findababysitter.com (permanently closed) Reviews 335

TrustScore 1 out of 5

1.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I have been a nanny on Find A Babysitter for roughly 7 years with no problems and found regular work. My account was recently blocked. I think I know why. I worked for an mentally unstable mother f... See more

Rated 1 out of 5 stars

AVOID, AVOID, AVOID! Site seems wonderful until you want to unsubscribe! We followed their website procedure to unsubscribe via the account page and were still charged the monthly fee!!! When we comp... See more

Company replied

Rated 1 out of 5 stars

Was a subscriber for over 2 years yet I never found any suitable candidates. Having not logged in months I recently got hit by the annual auto-renewal. Having recently lost my job, I am trying to be m... See more

Rated 1 out of 5 stars

I have been stuck on this sites mailing list for years despite never sigining up and many attempts to stop them. If I click the link to unsubscribe it takes you to a registration page instead. I am su... See more

Company replied

1.1

Bad

TrustScore 1 out of 5

335 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Excellent website!

I only joined a few days ago but already have many offers for jobs! The system is brilliant and will be using findababysitter.com for future childcare jobs.

November 8, 2017
Unprompted review
Rated 5 out of 5 stars

It's a very good company

It's a very good company, safe and professional. There are so many jobs advertised here. You also get notified by email if a job matches your preferences. Thank you!

November 8, 2017
Unprompted review
Rated 5 out of 5 stars

Great site

It is a very simple process and gives you a lot of opportunities to find the jobs that suit you

November 8, 2017
Unprompted review
Rated 4 out of 5 stars

Really good so far

Really good so far. The only glitch was not been able to pass my number to a potential client which lost me time and a potential job interview on two occasions.

November 8, 2017
Unprompted review
Advertisement
Rated 1 out of 5 stars

Thieves!

I employed a nanny through this website in 2015 and had a positive experience. I continued to receive emails from FAB continuously, despite not having an active profile for a long time. To my shock, in 2017 I realised that I had been charged 25GBP per month for 10 months (i.e. @250GBP!!!!) for sending a message in the autumn of 2016 which didn't even result in recruiting anyone. I am absolutely certain that I did not re-enter my card details nor sign up to a longer agreement with FAB.

I have tried to clarify the situation with the company and make them realise that charging 250GBP for no service is unacceptable. The company takes no responsibility and certainly has no ethical approach to how they treat their customers. I am truly annoyed at FAB and would suggest you stay well clear of them. No company, no matter what they have written in small print, should treat their customers this way.

October 29, 2017
Unprompted review
findababysitter.com (permanently closed) logo

Reply from findababysitter.com (permanently closed)

Dear EPdT

Thank you for your feedback and we apologise for the inconvenience caused. Could you please contact us at contact@findababysitter.com so we could better understand the situation and help?

Kind regards,
Team Yoopies

Advertisement
Rated 5 out of 5 stars

Great website its helping me to find a …

Great website its helping me to find a babysitting job they have loads of options for me. It was also so simple to sign up and i like how i can see what families do with my request.
Everybody should join if they are looking for a babysitting job

September 19, 2017
Unprompted review
Rated 4 out of 5 stars

Findababysitter.com

The website is full of friendly people, most of whom will get back to keen babysitters quite quickly, either with responses of acceptance or denial-the majority of those who unfortunately DO deny, will also provide you with feedback/reasons as to why. As a whole, 'findababysitter.com', narrows down potential jobs based on your set location-making it much easier for people to find jobs and babysitters!

September 18, 2017
Unprompted review
Advertisement
Rated 5 out of 5 stars

fantastic website

fantastic website! so easy to use. really trustworthy and a life safer when looking for work as a babysitter/nanny

September 18, 2017
Unprompted review
Rated 1 out of 5 stars

Redesign and lack of clarity is …

Redesign and lack of clarity is terrible.
They are aiming for the foreign market which is borderline racist.
Whoever has taken over or the company has merged with need to redesign. Make it easy for both parties.

