This broker has relatively low spread, familiar in app trading and also support metatrader 5, very good and recommended for both beginner/learner and advanced trader. Overall good I have no complaint,... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I'am a new real account user. My first deposit via BRILink was rejected, but the refund was processed clearly and the funds were returned safety. My next deposit was fast, and I've already tested the... See more
Company replied
I have been searching indonesia broker and finally i choose FINEX. I satisfied for the apps, especially for the economic calendar and the spread is small for me. There is a few small issues like sl... See more
Company replied
1. its legal in Indonesia 2. customer support is good 3. some people are annoyed because the withdraws are not as fast as other brokers, but I dont see a real problem because everything is legit
Company replied
Company details
About FINEX
Written by the company
Finex (PT Finex Bisnis Solusi Futures)
Didirikan pada tahun 2012, Finex dikenal sebagai pialang yang andal dan terpercaya. Finex fokus pada pelayanan pelanggan dan edukasi. Sebagai pialang berlisensi dan teregulasi, Finex beroperasi secara legal dan menyediakan layanan kelas dunia yang transparan.
Apa yang membuat Finex istimewa?
- Pengalaman trading untuk trader dari semua level. Kondisi kompetitif meliputi deposit minimum hanya $10, spread mengambang mulai dari 0,5 pip, dan komisi tetap $1 per lot.
- Transaksi cepat dan biaya efektif, tanpa biaya tersembunyi.
- Instrumen trading: trader dapat memilih dari 78 aset populer dunia, termasuk forex, logam, energi, dan CFD indeks dan saham.
- Aplikasi Finex Trading yang kaya fitur memungkinkan trader mengakses pasar setiap saat dan di mana saja, memberikan pengalaman trading mobile yang mulus.
- Dukungan dan edukasi 24/7. Layanan pelanggan tersedia sepanjang waktu melalui LiveChat, WhatsApp, dan email. Finex juga mendukung trader dengan webinar, tutorial, dan konten edukasi lainnya.
Finex menawarkan pengalaman trading yang aman, efisien, dan teregulasi dengan baik bagi trader Indonesia. Dengan biaya rendah, proses cepat, dukungan edukasi yang kuat, serta rating pelanggan yang konsisten tinggi, Finex adalah pilihan tepat bagi trader pemula maupun berpengalaman yang mencari pialang terpercaya. Transaksi Derivatif adalah Transaksi High Risk High Return. PT Finex Bisnis Solusi Futures Berizin dan Diawasi oleh Bappebti, OJK, dan BI.
Buka AkunContact info
SoHo Pancoran Tower Splendor Lt. 30 Unit 3005 Jl. Letjen MT Haryono Kav. 2-3 Kota Administrasi Jakarta Selatan DKI, 12810, Jakarta, Indonesia
- +62 21-50101569
- customer@finex.co.id
- finex.co.id
4.5
Excellent
842 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from FINEX
Thank you for your trust! We truly appreciate it! Don't hesitate to contact us if you need guidance or want to share your ideas!
Oke the best
March 23, 2026
Reply from FINEX
Terima kasih atas kepercayaan Anda! Kami sangat menghargainya dan akan terus meningkatkan layanan kami untuk Anda.
Fast and easy deposit and withdrawal!
March 22, 2026
Reply from FINEX
Thank you very much for your feedback; we truly appreciate it. If you would like to suggest features or improvements to the app, please email us at customer@finex.co.id.
Withdraw anytime
Withdraw anytime, actualy update usd rate. But Deposit some time too slow
March 15, 2026
Reply from FINEX
Thank you for your trust! We truly appreciate it and will continue to improve our services for you.
Reply from FINEX
Thank you! We're glad you like our app. Please feel free to contact us if you need guidance or want to share your ideas!
Deposits and withdrawals are smooth and…
Deposits and withdrawals are smooth and hassle-free. Fully licensed by BAPPEBTI Indonesia.
March 21, 2026
Reply from FINEX
Withdrawals usually take 20 minutes to 2 hours. However, this timeframe may vary depending on the business hours of your chosen bank. If you still haven't received your funds, please contact us via live chat or email. Please include information such as your email address and real account ID number. Our license from Bappebti.
