This broker has relatively low spread, familiar in app trading and also support metatrader 5, very good and recommended for both beginner/learner and advanced trader. Overall good I have no complaint,... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I'am a new real account user. My first deposit via BRILink was rejected, but the refund was processed clearly and the funds were returned safety. My next deposit was fast, and I've already tested the... See more
Company replied
I have been searching indonesia broker and finally i choose FINEX. I satisfied for the apps, especially for the economic calendar and the spread is small for me. There is a few small issues like sl... See more
Company replied
1. its legal in Indonesia 2. customer support is good 3. some people are annoyed because the withdraws are not as fast as other brokers, but I dont see a real problem because everything is legit
Company replied
Company details
About FINEX
Written by the company
Finex (PT Finex Bisnis Solusi Futures)
Didirikan pada tahun 2012, Finex dikenal sebagai broker yang andal dan tepercaya. Perusahaan ini fokus pada pelayanan pelanggan, edukasi, dan tanggung jawab sosial. Sebagai broker berlisensi dan teregulasi, Finex beroperasi secara legal dan menyediakan layanan broker kelas dunia yang transparan.
Apa yang membuat Finex istimewa?
- Pengalaman trading untuk trader dari semua level. Kondisi kompetitif meliputi deposit minimum hanya $10, spread mengambang mulai dari 0,5 pip, dan komisi tetap $1 per lot.
- Transaksi cepat dan biaya efektif, tanpa biaya tersembunyi.
- Instrumen trading: trader dapat memilih dari 78 aset populer dunia, termasuk forex, logam, energi, indeks, dan saham.
- Aplikasi Finex Trading yang kaya fitur memungkinkan trader mengakses pasar setiap saat dan di mana saja, memberikan pengalaman trading mobile yang mulus.
- Dukungan dan edukasi 24/7. Layanan pelanggan tersedia sepanjang waktu melalui LiveChat, WhatsApp, dan email. Finex juga mendukung trader dengan webinar, tutorial, dan konten edukasi lainnya.
Finex menawarkan pengalaman trading yang aman, efisien, dan teregulasi dengan baik bagi trader Indonesia. Dengan biaya rendah, proses cepat, dukungan edukasi yang kuat, serta rating pelanggan yang konsisten tinggi, Finex adalah pilihan tepat bagi trader pemula maupun berpengalaman yang mencari broker lokal tepercaya.
Buka AkunContact info
4.5
Excellent
841 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from FINEX
Terima kasih feby Kristianto atas ulasannya. Kami senang mengetahui Anda memberikan penilaian positif. Semoga Finex terus memberikan layanan yang nyaman dan profesional. Jika membutuhkan bantuan, silakan hubungi kami melalui live chat atau email ke customer@finex.co.id.
Respon when problem slow
May 8, 2026
Reply from FINEX
Terima kasih Ahmad Yani atas ulasannya. Kami mohon maaf apabila respon saat terjadi kendala terasa lambat. Masukan Anda akan kami teruskan ke tim terkait untuk meningkatkan kecepatan dan kualitas layanan kami ke depannya. Jika membutuhkan bantuan lebih lanjut, silakan hubungi kami melalui live chat atau email customer@finex.co.id.
Good and great
May 8, 2026
Reply from FINEX
Terima kasih Agustinus atas ulasannya. Kami senang mengetahui Anda memberikan penilaian positif. Semoga Finex terus memberikan layanan yang nyaman dan profesional. Jika membutuhkan bantuan, silakan hubungi kami melalui live chat atau email ke customer@finex.co.id.
Reply from FINEX
Thank you Kevin, for your review. We're glad to hear that your first trading experience with Finex was positive and enjoyable. If you have any questions or need assistance, please contact us via live chat or email at customer@finex.co.id.
Nice broker
May 8, 2026
Reply from FINEX
Terima kasih Akmal atas ulasannya. Kami senang mengetahui Anda memberikan penilaian positif. Semoga Finex terus memberikan layanan yang nyaman dan profesional. Jika membutuhkan bantuan, silakan hubungi kami melalui live chat atau email ke customer@finex.co.id.
Nice broker
May 8, 2026
Reply from FINEX
Terima kasih Asep Tian Setiawan atas ulasannya. Kami senang mengetahui Anda memberikan penilaian positif. Semoga Finex terus memberikan layanan yang nyaman dan profesional. Jika membutuhkan bantuan, silakan hubungi kami melalui live chat atau email ke customer@finex.co.id.
Fast respon
May 8, 2026
Reply from FINEX
Terima kasih Eduardus atas ulasannya. Kami senang mengetahui Anda memberikan penilaian positif. Semoga Finex terus memberikan layanan yang nyaman dan profesional. Jika membutuhkan bantuan, silakan hubungi kami melalui live chat atau email ke customer@finex.co.id.
godd boyyyy
May 15, 2026
Reply from FINEX
Terima kasih Nazaruuddin atas ulasannya. Kami senang mengetahui Anda memberikan penilaian positif. Semoga Finex terus memberikan layanan yang nyaman dan profesional. Jika membutuhkan bantuan, silakan hubungi kami melalui live chat atau email ke customer@finex.co.id.
