Finder Australia Reviews 482

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 4 out of 5 stars

Good to challenge the other offers but I feel protected and overall happy with Optus 35 a month so I’ll stick with that, thanks.

Rated 5 out of 5 stars

I am always looking for a better deal and I am a First Home Buyer that is ready to refinance my loan from my current provider to receive the best deal and attain the best Interest Rates possible. The... See more

Company replied

Rated 5 out of 5 stars

Compares multiple phones and multiple plans with multiple phone providers. Easy filters to look things up and provides further product and plan information. If you’re looking for a new mobile phone an... See more

Company replied

Rated 5 out of 5 stars

Gives you updated status of your credit score and what is awesome is that you can get detailed information for previous loans etc and let's you know how you can improve your score. It's also great tha... See more

Company replied

Company details

  1. Financial Institution

Written by the company

Find a better deal for you


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

482 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Helpful tool and infotmation

I've used finder multiple times over the years, the most useful I've found is the credit score feature and the ability to see how to improve your score and all the activity on it. I've also benefited from searching for the best interest savings account and low to zero transaction fees.

October 30, 2024
Unprompted review
Finder Australia logo

Reply from Finder Australia

Hi Wayne,

It's wonderful to receive such positive feedback from a long-time Finder user like you! Thank you for sharing your experience.

We find it truly inspiring when users talk about how our platform has helped them understand their credit scores and manage their financial health. We're thrilled that you feel empowered to choose the right financial products that fit your unique situation.

We look forward to welcoming you back soon at finder.com.au.


Sincerely,
May at Finder

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Rated 2 out of 5 stars

Average

Average information hard to find genuine links to what you’re looking for specifically most of the time

November 8, 2024
Unprompted review
Finder Australia logo

Reply from Finder Australia

Hi LilSwann,

Thank you for sharing your feedback with us. We’re sorry to hear that our platform didn’t meet your expectations. Your experience is very important to us, and your insights are invaluable in helping us improve.

We’re continuously working to make our platform more intuitive and to ensure that finding specific information or link is as straightforward as possible. If you are looking for specific information or financial products, or if there’s anything we can assist you with, please don’t hesitate to reach out directly via email at help@finder.com. We’d welcome the chance to provide further support and improve your experience.

Thank you again for your feedback, and we hope to serve you better in the future.

Sincerely,
Anndy at Finder

Rated 5 out of 5 stars

I used Finder to find a great credit card

I used Finder to find a great credit card deal and haven't looked back. I got a great signup bonus and points I've used to buy other items. Happy to have my Credit Score looking good too.

December 10, 2023
Unprompted review
Finder Australia logo

Reply from Finder Australia

Hi Red,

Thank you for your fantastic review and five-star rating for Finder! We love hearing from users like you who have had a positive experience with our platform and credit score service. It's wonderful to know that you enjoyed the sign-up bonus and earned credit card points.

We look forward to your next visit to finder.com.au, where you can explore even more valuable deals in the market. See you soon!

Sincerely,
May at Finder

Rated 5 out of 5 stars

Great service

Great service. Easy to be able to see credit score.

November 8, 2024
Unprompted review
Finder Australia logo

Reply from Finder Australia

Hi Tom,

Thank you for your positive review. We’re grateful for your appreciation of our service and for choosing Finder to access your credit score. Staying on top of your credit score is key to maintaining strong financial health, and we’re here to support you every step of the way.

Don't hesitate to reach out if you have any questions.

Sincerely,
Anndy at Finder






Rated 5 out of 5 stars

Easy to use and helpful

November 8, 2024
Unprompted review
Finder Australia logo

Reply from Finder Australia

Hi Chelsea,

Thank you so much for your kind words. We’re delighted to hear that you find our platform user-friendly and helpful. We put a lot of effort into creating a seamless experience, and your feedback truly motivates us.

If you have any questions or need additional support, please feel free to reach out.

Sincerely,
Anndy at Finder

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Rated 5 out of 5 stars

Visibility of everything in one place

Finder is a great site to put all of your options in one place and easy visibility of your own credit to see where any gaps or issues are.

November 8, 2024
Unprompted review
Finder Australia logo

Reply from Finder Australia

Hi Ellyn,

Your five-star rating for Finder made our day - thank you! We’re thrilled to hear that you consider us your go-to source for comparing financial products and tracking your credit score. By having all these resources in one place, we aim to save you time and help you navigate your financial journey with ease.

We hope to see you back at finder.com.au soon!

