention from Jamie & Finch - we call him the 4th emergency service, nothing is ever too much trouble, when you are in need he is on the scene as fast as he can be (even leaving... See more

Rated 5 out of 5 stars

We highly recommend Finch Ltd for all your plumbing needs. The team have refurbished our bathrooms to a very high standard. They are efficient, tidy, polite and professional. When we accepted the q... See more

Rated 5 out of 5 stars

I had issues with a large radiator in my living room. Initially engineer Mason and subsequently Jamie did an amazing job in fixing the problem. It was tricky but they were determined and eventually... See more

Rated 5 out of 5 stars

Finch were extremely professional, polite and friendly. Jamie came out to quote and followed up in writing with a line by line breakdown of each item. When it came to the two days of instal... See more


Company details

  1. Construction & Manufacturing

Written by the company

Our team of professional tradespeople perform interdisciplinary jobs in the fields of plumbing, heating, electrical services and general property maintenance. Supported by over 65 years of combined experience and equipped with professional skills we are highly motivated and full of spirit. Monday to Sunday, January to December, by day and by night.


Contact info

4.9

Excellent

TrustScore 5 out of 5

234 reviews

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4.9

All reviews

(234)

42 reviews in the last 12 months

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Rated 5 out of 5 stars

Finch Plumbing were excellent!

Finch Plumbing did an excellent job for me again. This one was very tricky and took a lot of effort on Jamie's part - there was a problem with the hot water flow to the en suite. Jamie located the problem and managed to bypass the old pipes buried in the floor, rather than digging up the concrete! He was recommended to me for 'difficult jobs' and was brilliant. In the end it took him less time than the original quote and he reduced his bill accordingly.

July 7, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Finch have been our plumbers for many years.We had a water leak at our property recently which they dealt with promptly and efficiently, carrying out the repair with the minimum of disruption and leaving everything in good order.
We cannot praise Finch highly enough and have no hesitation in recommending them to others. A very friendly and impressive company!

June 30, 2025
Unprompted review
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Rated 5 out of 5 stars

A plumber who arrives on time

A plumber who arrives on time ! There’s a first and the excellent service did not stop there, Jamie was polite knowledgeable and efficient and completed a very professional job would highly recommend this very top rate company

June 10, 2025
Unprompted review
Rated 5 out of 5 stars

First Class

Once again, an excellent job completed by Jamie. A first service for our boiler, installed last year by Jamie, and a 5 year replacement filter + post filter replacement for our water softener. Cannot fault his professionalism and courtesy.

May 30, 2025
Unprompted review
Rated 5 out of 5 stars

Down to earth.

We had Jamie or Mason in our apartment on three occasions. On all occasions they were well able to explain things simply, identify the options and execute accordingly. Unusual also these days, they followed up on things. So highly recommended!!!

May 30, 2025
Unprompted review
Rated 5 out of 5 stars

Six star service

I wish I could give 6 stars to stand out above other 5 star reviews I've given as Finch is head and shoulders above anything else I've reviewed. I had a small studio bungalow completely done over- so new floor, kitchen and some work in the shower room plus new radiators and boiler. So a lot!
The work was great, all workmen reliable and tidied up after themselves, the price competitive and fair, deadlines kept. But what stood out for me was an exceptional collaborative attitude. Jamie (who oversaw everything) didn't just want to make sure the job was done well he wanted the customer to be happy and offered advice, clear costings, and fantastic attention to detail. I changed my mind on some of the work needed just before work started but the planning encompassed this seamlessly. Cannot recommend highly enough!

May 13, 2025
Unprompted review
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Rated 5 out of 5 stars

Would highly recommend

Used Finch many times. They’re extremely reliable, friendly and knowledgeable as well as being reasonable with their prices. Would highly recommend.

April 7, 2025
Unprompted review
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Rated 5 out of 5 stars

Professional Job, very pleased

Finch Plumbing replaced our whole shower unit in our ensuite, including retiring. The job has been done very well and the plumber ensured that he cleaned up thoroughly before he left causing minimal disruption. We always use Finches and will continue to do so

March 22, 2025
Unprompted review
Rated 5 out of 5 stars

Five Star Heating & Plumbing Service

We were recommended to use the company to replace our existing boiler. It was not straightforward. It involved use of a cherrypicker due to the location of the flue and the weight restriction required for the vehicle. Every aspect of the installation from initial contact to completion of the project was carried out efficiently, professionally, on time and at the agreed price, together with the relevant guarantees etc. Smaller jobs including replacing a waste disposal unit have been dealt with in a similar manner. We would not hesitate to use the company again.

March 17, 2025
Unprompted review
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Rated 5 out of 5 stars

Technician kept me up to date on the…

Technician kept me up to date on the appointed day for any delays and arrived on the belated time.
Installed a Dayton valve on existing radiator which I had bought and was going to fit myself. Took him 2 minutes.
Excellant techy. Thanks

February 11, 2025
Unprompted review

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