The fact that I can be myself with no judgment and express my feeling is very helpful and liberating. Theres always a coping mechanism offered or a technic to help with areas of concern as well. I alw... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Holistic approach willing to follow the path and support the path the body and mind are on. Open, loving, authentic, real. I met her when I was somewhat embodied, but from working with her can see tha... See more
Company replied
David is fantastic and really listens. He always has a meaningful, constructive gameplan. He has really shown me how to love and respect myself and as an extension how to demonstrate that to others.... See more
Company replied
I’ve been seeing my therapist for almost a year now. The experience has been very positive and the tools I am given are helpful in everyday life. My mental health has improved immensely and the way I’... See more
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Company details
- #17 of 31 best companies in Mental Health Service
Written by the company
Octave is transforming premium mental health care into a standard practice. By connecting patients to a curated network of providers vetted for clinical excellence and therapy plans focused on outcomes, Octave is helping more people find clarity, faster. With in-person and virtual clinics in 23 states and increasing coverage by major insurance companies, our modern therapy model gives patients, providers, and payors agency.
Contact info
625 Market St, FL 15, 94105, San Francisco, United States
- support@findoctave.com
- findoctave.com
4.4
Excellent
105 reviews
Replied to 50% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Life
My therapist is the best. She helps me acknowledge my trauma, and triggers and is helping me to cope and better handle stressful situations. Most importantly she helps me to remember that no matter how much I hurt suicide isn’t the answer. Also there’s nothing wrong with taking it one day at a time.
February 24, 2026
Reply from Octave
Hi Anthony - thank you for sharing your experience. We are incredibly moved to hear about the progress you’re making with your therapist. Navigating trauma and stressful situations takes courage, and we are glad you’ve found the tools and the perspective to take things one day at a time. Thank you for letting us be part of your support system.
Because they deleted my review I’m…
Because they deleted my review I’m writing another one. These scammers charged me after I canceled my service. When I initially made the appointment the website crashed and I NEVER received a confirmation that my booking went through. I continued to get calls from an unknown number but they NEVER left a voicemail saying who the were. Suddenly I got a text saying my appointment is upcoming and it had theoption to cancel. I CANCELED and continued to get calls. They stopped texting however I got charged $100 on my account weeks later for a service that was NEVER PROVIDED. I have screenshots and prof of everything and there is no customer service. I even tried logging to my account to speak with someone and guess what?? They said no account existed so how did I get charged??? Really bad service that takes advantage of people who need help
February 20, 2026
Unprompted review
really good
February 25, 2026
Reply from Octave
Hi Xinmu - It’s great to hear that you have had such a good experience!
Reply from Octave
Hi David - We are so glad you’ve found the support you need here at Octave! We’re grateful to be part of your well-being journey.
Jessica is a caring and great listener
Jessica is a caring and great listener. She makes good suggestions and is supportive.
February 24, 2026
Reply from Octave
Hi Kathy - We’re thrilled to hear how great the experience with your therapist has been. It’s wonderful that you have received such great support and tools in therapy.
Octave sends out surveys to see how your symptoms are doing that you can review with your provider and also evaluations of how you are doing with your provider
My therapist is culturally competent, flexible, and offers a lot of resources.
February 17, 2026
Reply from Octave
Hi Stefanie - We’re so happy to hear that the surveys have been such a valuable resource for you. It’s wonderful to know they’re making a positive impact during your therapy sessions. Thank you for sharing your feedback with us!
Reply from Octave
Hi David - Thank you for your kind words.! It’s great that your experience here has been unmatched!
Reply from Octave
Hi Hsinyi - We’re glad that you’re having a good experience. Thank you for sharing your feedback!
Therapy was extremely accessible with…
Therapy was extremely accessible with qualified people working to help other people
February 1, 2026
Reply from Octave
Hi Laura - We are so glad you’re finding the support you deserve! It’s great to hear that our team has made a positive impact and that the process has been smooth for you.
I’ve been seeing my therapist for about a year
I’ve been seeing my therapist for almost a year now. The experience has been very positive and the tools I am given are helpful in everyday life. My mental health has improved immensely and the way I’m dealing with obstacles is much healthier. I have experienced many setbacks this year including the loss of a parent the loss of a job and the loss of interest in finding joy in life. I have found my therapy to help me find purpose and overcome many things that I was not equipped to deal with prior. I believe everyone could use therapy of some kind to get through life.
