Fingo by Automotive Lease Packaging Reviews 

1,560
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 261 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional professionalism, helpfulness, and caring approach, making interactions pleasant and productive. Many highlight the outstanding customer service, noting that team members are knowledgeable, patient, and dedicated to achieving the best outcomes. The overall service is frequently described as excellent, with people appreciating the streamlined, easy, and hassle-free process for various transactions. Reviewers consistently highlight the efficiency of the process, noting quick turnaround times and smooth execution, often completed within days. Communication is also frequently praised, with team members being highly responsive, providing clear explanations, and keeping customers well-informed throughout the entire journey.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness,... See more

Service

Reviewers mention positive feedback about service, consistently praising its efficiency, professionalism, and... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and responsiveness of... See more

User experience

Consumers find the user experience to be overwhelmingly positive, describing it as smooth, easy, and... See more

Response time

Customers had positive experiences with response times, consistently highlighting the speed and efficiency of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Recently purchased an Isuzu MU-X through a novated lease with Fingo. The whole process was great. Dan Hudson was extremely patient with my continual questions & he also suggested alternative areas... See more

Rated 5 out of 5 stars

I had the best experience when recently engaging Fingo to complete my vehicle lease. Rob and Dina were my customer reps and both could not have been more helpful. From car searches, to arranging test... See more

Company replied

Rated 5 out of 5 stars

I’m on my second NL with Fingo, working with Julie, who is fantastic to deal with. Dina has also stepped in a few times when Julie was unavailable, and she has been equally helpful. Fingo’s pro... See more

Company replied

Rated 5 out of 5 stars

Absolutely great experience partnering with Fingo on securing my brand new Mazda via novated lease. Shout out to Dan H. and Alistair R, for covering the process through and through with me, from quota... See more

Company replied


Company details

  1. Car Finance and Loan Company
  2. Car Dealer
  3. Finance Broker
  4. Leasing Service
  5. Used Car Dealer

About Fingo by Automotive Lease Packaging

Written by the company

fingo


fingo

At Fingo , we provides a wide range of innovative and competitive finance solutions tailored exclusively to your situation.

Our finance team have a wealth of industry knowledge and provide a level of service unparalleled in the industry.

Click on the links below or call us on 1300 134 646 now and experience our class leading services.


Novated Lease
Personal Finance
Business Finance
Car Broker
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Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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5.0

All reviews

(1,560)

254 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Experience

Recently used Fingo to organise a novated lease on an electric vehicle. Julia and the team were fantastic to deal with. Working with the dealers to ensure I was getting a good deal. They made everything simple and kept me up to date during the entire process

October 17, 2025
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Thank you so much Michael, for your review! We hope that you love the new car!

Rated 5 out of 5 stars

My First Novated Lease Car

Overall, a very good experience with Kirill and his team - Dan, Dina, Gehan and others. Everyone was very supportive. Had lots of chat with Dan throughout the journey and finally ended up with my first novated lease car, strongly recommend fingo.

September 11, 2025
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Thank you so much for such a wonderful review! We are so glad that you had such a good experience!

Rated 5 out of 5 stars

Great service from start to finish made…

Great service from start to finish made this a breeze. On top of this the vehicle I wanted all wrapped up in a great package.

Cannot recommend highly enough

October 22, 2025
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Hi Geoff, Thank you so much for your review. We are so happy that you found the experience to be such a breeze!

Rated 5 out of 5 stars

Excellent leasing experience

I recently leased my new Isuzu MU-X through Fingo, and the entire process was seamless and professional. From the initial inquiry to finalising the paperwork, the team was responsive, transparent, and incredibly helpful.
They took the time to explain all the options clearly and made sure everything was handled efficiently.
I felt supported every step of the way. The service I was provided far exceeded any and all expectations.
This is my second lease with Fingo and am a very very happy customer.
For anyone considering leasing a vehicle, I highly recommend contacting Daniel Hudson at Fingo!

October 17, 2025
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Thank you so much Renee, for such a wonderful review! We are so happy that you received such a seamless and professional experience.

Rated 5 out of 5 stars

Thank you Jerome!

Thank you Jerome and Fingo for an amazing experience! This was our first time doing a novated leased and you took the time to help and answer any questions we had. The whole process was quick and smooth and from enquiry to approval and receiving the car was just over a week. Thank you again!

October 15, 2025
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Thank you so much for such a lovely review! We are so glad that the team could assist in providing such an amazing experience.

Rated 5 out of 5 stars

Frazer and Alastair were both a…

Frazer and Alastair were both a pleasure to deal with, offering varied options for a car finiance package to clearly highlight the differences and which option best suited my needs. From ideas to finalising the deal, it was an easy process and glad I have used Fingo yet again.

October 2, 2025
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Thank you so much for your review Craig!

Rated 5 out of 5 stars

Excerlent service

Proactive communication. Patient explanation. Swift Action.

September 8, 2025
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Thank you so much for your review! We hope that you enjoy your new vehicle!