August 30, 2017
Unprompted review
findababysitter.com (permanently closed) logo

Reply from findababysitter.com (permanently closed)

Hi Dgx Hfhf

Findababysitter.com is for the UK, and aimed at UK audiences. All job/applicant searches will return results for the UK.

Listening to customer feedback is the key to success for any business, could you please elaborate on why FAB is borderline racist?

Each page has a contact-us link, a link to the Frequently asked Questions section, and also during working hours an instant-chat feature is available, linking customers with customer support for any queries if they are uncertain. We look forward to hearing from you.

Rated 2 out of 5 stars

Poor paid for classifieds service - no actual help in finding candidates.

This is basically a pooling service. You are paying a subscription for what amounts to a basic classifieds service. Compared to companies like gumtree (that run free ads), the experience of Findababysitter is poor.

Most candidates don't bother to send any details about themselves or attempt to address your requirements. Most just send, en mass (I suspect) their CV's/Profile out in order to get a match. For someone trying to find childcare (which is pretty important role), Findababysitter does nothing to make sure applicants are thorough in their process. They could easily do this, by requiring each application to fill out proper applications for each position. Such as a multi-part form where they can input their suitability for the specific role, or how their previous expereince is relevant, etc.

None of this happens. The result is you are paying a monthly fee for a cattle market.

What drove me to write this review was their use of trickery in the cancellation policy. Firstly, cancelling you need to find an obscure link on your profile. When you sign up, you do get an email with instructions, but these instructions are incorrect!

Secondly, in order to cancel. You are then forced to answer a series of outgoing questions? Why am I forced to do this?

All in all the poor standard of candidates is made painfull by the cancellation procedures. Would I use them again? Maybe as know I know their methods? Would I expect good candidates? No.

August 10, 2017
Unprompted review
findababysitter.com (permanently closed) logo

Reply from findababysitter.com (permanently closed)

Hi Tim
It is also possible to post a free ad here, payment is only needed once you wish to contact those who have responded to your advert. We are not an agency with associated agency fees, but a cost effective platform, and much cheaper than placing ads in the newspaper for employers and applicants to find and contact each other. It is the responsibility of both Employer and Applicant to maintain contact and keep ads updated.
Applicants who verify their profile are identity checked and any stated documents such as OFSTED registration / DBS certification / First Aid certifications are also checked, providing a much much safer alternative to Gumtree which is open to abuse.
Applicant profiles are individually checked and we request more information if required; profiles are also graded on a 1-3 basis (weak-excellent) which reflects in search results - the most suitable applicants are seen first when an applicant search is performed.
When Premium is purchased, directly next to where card details are entered it is stated renewals are automatic, you may cancel these at any time from the 'My Account' area. I can confirm that this is indeed the procedure. It is also possible to cancel renewals at anytime by contacting customer support. I believe the series of questions are 2 yes/no questions, did you find your babysitter, are you satisfied with the service, and from these profiles, which one did you recruit? This can be performed in less than 10 seconds.
I am sorry to hear there may be a slight difference with instructions in the email, compared to where you entered your card details - we would appreciate a reply back to the email so that we may investigate. Thank you for your review, and best wishes for the future

Rated 5 out of 5 stars

Highly recommend findababystter

I recommend this company to friends of mine wanting to work in child care but who don't want to go through the hassle of an agency. I have found a great family because of this site & would highly recommend it.

June 20, 2017
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great website

Great website, easy layout, quick response admins! I have been using Findababysitter for a while now and the fact that i get to look through so many available jobs and respond for free is fantastic. By far my favourite website for finding work

June 12, 2017
Unprompted review
Rated 5 out of 5 stars

Fantastic site...

Great site which provides a vast array of childcare job opportunities, which are always up to date. They are extremely thorough with their checks and even the standard free service they provide is fantastic. It's also very straightforward to set up your account. You can refine your search to whatever suits you best. I really like this website and would definitely recommend it to anybody looking for babysitting work!

June 11, 2017
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look