Warmly,
May at Finder

Rated 5 out of 5 stars

Always provide good deals

Always provide good deals, useful information and makes trading stocks and crypto super easy

November 8, 2024
Unprompted review
Finder Australia logo

Reply from Finder Australia

Hi Bailey,

Thank you so much for your positive review! We’re grateful for your feedback on finding great deals and useful information through Finder—it’s wonderful to know we’re meeting our goals. It’s also inspiring to hear we’ve helped make your experience with stock and crypto trading smoother as these areas can often feel complex.

We hope that you'll continue to find value in using Finder. If you have any questions or concerns, we're always happy to help.

Sincerely,
Anndy at Finder

Rated 5 out of 5 stars

Useful App/ Saves Time

I really appreciate the Finder app’s ability to display my credit score and provide tailored recommendations for financial products like home loans, insurance, and credit cards. It’s incredibly convenient to see which institutions are more likely to approve my applications based on my credit profile. This feature has saved me a significant amount of time by streamlining the research and comparison process, which used to be overwhelming and time-consuming.

November 8, 2024
Unprompted review
Finder Australia logo

Reply from Finder Australia

Hi Paddy,

Thank you so much for the fantastic five-star rating and your kind review of Finder! We are thrilled that users like you are making the most of our credit score service and comparison platform. It's wonderful to hear that you found it helpful in saving time and simplifying your search for the best financial options. Our mission is to provide a platform that is user-friendly, accessible, and truly beneficial to you.

We hope to see you visit finder.com.au again soon.

Sincerely,
May at Finder

Rated 5 out of 5 stars

Gives you updated status of your credit…

Gives you updated status of your credit score and what is awesome is that you can get detailed information for previous loans etc and let's you know how you can improve your score. It's also great that they let you know places that will more likely accept you for a credit card loan etc.

November 7, 2024
Unprompted review
Finder Australia logo

Reply from Finder Australia

Hi Liz,

Thank you so much for your wonderful feedback! We’re delighted to hear that our credit score feature has been valuable for you. Tracking your credit score and report is essential to maintaining financial wellness, and it’s fantastic to know our articles on improving your score have also been helpful.

As a valued Finder member, we want to make your comparison journey easier so if you need assistance in finding the right financial product, or if you have any questions, we are one email/chat away.

Sincerely,
Anndy at Finder

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Rated 5 out of 5 stars

Makes it much easier to find the best…

Makes it much easier to find the best deals!

November 6, 2024
Unprompted review
Finder Australia logo

Reply from Finder Australia

Hi Zac,

We truly appreciate your five-star rating for Finder—it brings us great joy! We're thrilled to hear that you find our comparison platform user-friendly and effective in helping you discover the best deals. Our goal is to ensure that you continue to enjoy an excellent experience while comparing a wide array of products and making informed decisions that save you money.

If you're interested in checking your credit score to better manage your financial health, remember that finder.com.au is just a click away, and it's completely free. Please don't hesitate to reach out if you need any assistance.

Warmly,
May at Finder

Rated 5 out of 5 stars

Savings assistance

I was looking to start saving up some money and since I was new to Australia or even saving money in general, I started look for reviews online and came across finder. Looking through their recommendations and comparing them, I wa able to find the perfect one. I'm using Ubank at the moment and it's perfect for me. Thanks finder!!!

September 30, 2024
Unprompted review
Finder Australia logo

Reply from Finder Australia

Hi Funbi,

Thank you for sharing your awesome comparison experience using Finder. It's truly inspiring to know you found the right bank. We hope that you'll continue using Finder to find great deals and offers that can help you save money.

Our mission is to empower users like you in their comparison journey, and your feedback means so much to us. If you ever have questions or need additional support, please don’t hesitate to reach out.

Sincerely,
Anndy at Finder

Rated 4 out of 5 stars

Very helpful

Handy information on current financial situation and hints to help make it better are very useful. Linking of different accounts could be improved to make this step easier and more user friendly

November 5, 2024
Unprompted review
Finder Australia logo

Reply from Finder Australia

Hi Nicola,

Thank you so much for your fantastic review of Finder! It truly brightened our day. We’re thrilled to hear that you find our comparison tool easy to use and the information valuable.

Our goal is to continually enhance your experience on our platform, helping you make well-informed decisions. We welcome your suggestions and feedback, so please keep them coming!

Sincerely,
May at Finder

Rated 5 out of 5 stars

You can get all in one nicely and easy without worry

I found one of the best websites with a lot of information and offers. You can also compare and get cheaper and best options and find out your credit score to get discounts and so on...

