Finder Australia Reviews 482

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 4 out of 5 stars

Good to challenge the other offers but I feel protected and overall happy with Optus 35 a month so I’ll stick with that, thanks.

Rated 5 out of 5 stars

I am always looking for a better deal and I am a First Home Buyer that is ready to refinance my loan from my current provider to receive the best deal and attain the best Interest Rates possible. The... See more

Company replied

Rated 5 out of 5 stars

Compares multiple phones and multiple plans with multiple phone providers. Easy filters to look things up and provides further product and plan information. If you’re looking for a new mobile phone an... See more

Company replied

Rated 5 out of 5 stars

Gives you updated status of your credit score and what is awesome is that you can get detailed information for previous loans etc and let's you know how you can improve your score. It's also great tha... See more

Company replied

Company details

  1. Financial Institution

Written by the company

Find a better deal for you


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

482 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

As good as Raygun.

The prices don't end up matching. Getting spam calls one minute in using the service. As annoying as Raygun.

November 1, 2024
Unprompted review
Finder Australia logo

Reply from Finder Australia

Hi Marte,

We appreciate you for taking the time to send through your feedback and review of Finder. To enhance your experience on our platform, we would greatly appreciate it if you could share with us at help-au@finder.com the details of any products that did not meet your expectations. Furthermore, we want to ensure you do not receive any unwanted spam calls. Please provide us with the relevant information so we can assist you further.

Sincerely,
May at Finder

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Rated 5 out of 5 stars

convenient

easy to find a credit card also home nbn connection

October 1, 2024
Unprompted review
Finder Australia logo

Reply from Finder Australia

Hi Apu,

Thank you so much for your awesome feedback. We're happy to hear that you are using Finder to compare credit cards and NBN plans. Our goal is to make the comparison process as straightforward as possible for our users, and it's great to know we're hitting the mark!

If you need further assistance finding the right product, don't hesitate to get in touch.

Sincerely,
Anndy at Finder

Rated 5 out of 5 stars

It's a great I mean really great…

It's a great I mean really great experience I had very good loved it

November 2, 2024
Unprompted review
Finder Australia logo

Reply from Finder Australia

Hi Nicole,

Aww -- we're blushing! Such a great review coming from you too -- thank you! We truly appreciate hearing from users like you about your positive experiences with Finder.

We are committed to providing you with an exceptional comparison platform. We invite you to visit finder.com.au to discover a diverse array of financial product options available in the market.

Warmly,
May at Finder

Rated 5 out of 5 stars

Ever grateful of having found Finder!

Ever grateful of having found Finder with it’s consistent updates, reviews, guidance to help me make decisions

November 2, 2024
Unprompted review
Finder Australia logo

Reply from Finder Australia

Hi Carol,

Thank you so much for your thoughtful feedback—we truly appreciate it. It's inspiring to know that we’ve been able to help you make informed decisions as it aligns perfectly with our mission to empower users to make better financial decisions.

You're welcome to visit our website for the latest updates, and we’d love to hear your feedback anytime!

Sincerely,
Anndy at Finder

Rated 5 out of 5 stars

When I need a recommendation

When I need a recommendation, Finder always gave me great comparisons and recommendations in details. It helped me to make the decisions.

October 31, 2024
Unprompted review
Finder Australia logo

Reply from Finder Australia

Hi CK,

Thank you for taking the time to share your wonderful review and rating of Finder! We’re thrilled to hear that you’ve had such a positive experience using our comparison platform. Your satisfaction is truly inspiring to us.

We're also delighted to know that you plan to recommend us to others, helping them make informed financial decisions. It’s our goal to ensure your comparison journey is as smooth and enjoyable as possible!

Please reach out if you need further help, we're never too far away!

Warmly,
May at Finder

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Rated 5 out of 5 stars

Find it really helpful to know my…

Find it really helpful to know my credit score and tips I can use to make it better

October 30, 2024
Unprompted review
Finder Australia logo

Reply from Finder Australia

Hi Kerrie,

We’re delighted that you’re using Finder to monitor your credit score and find improvement tips. We hope our credit score feature helps you manage your financial health more effectively.

If you have any questions or concerns about your credit score, don't hesitate to reach out to us.

