Finch - The Trade Professionals Reviews 

249
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are exceptionally polite, professional, and friendly throughout every single project they undertake. Many consumers also appreciate the highly reliable and efficient service provided when dealing with complex plumbing and heating tasks. Some people also felt that project schedules, appointment times, and work updates were handled with impressive punctuality and absolute clarity. Reviewers consistently note that the skilled engineers always explain the ongoing progress clearly, offer great advice, and leave work areas exceptionally clean and tidy. Clients feel completely confident trusting this team for all domestic maintenance needs.

What people talk about most

Service

People report positive experiences with service, frequently praising the knowledgeable and professional staff... See more

Staff

Users describe positive interactions with staff, highlighting that engineers and office personnel are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Super easy to contact via email and phone. We used these guys as they came highly recommended by a plumber family friend. They renovated our bathroom and did a great job, kept us up to date with prog... See more

Rated 5 out of 5 stars

Finch Plumbing and Heating company have been brilliant with our Alpha boiler that has run into a number of issues over the years. Sarah in the office is always really helpful and Jamie the engineer h... See more

Rated 5 out of 5 stars

We highly recommend Finch Ltd for all your plumbing needs. The team have refurbished our bathrooms to a very high standard. They are efficient, tidy, polite and professional. When we accepted the q... See more

Rated 5 out of 5 stars

I had issues with a large radiator in my living room. Initially engineer Mason and subsequently Jamie did an amazing job in fixing the problem. It was tricky but they were determined and eventually... See more


Company details

  1. Construction & Manufacturing

Written by the company

Our team of professional tradespeople perform interdisciplinary jobs in the fields of plumbing, heating, electrical services and general property maintenance. Supported by over 65 years of combined experience and equipped with professional skills we are highly motivated and full of spirit. Monday to Sunday, January to December, by day and by night.


Contact info

4.9

Excellent

TrustScore 5 out of 5

249 reviews

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4.9

All reviews

(249)

43 reviews in the last 12 months

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Rated 5 out of 5 stars

5 star boiler installation

Team Finch installed a new boiler into our fixer upper home. This required relocation of boiler, adding a water softener and disposing of old tanks. Mason and Jamie's work was incredible. Pipe work looks like a work of art and the brick work to fill in the old vent hole is pretty special. Lovely people to have invade your home for a few days, even gave us some portable heaters to get us through the cold snap. Will be booking in more work with these guys for sure.

November 11, 2024
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Rated 5 out of 5 stars

Excellent service

Jamie arrived on time, started promptly was polite and discreet. The boiler was removed, replaced, explained in full detail. All mess cleared up daily. I recommend Finch Ltd for any plumbing and boiler work.
Polite and conciencious describes all Finch employees.

October 29, 2024
Unprompted review
Rated 5 out of 5 stars

Reoccurring leak issue now resolved

I had a leak in my hot water system which had reoccured several times, after checking it was concluded the previous work done (by another company) was not that great hence issue reoccurred. This time issue looks to be fully resolved, which was done same day and at a good price. Very happy.

October 9, 2024
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Rated 5 out of 5 stars

Great Workmanship

Jamie, the engineer, made an efficient, clean repair to our water softener. Clearly knowledgeable and a pleasure to deal with. Reasonably priced. Would strongly recommend - we will definitely use again.

August 8, 2024
Unprompted review
Rated 5 out of 5 stars

Good Service By A Company That Cares For It's Customers

Finch Ltd, 36 Banbury Rd Poole BH17 0GA Provided and installed our new boiler in Jan 2018 and was a very good and safe choice! In June for the first time it stopped working, but was put right with a new part. Which for two older people was a worry. We would like to thank both the office staff and Jamie, despite being on the day up to their necks in work, made the effort to find a way to come out and fix the problem. We would like to say that this sort of service does not exist in many companies today. Caring and Service is what we received,,, Thank you Jamie and Staff! Edward Lancaster Swanage.

July 26, 2024
Unprompted review
Rated 5 out of 5 stars

Honest, reliable company

Helpful and informative from start to finish . Very tidy and efficient engineers completed the work as agreed. Would recommend.

July 15, 2024
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Rated 5 out of 5 stars

Highly recommend Finch Plumbing and…

Highly recommend Finch Plumbing and heating. All staff are very polite, friendly ,communication was straight forward. Jamie came to my house as I needed two extra radiators and my boiler serviced, he talked me through the work involved, quote and date of work given. On accepting the work was carried out to a very high standard, so I am really pleased. Boiler was serviced and the central heating timer was all set for me ready for the colder day's. Thank you 😊

July 18, 2024
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Rated 5 out of 5 stars

FINCH = OUTSTANDING

From Start to Finish, the service, the communication, the effectiveness, the speed of reaction - have all been 5 STAR WORTHY.

When it comes to boiler maintenance and boiler repair - I cannot recommend FINCH enough.

March 20, 2024
Unprompted review

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