Fingo by Automotive Lease Packaging Reviews 

1,557
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 265 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and caring approach, making interactions pleasant and productive. The service provided is frequently highlighted as excellent, with many people appreciating the streamlined process and the genuine care for achieving the best outcome. Reviewers are particularly impressed with the quick response times and the smooth user experience, noting that everything was handled efficiently and with clarity. Many customers found the entire process, from car searches to paperwork, to be hassle-free and straightforward, with staff going the extra mile to assist. The company's ability to explain complex details clearly and patiently, even for first-time users, was highly valued, ensuring a stress-free experience.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, responsiveness, and... See more

Service

Users describe positive interactions with service, highlighting the seamless and efficient process from quote... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the responsiveness and... See more

User experience

Consumers find the user experience to be overwhelmingly positive, describing the process as seamless, smooth,... See more

Response time

Customers had positive experiences with response times, consistently highlighting the speed and efficiency of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had the best experience when recently engaging Fingo to complete my vehicle lease. Rob and Dina were my customer reps and both could not have been more helpful. From car searches, to arranging test... See more

Company replied

Rated 5 out of 5 stars

I’m on my second NL with Fingo, working with Julie, who is fantastic to deal with. Dina has also stepped in a few times when Julie was unavailable, and she has been equally helpful. Fingo’s pro... See more

Company replied

Rated 5 out of 5 stars

Absolutely great experience partnering with Fingo on securing my brand new Mazda via novated lease. Shout out to Dan H. and Alistair R, for covering the process through and through with me, from quota... See more

Company replied

Rated 5 out of 5 stars

Julie at Fingo was outstanding. She didn’t try to upsell me or push the most expensive option. Instead, she worked with me to find the right vehicle for my situation. We went through multiple s... See more

Company replied


Company details

  1. Car Finance and Loan Company
  2. Car Dealer
  3. Finance Broker
  4. Leasing Service
  5. Used Car Dealer

About Fingo by Automotive Lease Packaging

Written by the company

fingo


fingo

At Fingo , we provides a wide range of innovative and competitive finance solutions tailored exclusively to your situation.

Our finance team have a wealth of industry knowledge and provide a level of service unparalleled in the industry.

Click on the links below or call us on 1300 134 646 now and experience our class leading services.


Novated Lease
Personal Finance
Business Finance
Car Broker
Get Pre-Approved

Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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5.0

All reviews

(1,557)

251 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The staff are great at what they do…

The staff are great at what they do extremely professional and well knowledgeable could not be happier with this

March 12, 2026
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Reply from Fingo by Automotive Lease Packaging

Hi Gregory, Thank you so much for your review. Thank you for being a loyal Fingo customer.

Rated 5 out of 5 stars

Super helpful

Dan was super helpful with the complete process. Always keep me up to date with everything that was happening and made the process very easy.

March 13, 2026
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Reply from Fingo by Automotive Lease Packaging

Hi Darren, we hope that you love the new car! Thank you for your review.

Rated 5 out of 5 stars

New car in 1 month

Fingo was one of the companies my employer used for Novated Leases, after reaching out to both companies, Fingo was the one that responded the fastest and ultimately won my business. It all started with investigating a novated lease online, then Adam phoned me and in approximately 1 month later, I drove out of the dealership with a new car. Adam was very helpful with providing me with quotes, responding to messages, and ultimately organising the novated lease application. Any question or query was no trouble, Adam was friendly and informative and I recommend both Adam and Fingo to anyone looking for a novated lease.

March 14, 2026
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Sounds like a wonderful experience! Thank you so much for your review!

Rated 5 out of 5 stars

2nd Vehicle Lease with the team

2nd Vehicle Lease with the team - continuously demonstrate, speed, efficiency in processing and overall timely communication - my experiences anyway to date. Well done.

March 17, 2026
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Reply from Fingo by Automotive Lease Packaging

Thank you so much Dwight! Enjoy the new car!

Rated 5 out of 5 stars

Smooth experience…

Adam was great from the first conversation, and everything went pretty smoothly as I'd already sourced a car

February 18, 2026
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Hi Lesley, Thank you so much for such a lovely review!

Rated 5 out of 5 stars

Fingo was recommended to me by a family…

Fingo was recommended to me by a family member. I called them and got through to someone straight away.
Nick and his team were very helpful and guided me through the entire process.
I’m happy with Fingo and happy to recommend them.
Claes NSW

March 2, 2026
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Hi Claes, We are so happy that you have had such a helpful experience. We hope that you enjoy your new car.