Sincerely,
Anndy at Finder

Rated 5 out of 5 stars

It has been extremely helpful to me and…

It has been extremely helpful to me and I have learnt so much!

October 30, 2024
Unprompted review
Finder Australia logo

Reply from Finder Australia

Hi Felicity,

Thank you for your fantastic five-star rating and review of Finder! We’re delighted to know that our platform has empowered you and provided valuable information from our content. Whenever you’re ready to explore more tools to help you achieve your financial goals, keep in mind that Finder is here to assist you. Just drop by anytime.


Sincerely,
May at Finder

Rated 5 out of 5 stars

it is help me to understand what record…

it is help me to understand what record i have .

October 30, 2024
Unprompted review
Finder Australia logo

Reply from Finder Australia

Hi Erica,

Thank you so much for your fantastic review and for using Finder to check your credit score! We’re delighted to know we’ve helped you gain more insight into your financial profile—knowledge is power, especially when it comes to staying on top of your credit.

If you have any questions or need support along your credit journey, please feel free to reach out—we’re here to assist!

Sincerely,
Anndy at Finder

Rated 5 out of 5 stars

Amazing experience. Highly recommended!

I've had an amazing experience using Finder.com! It’s been my go-to resource whenever I’m trying to make big financial decisions or need comparisons on everyday services. The website is so user-friendly, and I love how easy it is to compare credit cards, loans, insurance, and more all in one place. Their articles are clear, well-researched, and genuinely helpful for understanding complex financial topics. The detailed breakdowns and honest reviews give me confidence that I'm making the best choices. I’ve recommended Finder.com to friends and family, and it’s now their go-to as well. Highly recommend!

October 29, 2024
Unprompted review
Finder Australia logo

Reply from Finder Australia

Hi Gina,

Wow! What an awesome review and feedback for Finder - thank you so much! We truly appreciate your kind words. It brings us great joy to hear that users like you have had such a positive experience with our comparison platform. Your insights motivate us to continue providing you with valuable information that will help you make informed financial decisions.

Thank you as well for recommending us to your friends and family; it truly brightened our day! We can’t wait for your next visit to finder.com.au!


Sincerely,
May at Finder

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Rated 5 out of 5 stars

So easy to access all the what normally…

So easy to access all the what normally is difficult on other site’s so 10 out of 10 for the easy variety option and the response information communicating with all its users on a old school keep it simple amazing website much love to you all

October 29, 2024
Unprompted review
Finder Australia logo

Reply from Finder Australia

Hi Corey,

Thank you so much for your excellent review and perfect rating! We’re thrilled to hear that you enjoyed our user interface.

We’re glad you appreciated the variety of financial products on our website. We’re committed to keeping the platform relevant, informative, and easy to navigate, and your feedback encourages us to keep improving.

Don't hesitate to reach out if you have any questions or concerns.

Sincerely,
Anndy at Finder

Rated 5 out of 5 stars

First time user

First time user. So easy to navigate just great. Optus came out best for my new iPhone. Great work finder

October 29, 2024
Unprompted review
Finder Australia logo

Reply from Finder Australia

Hi Marilyn,

Yey! We're thrilled to receive such a wonderful review from a first-time user like you! Thank you for taking the time to share your positive experience and for the fantastic rating—it truly brightened our day! We look forward to empowering you even more during your next visit to finder.com.au!


Sincerely,
May at Finder

Rated 5 out of 5 stars

Excellent professional experience in financial management

Excellent professional experience and customer service in finance across a number of organisations. Opportunities to save money leading to an overall sound financial and economic management for any individual.

October 28, 2024
Unprompted review
Finder Australia logo

Reply from Finder Australia

Hi Adrian,

Thank you for your thoughtful review! We greatly appreciate your recognition of our professional experience and commitment to excellent customer service.

We’re delighted to have helped you uncover cost-saving opportunities, and we’re here to support and empower you in every step of your financial decision-making journey. If you have any questions or need further assistance, please don’t hesitate to reach out.

Sincerely,
Anndy at Finder

Rated 3 out of 5 stars

I keep getting logged out

I keep getting logged out.