Rated 5 out of 5 stars

Veronica was extremely professional

The consultant was extremely professional I was kept up to date each step of the way no question was too small The consultant was clear and concise she really knew her stuff emails and phone calls were received in excellent timing I was made to feel valuable and part of the process

October 7, 2025
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Reply from Fingo by Automotive Lease Packaging

Hi Caroline, Thank you so much for such a wonderful review! We are so happy that you found the service to be so professional.

Rated 5 out of 5 stars

Daniel was great

Daniel was great. He helped find a better deal. He was very helpful from the beginning until the end

October 1, 2025
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Thank you so much Marcelo! We hope that you enjoy your new car.

Rated 5 out of 5 stars

My company has used Fingo for several years

My company has used Fingo for several years. We have completed approx. 12-14 different novated leases across several team members. Personally I am onto my 3rd novated lease. Gehan in particular has been a fantastic Account Manager, very attentive and proactive. The back office support team have also been great to deal with. This time round I have utilised their car brokering service which has resulted in buying the exact car I wanted with no hassle and a great price. Highly recommend

October 3, 2025
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Hi Scott, Thank you for being such a loyal customer! We hope that you love the new car!

Rated 5 out of 5 stars

Fingo were really helpful

Fingo were really helpful with sorting my novated lease. Veronica explained any questions I had and was quick to complete all the steps along the way.

October 6, 2025
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Reply from Fingo by Automotive Lease Packaging

Thank you so much for such a lovely review!

Rated 5 out of 5 stars

July was very helpful

July was very helpful, responsive and communicative. It's been a real pleasure to come on board knowing that she actually cares and attentive to my personal circumstances

August 20, 2025
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Thank you so much for your review! We are so glad that you received such helpful and responsive communication.

Rated 5 out of 5 stars

This is my second novated lease with…

This is my second novated lease with Fingo and they just make it so easy. Paris, Alistair, Kirril, Chris and anyone else I've dealt with have been friendly and helpful.

October 2, 2025
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Thank you so much for your review! We hope that you love your new car!

Rated 5 out of 5 stars

Kept well informed

Kept well informed, polite staff

October 2, 2025
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Reply from Fingo by Automotive Lease Packaging

Hi Rodney, Thank you so much for your review!

Rated 5 out of 5 stars

Fingo by Automotive Lease

I recently leased a Tesla through Fingo by Automotive Lease Packaging, and the experience exceeded my expectations.

Outstanding Support: A special mention to Dina Jarjis and Rob Carlino who both went above and beyond to make the entire process smooth. Dina was incredibly patient, answering all of my questions and ensuring I fully understood the novated lease details. Rob provided clear guidance on the financial side and worked hard to secure competitive terms that suited my situation.

Efficiency & Transparency: The paperwork and approvals were handled quickly and professionally. I was kept informed every step of the way, which made the process stress-free.

Exciting Delivery: Driving away in my new Tesla was a fantastic moment, and I truly appreciate the dedication from both Dina and Rob in making it happen.

Overall, Fingo by Automotive Lease Packaging made leasing my Tesla a seamless and rewarding experience. Thanks to Dina and Rob, I wouldn’t hesitate to recommend Fingo to anyone considering a novated lease, especially for an EV.

September 30, 2025
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Hi John, Thank you so much for such a wonderful and in-depth review! We are so happy that this was such a rewarding experience for you.

Rated 5 out of 5 stars

Great Service

Julie Ojeda and her team were fantastic. Quick to respond to any queries, and Julie herself was a pleasure to work with.

September 22, 2025
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Reply from Fingo by Automotive Lease Packaging

Thank you for your review Daniel! We hope that you enjoy your new car!

Rated 5 out of 5 stars

Novated Lease - a new concept to me

Being new to Australia, purchasing a vehicle via a novated lease was something I'd never seen or heard of. Jerome took me through the process, explained the options and benefits, and answered any questions I had clearly. He was only ever a phone message or email away and responded outside of hours which meant I had answers when I needed them. Highly recommend Fingo and Jerome

September 30, 2025
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Hi Steve, Thank you so much for such a wonderful review! We are so glad that you had such a great experience with Jerome.

Rated 5 out of 5 stars

Professional, friendly, efficient

Everyone involved was friendly and professional and made it easy for me to get things done. From the first enquiry to getting the car was very quick despite delays on my end. I would recommend Fingo to everyone.

September 29, 2025
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Reply from Fingo by Automotive Lease Packaging

Thank you so much Rebecca! We hope that you love the new car!

Rated 5 out of 5 stars

Julie, you are the best!

From the first phone call with Julie, this whole experience was easy. I felt listened to, all my questions were answered in such detail, over text and Teams calls - so easy to communicate. When it came to buying the car, Julie took control of the dealership and made sure we go the best deal we could.

September 30, 2025
Unprompted review
Fingo by Automotive Lease Packaging logo

Reply from Fingo by Automotive Lease Packaging

Hi Jessica, Thank you so much for such a wonderful review! We are so happy that you had such an easy and communicative experience.

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