Reply from FINEX
Thank you for your trust! We truly appreciate it and will continue to improve our service for you.
Reply from FINEX
Terima kasih banyak umpan baliknya, kami sangat meghargainya. Jika Anda ingin menyarankan fitur atau peningkatan pada aplikasi, silakan email kami ke customer@finex.co.id.
Reply from FINEX
Thank you for choosing Finex! We're thrilled to hear that you're enjoying our service. We truly appreciate it and will continue to improve our services for you.
Nice broker
March 18, 2026
Reply from FINEX
Thank you for your trust! We truly appreciate it! Don't hesitate to contact us if you need guidance or want to share your ideas!
Reply from FINEX
Thank you for your trust! We truly appreciate it! Don't hesitate to contact us if you need guidance or want to share your ideas!
Bad transaction
March 17, 2026
Reply from FINEX
Sayangnya, kami tidak dapat memahami arti dari komentar Anda. Namun bisakah Anda jelaskan mengapa Anda memberi rating aplikasi dengan 1 bintang? Jika Anda mengalami masalah, kami akan dengan senang hati membantu Anda dengan menghubungi kami melalui customer@finex.co.id.
I’ve just been scammed by these or…
I’ve just been scammed by these or someone pretending to be them and I reported it to my bank straight away and got my money back
March 16, 2026
Unprompted review
Reply from FINEX
Unfortunately, you didn't provide any details about the scam you're referring to, so we can't investigate further. We advise you to be more cautious and careful about any irresponsible offers or information from parties claiming to be Finex. If you have any questions, please contact us via Live Chat or email customer@finex.co.id.
The deposit and withdrawal systems need further improvement.
Withdrawals are not processed immediately and require a waiting time.
March 16, 2026
Reply from FINEX
We appreciate your feedback. Your input motivates us to continue improving. Thank you for your feedback, and we will take this into consideration to improve in the future.
All good including trading deposit and…
All good including trading deposit and withrwal. But mus improve the app interface to easier manage and monitor tradingtrading
March 7, 2026
Reply from FINEX
We appreciate your feedback. Your input motivates us to continue improving. Thank you for your feedback, and we will take this into consideration to improve further. We love improving every day for our customers.
I thought when I withdrawal my money…
I thought when I withdrawal my money had gone wrong to other account, I felt sceptis but when I got up in the morning it was there, went thru into my real bank account. Thanks god, I feel better now. I convince this app is running and wellmanage. And will bring many investors in the near future.
March 14, 2026
Reply from FINEX
Thank you for your review. We want to inform you that your funds were not lost. When you make a deposit or withdrawal, transactions usually require additional verification or further checks to ensure the security of customer funds and that they are not sent to/from an incorrect bank account. If you have any issues, please contact us via Live Chat or email customer@finex.co.id.
Seakan ada sesuatu diluar akal…
Seakan ada sesuatu diluar akal terjadi.hampir stop out tetapi berbalik arah candlenya dan akhirnya membuat loss yg 1000 usd tinggal 11 ......thanks GOD and FINEX that is happening to me yesterday night
March 14, 2026
Reply from FINEX
We do not manipulate prices, and we partner with multiple liquidity providers to ensure fair market pricing. Thank you for sharing your positive experience at Finex with us and let's achieve success together.
Very good broker
March 7, 2026
Reply from FINEX
Thank you for your feedback. We greatly appreciate it and will continue to improve our services for you.
Overall good and easy
Overall good and easy. In my opinion accuracy on click buy / sell need to upgrade
March 10, 2026
Reply from FINEX
Terima kasih banyak untuk ulasannya! Kami sangat menghargai upan balik Anda. Jika Anda ingin menyarankan fitur atau peningkatan pada aplikasi, silakan email kami ke customer@finex.co.id.
fast transaction
March 13, 2026
Reply from FINEX
Thank you for your trust! We truly appreciate it! Don't hesitate to contact us if you need guidance or want to share your ideas!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.