Finch - The Trade Professionals Reviews 

249
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are exceptionally polite, professional, and friendly throughout every single project they undertake. Many consumers also appreciate the highly reliable and efficient service provided when dealing with complex plumbing and heating tasks. Some people also felt that project schedules, appointment times, and work updates were handled with impressive punctuality and absolute clarity. Reviewers consistently note that the skilled engineers always explain the ongoing progress clearly, offer great advice, and leave work areas exceptionally clean and tidy. Clients feel completely confident trusting this team for all domestic maintenance needs.

What people talk about most

Service

People report positive experiences with service, frequently praising the knowledgeable and professional staff... See more

Staff

Users describe positive interactions with staff, highlighting that engineers and office personnel are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Super easy to contact via email and phone. We used these guys as they came highly recommended by a plumber family friend. They renovated our bathroom and did a great job, kept us up to date with prog... See more

Rated 5 out of 5 stars

Finch Plumbing and Heating company have been brilliant with our Alpha boiler that has run into a number of issues over the years. Sarah in the office is always really helpful and Jamie the engineer h... See more

Rated 5 out of 5 stars

We highly recommend Finch Ltd for all your plumbing needs. The team have refurbished our bathrooms to a very high standard. They are efficient, tidy, polite and professional. When we accepted the q... See more

Rated 5 out of 5 stars

I had issues with a large radiator in my living room. Initially engineer Mason and subsequently Jamie did an amazing job in fixing the problem. It was tricky but they were determined and eventually... See more


Company details

  1. Construction & Manufacturing

Written by the company

Our team of professional tradespeople perform interdisciplinary jobs in the fields of plumbing, heating, electrical services and general property maintenance. Supported by over 65 years of combined experience and equipped with professional skills we are highly motivated and full of spirit. Monday to Sunday, January to December, by day and by night.


Contact info

4.9

Excellent

TrustScore 5 out of 5

249 reviews

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4.9

All reviews

(249)

43 reviews in the last 12 months

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Rated 5 out of 5 stars

First class service

As ever when contacting Finch for a thermostat problem at a tenanted property, they provided a prompt and excellent service the same day.
and whilst at the property carried out the gas safety inspection for the gas safety certificate

December 6, 2022
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Rated 5 out of 5 stars

Another great job from finch we cannot…

Another great job from finch we cannot thank them enough for such great service so professional the advice knowledge and patience they have is outstanding helping us to turn a house into a home highly recommended once again thankyou to Jamie and his team

October 5, 2022
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Rated 5 out of 5 stars

In an emergency you can always rely on…

In an emergency you can always rely on Finch Plumbing and Heating Ltd to deal with the issue quickly and efficiently. They are always pleasant, knowledgeable and helpful carrying out the job in a neat and tidy fashion. Cannot thank them enough.

September 23, 2022
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Rated 5 out of 5 stars

5 star

Friendly, polite and efficient as always. Wouldn’t want to use any other firm.

July 16, 2022
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Rated 5 out of 5 stars

Finch website says that they have built…

Finch website says that they have built an excellent reputation focused on customer service and that’s just what we had as well as professional tidy and knowledgeable work we will definitely recommended and use them again in the future thankyou from Jamie and his team .Alex clifford

May 3, 2022
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Rated 5 out of 5 stars

Thankful for perfect service for a decade of years

Thankful for perfect service for a decade of years, professional gas certification and perfect internet communication and payment organization. For years everything works smoothly and to my full satisfaction. Prices are reasonable. Hope, all companies work as Finch.

February 23, 2022
Unprompted review
Rated 5 out of 5 stars

Emergency boiler failure

Emergency boiler failure, plumber here within the hour which was great as we were flooding spectacularly. Quotes received within a few hours, all very efficient.
The work was completed yesterday and we are very pleased with the result, They really couldn't have done any more for us.

February 18, 2022
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Rated 1 out of 5 stars

Abortive visit

The engineer, who was very pleasant, reset the programmer for the ceiling heating, which was working anyway. There is still no electricity input to the underfloor heating, which is therefore not operative.

November 11, 2021
Unprompted review
Rated 5 out of 5 stars

Wet Room up and running

I have just had a wet room installed by Finch. Jamie was involved in its design from the outset and nothing was too much trouble. Mason did much of the work. He was polite, easy to have around the house and a tidy worker. The same can said for the tiler and the men who put the floor down. Jamie kept me informed, throughout, and kept a close eye on the work. All was to budget and timely. I will use this firm again.

October 26, 2021
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Rated 5 out of 5 stars

Very good experience

I got a date for a boiler service just a few days after my enquiry. The engineer called in advance to let me know he was on his way, he arrived on time, was pleasant and got on with the job. The price for the job was good too. All in all a good experience, I wouldn't hesitate to recommend Finch.

July 12, 2021
Unprompted review

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