February 18, 2026
Reply from Octave
Hi Christopher - We are sorry to hear about the setbacks and loss you’ve experienced this year, yet it’s incredible that you’ve made so much progress despite challenges. It’s powerful to hear you’re using tools to make each day a little better than the last. We truly appreciate you sharing your experience and allowing us to be a part of your therapy journey.
Reply from Octave
Hi Karen - Thank you so much for sharing your experience with us! We are happy to hear that you’ve found a great connection with your therapist and that they truly understand you. We’re glad that you have trusted us to be a part of your therapy journey.
I'm learning a lot from Gilbert
I'm learning a lot from Gilbert, my therapist. He gives me useful feedback and things to work on between sessions.
February 12, 2026
Reply from Octave
Hi David - We’re thrilled to hear that you're finding your work with Gilbert so insightful. At Octave, we strive to pair clinical excellence with practical tools you can use in your daily life, and it’s great to see that balance reflected in your experience. Thank you for sharing this feedback with us!
I love my therapist Stephanie Wjebe
I love my therapist Stephanie Wjebe. She has been helping me so much and I appreciate the therapy and ability to do via.zoom.
February 16, 2026
Reply from Octave
Hi Maria - Thank you so much for sharing such kind words about Stephanie! We’re so glad that the flexibility of meeting via Zoom has made it easier for you to prioritize your mental health and receive the support you deserve.
Reply from Octave
Hi Annora - It’s wonderful to know that you’re feeling so supported and safe with your Octave therapist. Finding the right therapist is so important, and we are happy for you that you’ve found someone great!
Reply from Octave
Hi Ella - There’s nothing quite like finding a phenomenal therapist, and we’re so happy to hear you’ve found that here! Thank you for allowing us to support you on your path to wellness.
I love my therapist
I love my therapist. She is so practical and thoughtful, and often gives me great feedback and food for thought.
The only downside is the billing. It has recently become a bit of a pain. I often don't get notified that I have a bill until after it's due. And it's near impossible to navigate to where they will show you what's paid and what's When due. I first started, they would just charge my card so I didn't have to think about it. Not sure what changed. My card on file is still good.
Aside from that I still think it's a good platform and my therapist is awesome.
February 17, 2026
Reply from Octave
Hi Rebecca - Thank you for your feedback. We’re glad to hear that you find your therapist’s practical and thoughtful approach helpful.
We’re so sorry to hear that there’s been confusion around billing, since we’re always aiming to make billing transparent and clear.We have addressed the cause of the recent autopay discrepancies and are happy to confirm that your account is now processing correctly.
We’ve shared your experience with our team to help make things more intuitive so you can stay focused on your care. Please don't hesitate to reach out to us at support@findoctave.com or by phone at 415-360-3833.
Reply from Octave
Hi Jeanette - Thank you for sharing your feedback. We’re glad to hear you’ve found a therapist that works for you, and we wish you the best in your journey!
David is fantastic and really listens
David is fantastic and really listens. He always has a meaningful, constructive gameplan. He has really shown me how to love and respect myself and as an extension how to demonstrate that to others. I now am empowered to respond and not react and have found an inner calm that I previously feared I had lost.
February 17, 2026
Reply from Octave
Hi Steve - We’re thrilled to hear how much your therapist’s constructive approach has resonated with you. It’s wonderful that you’re feeling empowered with new tools and support you’ve received in therapy. We’re grateful to be part of your wellbeing journey.
I love that my therapist always listens…
I love that my therapist always listens and has ways for me to work through a process.
February 13, 2026
Reply from Octave
Hi Chae - It’s so heartening to hear that you value your time with your therapist and how they have provided a safe environment for you! Thank you for your feedback!
My therapist is wonderful
My therapist is wonderful. I truly appreciate all she has helped me work through and comprehend.
February 17, 2026
Reply from Octave
Hi Sandra - It’s wonderful to know that your therapist has helped you gain deeper comprehension and support as you navigate through your therapy journey. Thank you so much for sharing this with us!
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