September 9, 2024
Unprompted review
Finder Australia logo

Reply from Finder Australia

Hi Jaz,

Sorry to hear that. Can you email gxcustomercare@finder.com with the device you are using and the email associated with the account? This shouldn't happen, but we can certainly get to the bottom of it!

Thanks
Finder

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Rated 5 out of 5 stars

credit score check…

I’ve never done a credit score check before and it was so free and easy on the finder app

October 27, 2024
Unprompted review
Finder Australia logo

Reply from Finder Australia

Hi Jon,

It's our pleasure to offer you free access to your credit score through the Finder app, making it easier for you to keep track of your credit health. We appreciate your commitment to monitoring your score with us each month.

And of course, thank you for taking the time to share your wonderful feedback and review—it truly brightens our day!

Sincerely,
May at Finder

Rated 5 out of 5 stars

Great comparison app that I use…

Great comparison app that I use regularly and can't recommend this app enough!

October 26, 2024
Unprompted review
Finder Australia logo

Reply from Finder Australia

Hi Jamie,

Thank you so much for your wonderful review and for recommending us! We’re thrilled to hear that you use our app regularly and find it valuable for comparison.

We want to give you a positive experience in using Finder so if you have any questions or concerns, don't hesitate to get in touch.

Sincerely,
Anndy at Finder

Rated 5 out of 5 stars

Made it super easy to find my credit…

Made it super easy to find my credit score

October 26, 2024
Unprompted review
Finder Australia logo

Reply from Finder Australia

Hi Susan,

Your five-star review made us thrilled -- thanks much! We sincerely appreciate you taking the time to provide us with such fantastic feedback. We’re delighted to hear that you’re monitoring your credit score with Finder, as our goal is to help you maintain your credit health.

If you ever need assistance on your financial comparison journey, finder.com.au is just a click away!

Sincerely,
May at Finder

Rated 5 out of 5 stars

The best app ever

The best app ever! The cridet score up to date, anyone who book to your score straight away you will have a Notice of who what and where and how it's effected to your score

Definitely fantastic and I recommend every one to use Finder finder is all the time free to use ! No charge at all

October 25, 2024
Unprompted review
Finder Australia logo

Reply from Finder Australia

Hi Dawood,

Thank you so much for your fantastic review—it’s truly inspiring! We’re delighted that you consider the Finder app the best for tracking your credit score, and we’re grateful for your trust in us.

Staying on top of your credit score and understanding the factors that impact it is essential for building financial awareness, and we’re glad to support you on this journey.

Thanks for recommending us and yes, we won't charge you anything for our service.

Sincerely,
Anndy at Finder

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Rated 5 out of 5 stars

Recomend

Easy to navigate and makes looking for products much easier. Best way to check credit score as well.

October 16, 2024
Unprompted review
Finder Australia logo

Reply from Finder Australia

Hi Carla,

Your five-star rating is such a delight to see - thank you! We're happy that our credit score service and comparison platform streamlines your experience of comparing products! We welcome you to visit finder.com.au again at your convenience!


Warmly
May at Finder

Rated 5 out of 5 stars

Love using Finder

Love using Finder. Have saved our family money each year by renewing our bills instead of just staying with the sam companies. It really works if you take the time to shop around. And Finder has done the homework already for you.

October 25, 2024
Unprompted review
Finder Australia logo

Reply from Finder Australia

Hi Burnz,

Thank you so much for your wonderful review—it truly made our day! We’re thrilled to hear that Finder has been a valuable tool in helping your family save money.

A well-informed decision can result in meaningful savings, so our mission is to empower our users throughout the decision-making process—especially when it comes to financial products.

If you ever have questions or need support down the road, please feel free to reach out.

Sincerely,
Anndy at Finder

Rated 5 out of 5 stars

Easy way to check how things are with…

Easy way to check how things are with your finances.

October 25, 2024
Unprompted review
Finder Australia logo

Reply from Finder Australia

Hi Gary,

Thank you for making us feel delighted with your five-star rating and feedback! If you're looking for additional resources to achieve your financial goals, Finder is right at your fingertips. Plus, we can assist you in effortlessly tracking your credit score, making it easier to maintain your credit health.

We're excited about your next visit to finder.com.au soon!

Sincerely,
May at Finder

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