Fingerprintpads Reviews 

69
TrustScore 3.5 out of 5

3.3

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Rated 2 out of 5 stars

the fingerprint pads inside around the edges there is a rubber seal or adhesive that has deteriorated and has turned to a semi-sludge and gets on everything that it touches and won't wipe off your fin... See more

Rated 5 out of 5 stars

I love dealing with FingerPrintPads.com! I have done so in the past as a "guest" and always had great service but finally opened an account and wasn't disappointed there either. But make no mistake,... See more

Rated 1 out of 5 stars

They tried to charge me the double of the purchase amount, but the bank rejected the transaction. I have the bank records to prove it. The company accepts biiling address outside USA, but cannot proce... See more

Company replied

Rated 5 out of 5 stars

The ridge builder completely saved me! I have weak fingerprints and needed a background check for a visa. No matter what I did the fingerprints were determined to be of not good enough quality.... See more

Company details

  1. Association or Organization

Information provided by various external sources

FINGERPRINTING KITS, FINGERPRINT PADS, LIVE SCAN ENHANCEMENT PADS, EVIDENCE COLLECTION / IDENTIFICATION PRODUCTS, FINGERPRINT INKS, FINGERPRINT INK STRIPS, FINGERPRINT POWDERS, BRUSHES, ROLLERS, CSI PRODUCTS, FUMING CHAMBERS, FUMING PRODUCTS


Contact info

3.3

Average

TrustScore 3.5 out of 5

69 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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3.3

All reviews

(69)

1 review in the last 12 months

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Rated 1 out of 5 stars

Ethical???

I made my initial purchase on a personal credit card prior to my company doing business with this firm so as to determine how well they serviced their customers. My card was charged immediately which I expected. The surprise came when the individual filling my order ran up unauthorized charges to my account which the credit card company identified immediately. Apparently it was obvious who the culprit was but no explanation or apology followed. Good luck!!!

August 23, 2018
Unprompted review
Fingerprintpads logo

Reply from Fingerprintpads

Ron,
I am sorry you had fraudulent activity on your credit card and I am also sorry that this is the first you have heard from someone at The Hitt Companies regarding your complaint about possible fraud. As someone who has personally dealt with this issue in the past, I feel terrible for you. Rest assured, I am confident that no one from my company charged your card for personal reasons. You are the first that I've heard this from and we have been in business since 1987. Since your purchase we have made some changes to our websites and system. Credit card numbers are no longer stored in our system for more than one week. Card numbers are deleted ensuring that card information cannot be stolen from us by hacking into our system. Hopefully, if we are given another chance we will make you a very happy customer.
Regards,

Harold Hitt

Rated 5 out of 5 stars

Good product

Good product. Fast shipping.

August 23, 2018
Unprompted review
Fingerprintpads logo

Reply from Fingerprintpads

Thank you!
Harold Hitt

Rated 1 out of 5 stars

Site is not user friendly... when place order

Site looks pretty dinosaur. Not friendly when I used the phone to order. Took me long time to find what I need.

August 22, 2018
Unprompted review
Fingerprintpads logo

Reply from Fingerprintpads

John,
I am sorry your experience was less than great. You can use one of our more user friendly sites here at www.IDtechnologies.com or www.HittMarking.com. If you call in, please ask for Steve ext. 109 or Lili ext. 110. If given the chance we look forward to making your next experience nothing less than awesome.
Thanks and regards,
Harold Hitt

Rated 5 out of 5 stars

Great Products

Great Products. Always high quality

August 22, 2018
Unprompted review
Fingerprintpads logo

Reply from Fingerprintpads

Thank you Andres!
Harold Hitt

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