Overall are the best
Overall are the best, service, communication, problem solving, past response to give service excellence.
May 14, 2026
Reply from FINEX
Thank you Hasan Basi Siregar, for your review. We're delighted to hear that you're satisfied with Finex's service, communication, and problem resolution. Your support motivates us to continue providing the best possible service. If you have any questions or feedback, please contact us via live chat or email customer@finex.co.id.
Reply from FINEX
Terima kasih atas ulasannya. Kami senang mengetahui Anda memberikan penilaian positif. Semoga Finex terus memberikan layanan yang nyaman dan profesional. Jika membutuhkan bantuan, silakan hubungi kami melalui live chat atau email ke customer@finex.co.id.
If I could go to zero I would
If I could go to zero I would. This organisation seems to be playing hard and fast with its planners and their clients. Its failure to work with BT has resulted in our planner being blocked and us being made to feel guilty that we (planner and customer) are the problem, not them. Based on this experience and the failure to communicate, I cannot recommend Finex Wealth.
May 12, 2026
Unprompted review
Reply from FINEX
Dear Aled,
Thank you for taking the time to leave a review.
However, we believe this review may have been posted on the wrong company profile. PT Finex Bisnis Solusi Futures is an Indonesia-based, BAPPEBTI-licensed brokerage that provides services exclusively to clients in Indonesia. We do not operate a wealth management business and are not affiliated with "Finex Wealth" or the Australian financial services provider referenced in your review.
Based on the details you mentioned, including references to your financial planner and BT, it appears your feedback is intended for a different company.
If this review was posted by mistake, we kindly ask you to update or remove it so it appears on the correct company's profile.
Thank you for your understanding.
Reply from FINEX
Terima kasih Juple Trader atas ulasannya. Kami senang mengetahui Anda memberikan penilaian positif. Semoga Finex terus memberikan layanan yang nyaman dan profesional. Jika membutuhkan bantuan, silakan hubungi kami melalui live chat atau email ke customer@finex.co.id.
I am so happy
May 12, 2026
Reply from FINEX
Terima kasih Syahruni Budianto atas ulasannya. Kami senang mengetahui Anda memberikan penilaian positif. Semoga Finex terus memberikan layanan yang nyaman dan profesional. Jika membutuhkan bantuan, silakan hubungi kami melalui live chat atau email ke customer@finex.co.id.
Reply from FINEX
Terima kasih Daniel atas ulasannya. Kami senang mengetahui Anda memberikan penilaian positif. Semoga Finex terus memberikan layanan yang nyaman dan profesional. Jika membutuhkan bantuan, silakan hubungi kami melalui live chat atau email ke customer@finex.co.id.
Reply from FINEX
Terima kasih Zaenal Abidin atas ulasannya. Kami mohon maaf atas ketidaknyamanan yang Anda alami terkait proses deposit yang memakan waktu lama. Jika Anda berkenan, silakan hubungi tim kami melalui live chat agar kami dapat membantu mengecek dan menindaklanjuti kendala yang Anda alami.
Reply from FINEX
Terima kasih Khoirul Huda atas ulasannya. Kami senang mengetahui Anda memberikan penilaian positif. Semoga Finex terus memberikan layanan yang nyaman dan profesional. Jika membutuhkan bantuan, silakan hubungi kami melalui live chat atau email ke customer@finex.co.id.
This is application is good and trusted
May 8, 2026
Reply from FINEX
Terima kasih Umar Fatokto atas ulasannya. Kami senang mengetahui Anda memberikan penilaian positif. Semoga Finex terus memberikan layanan yang nyaman dan profesional. Jika membutuhkan bantuan, silakan hubungi kami melalui live chat atau email ke customer@finex.co.id.
Reply from FINEX
Thank you, Nur Fauziah, for your review. We apologize for the inconvenience caused by the slow withdrawal process and maintenance. We will forward your feedback to the relevant team for evaluation and future service improvements. If you need further assistance, please contact us via live chat or email at customer@finex.co.id.
Very good ...
May 9, 2026
Reply from FINEX
Terima kasih Deonz atas ulasannya. Kami senang mengetahui Anda memberikan penilaian positif. Semoga Finex terus memberikan layanan yang nyaman dan profesional. Jika membutuhkan bantuan, silakan hubungi kami melalui live chat atau email ke customer@finex.co.id.
Reply from FINEX
Terima kasih Nainunis atas ulasannya. Kami senang mengetahui Anda memberikan penilaian positif. Semoga Finex terus memberikan layanan yang nyaman dan profesional. Jika membutuhkan bantuan, silakan hubungi kami melalui live chat atau email ke customer@finex.co.id.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.