November 5, 2024
Unprompted review
Finder Australia logo

Reply from Finder Australia

Hi Sithy,

Thank you for your thoughtful review and for considering us as a reliable source of information and offers online. It inspires us to know we are making an impact in your comparison journey. We're also pleased to hear that you’re using Finder to monitor your credit score—staying informed is a key step toward strong financial health.

You can always count on us if you need assistance in finding the right financial product or service that fits your needs.

Sincerely,
Anndy at Finder

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Rated 5 out of 5 stars

Free credit score

Free credit score, why not

November 4, 2024
Unprompted review
Finder Australia logo

Reply from Finder Australia

Hi Wojciech,

Thank you for taking the time to leave us a fantastic five-star rating! It's wonderful that you're using Finder to monitor your credit score! This service is completely free and will always remain so. Keeping track of your credit score helps you understand how to manage your financial health more effectively.

Additionally, feel free to visit finder.com.au if you need help finding the best available deals. We offer a wide range of products for you to compare!

All the best,
May at Finder

Rated 5 out of 5 stars

Finder has so much information about…

Finder has so much information about everything you need to know to choose a great deal. From home loans to credit cards or the best internet. So many great deals. Thank you Finder.

November 4, 2024
Unprompted review
Finder Australia logo

Reply from Finder Australia

Hi CustomerKim,

Thank you so much for your uplifting feedback—it truly inspires us! We’re happy to hear that Finder provided you with the information you needed to score great deals on various financial products. After all, who doesn’t love special deals for extra savings?

Feel free to visit Finder anytime and look out for exclusive offers. We're here to help if you have any questions.

Sincerely,
Anndy at Finder

Rated 5 out of 5 stars

Great to find out credit score

Great to find out credit score

November 4, 2024
Unprompted review
Finder Australia logo

Reply from Finder Australia

Hi Nick,

So happy to receive a five-star rating from you -- truly made us smile! We’re pleased to see you monitoring your credit score with our platform. Regularly checking your score each month is an excellent way to keep track of your credit health. This practice not only helps you understand your financial standing better but also empowers you to make informed decisions about whether to apply for new credit products.

If you ever find yourself needing assistance or guidance on your financial journey, feel free to explore finder.com.au—your resource is just a click away! We look forward to seeing you at Finder soon!

Warmly,
May at Finder

Rated 5 out of 5 stars

Very easy to use

Very easy to use, and I've used it multiple times to find a good deal on credit cards, car insurance, and mobile plans

November 4, 2024
Unprompted review
Finder Australia logo

Reply from Finder Australia

Hi Anterey,

Thank you so much for your fantastic feedback! It's inspiring to hear that you find our platform easy to navigate and have used it multiple times to score great deals on credit cards and other financial products. We're happy to help our users save.

We want to give you a positive experience every time you use Finder so if you have any questions or feedback, don't hesitate to contact us.

Sincerely,
Anndy at Finder

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Rated 5 out of 5 stars

Knowing my credit score.

They are very helpful for everything. Helps your Credit Score and it tells you if your Credit Score has changed.

November 3, 2024
Unprompted review
Finder Australia logo

Reply from Finder Australia

Hi Michelle,

Thank you for giving Finder a five-star rating — you truly made our day! We’re thrilled to hear that you find our credit score service helpful. Our goal is to make this service as beneficial as possible, allowing you to monitor your credit score every month. And best of all, it’s completely free!

We love seeing our users gain insights into their credit scores, which helps them understand their financial health and empowers them to make informed decisions before applying for new credit products.

Feel free to visit finder.com.au to explore great financial product deals available in the market.


Sincerely,
May at Finder

Rated 4 out of 5 stars

I got the results I was looking for.

I got the results I was looking for but it’s still not keeping the user in mind. The results are skewed and not in the order they should be. You have to put the users best interest first, and not push product they don’t want.

November 3, 2024
Unprompted review
Finder Australia logo

Reply from Finder Australia

Hi Po,

We greatly appreciate your feedback and review of Finder. Your insights help us understand how we can enhance your experience with our comparison tool. We wholeheartedly agree that prioritizing our customers' best interests is essential, and we truly appreciate your input, which will guide us in improving our content and platform.

We're excited about your next visit to finder.com.au -- we'd be more than happy to help and provide any support you may need—just a click away!

Sincerely,
May at Finder

Rated 4 out of 5 stars

Quick easy helpful

Quick easy simple

November 1, 2024
Unprompted review
Finder Australia logo

Reply from Finder Australia

Hi Simone,

Thank you for your positive review; we truly appreciate it. Our goal is to provide a seamless comparison experience, and we’re delighted to hear that this has been your experience with us.

We are one email/chat away if you need further assistance.

Sincerely,
Anndy at Finder

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