Rated 5 out of 5 stars

Raja and Alistair were awesome to deal…

Raja and Alistair were awesome to deal with during the whole process of getting a novated lease. Extremely helpful and always took the time to explain everything. They made the process as quick and easy as possible and we got a new car within a week.

March 13, 2026
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Hi Thomas, Thank you so much for your review! We hope that you enjoy your new car.

Rated 5 out of 5 stars

Great experience

Great experience, very quick turnaround from first contact with Gehan to driving brand new car. Highly recommend.

February 24, 2026
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Thank you so much for your review! We are so happy that Gehan was able to provide such a quick turnaround.

Rated 5 out of 5 stars

Julie from Fingo was amazing from start…

Julie from Fingo was amazing from start to finish. Terrific honest advice, very generous with her time. Prompt responses, efficient and a joy to deal with. I have recommended her & Fingo to a number of colleagues considering EVs and car leases.

March 4, 2026
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Hi Alex, what a wonderful review! Thank you so much for sharing your experience. We hope that you enjoy your new car.

Rated 5 out of 5 stars

Great service for self-employed lease

Highly recommend using Fingo for novated leasing, especially for self-employed. Working with Wes was extremely easy, he was communicative, clear, and willing to go beyond to provide a good service. 5 stars.

March 7, 2026
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Hi Patrick, Thank you so much for your review. We are so happy that you found the process so easy and communicative.

Rated 5 out of 5 stars

FINGO IS THE BEST

We use Fingo for all our vehicles great service. And efficient.

March 12, 2026
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Thank you so much for your review!

Rated 5 out of 5 stars

Professional, flexible and great attention to detail

This is my third lease with Fingo and they have been amazing all along. Julie has been great to work with, going above and beyond expectation.

March 11, 2026
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Reply from Fingo by Automotive Lease Packaging

Hi Dinesh, Thank you so much for such a lovely review!

Rated 5 out of 5 stars

Great experience

Raja was an awesome consultant from the start. Great information and tips, as well as going the extra mile to get all the paperwork done.
The buyer and finance teams were also amazing, pushing through all the paperwork as quickly as possible.
I was kept up to date at all times.
Highly rate the service from the FinGo team so far.

March 9, 2026
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Reply from Fingo by Automotive Lease Packaging

Enjoy the new car Barbara! Thank you so much for your review.

Rated 5 out of 5 stars

Very easy process and the team at Fingo…

Very easy process and the team at Fingo are great. Julie in particular is a star.

March 2, 2026
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Reply from Fingo by Automotive Lease Packaging

Hello Josh, Thank you so much for your review! We hope that you enjoy your new car.

Rated 5 out of 5 stars

Having just recently purchase a vehicle…

Having just recently purchase a vehicle through Fingo I would like to say what a great company and friendly helpful team to deal with. They made the whole process of purchasing a vehicle and financing so seamless and pleasant with no stress as they explained everything clearly to me. I would highly recommend my friends and family in future dealings with you should they need to purchase a vehicle!!! Great job Chris Ghean Dina!!! 🙂👍🏻

March 2, 2026
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Hi Colin, what a wonderful review. Thank you so much!

Rated 5 out of 5 stars

Veronica at Fingo helped me all the way…

Veronica at Fingo helped me all the way from information gathering to contract execution. Prompt availability and professional service. As well as responding very quickly to car dealer related timelines. Thank you.

February 25, 2026
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Reply from Fingo by Automotive Lease Packaging

Hi Andrew, Thank you for your review. We are so happy that you received such a professional service.

Rated 5 out of 5 stars

Fingo made the process less stressful

Veronica from the Fingo team made the process of sourcing my new car easy by handling all the paperwork, and dealing with the dealer.
Veronica also explained the expectations in layman's terms so I understand as it was my first novated lease.
Really happy with the Fingo quality of service.
Highly recommend their services!

March 6, 2026
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Reply from Fingo by Automotive Lease Packaging

What a wonderful review! We are so glad that you had such a great experience with the Fingo Team.

Rated 5 out of 5 stars

Good communication

Good communication

March 4, 2026
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Reply from Fingo by Automotive Lease Packaging

Hi Rex, Thank you so much for your review! We hope that you enjoy your new car.

Rated 5 out of 5 stars

Great communication

Great communication, fast responses. All organised within a couple of days. Thanks!

February 26, 2026
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Reply from Fingo by Automotive Lease Packaging

Hi Eugene, Thank you so much for your review! We are so glad that you received such great communication.

Rated 5 out of 5 stars

Simple process

I used Fingo via a partnership with my employer. The process was very simple. Communication was excellent with responses usually within 1-2 hours. Nothing seemed too difficult.

February 25, 2026
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Thank you so much Stephen for your review. We are so happy that you found the process so simple!

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