I had the best experience when recently engaging Fingo to complete my vehicle lease. Rob and Dina were my customer reps and both could not have been more helpful. From car searches, to arranging test... See more
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Review summary
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I’m on my second NL with Fingo, working with Julie, who is fantastic to deal with. Dina has also stepped in a few times when Julie was unavailable, and she has been equally helpful. Fingo’s pro... See more
Company replied
Absolutely great experience partnering with Fingo on securing my brand new Mazda via novated lease. Shout out to Dan H. and Alistair R, for covering the process through and through with me, from quota... See more
Company replied
Julie at Fingo was outstanding. She didn’t try to upsell me or push the most expensive option. Instead, she worked with me to find the right vehicle for my situation. We went through multiple s... See more
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Company details
About Fingo by Automotive Lease Packaging
Written by the company
At Fingo , we provides a wide range of innovative and competitive finance solutions tailored exclusively to your situation.
Our finance team have a wealth of industry knowledge and provide a level of service unparalleled in the industry.
Click on the links below or call us on 1300 134 646 now and experience our class leading services.
Novated Lease
Personal Finance
Business Finance
Car Broker
Get Pre-Approved
Contact info
10-14 Cochranes Road, 3189, Moorabbin, Australia
- 1300 134 646
- info@fingo.com.au
- fingo.com.au
5.0
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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fantastic service quality
fantastic service quality - Veronica was extremely proactive and helpful. The whole process was organised within a fortnight and the car was purchased and settled. Highly recommend.
April 30, 2026
Reply from Fingo by Automotive Lease Packaging
Hi Nic, thank you for the feedback. We are pleased to hear that you experienced fantastic service quality and that Veronica was so proactive and helpful throughout.
Organising the purchase and settlement of a vehicle within a fortnight is a great result, and we aim to make the novated lease process as efficient as possible for all our clients. We will be sure to pass your high recommendation and kind words along to Veronica.
FINGO NOVATED LEASE
Veronica from Fingo ALP has been absolutely fantastic throughout the whole process of getting my new Tesla Model Y through novated lease. From the very start, she was professional, friendly, and incredibly helpful every step of the way.
She made everything easy to understand, kept me updated, and was always easy to communicate with anytime I had questions. Nothing was ever too much trouble, and she always responded promptly with clear and helpful answers.
Veronica made what could have been a stressful process smooth and enjoyable. I truly appreciate all her support and dedication. Highly recommend Veronica and the team at Fingo ALP to anyone looking for a hassle-free novated lease experience.
April 29, 2026
Reply from Fingo by Automotive Lease Packaging
Thank you for the high recommendation. We are pleased to hear that Veronica was able to make the process of getting your new Tesla Model Y through a novated lease so smooth and enjoyable.
It is fantastic that she could provide clear support at every step, especially as we know how important it is to understand the benefits of an EV novated lease and the associated EV FBT exemption. We take great pride in making salary packaging a hassle-free experience for our clients. We will be sure to pass your kind words along to Veronica and the rest of the team. Kind regards, The Fingo Team.
FINGO Experience
Leasing a vehicle through FINGO was a seamless experience from start to finish. The communication was clear, prompt, and professional, and the level of personal service really stood out—they made the whole process smooth and stress-free. I wouldn’t hesitate to recommend them to others in the market for a vehicle.
April 28, 2026
Reply from Fingo by Automotive Lease Packaging
Thank you for the recommendation. We are pleased to hear that your experience with Fingo was seamless and stress-free. Our goal is to provide a high level of personal service to ensure getting a novated lease is a smooth process for all our clients. We appreciate you mentioning our clear communication and professional approach to car finance.
Fantastic from start to finish
Fantastic from start to finish!
Veronica was great to deal with, and very responsive, right from my initial enquiry all the way through to settlement. She kept me informed and made the process as smooth as possible. Highly recommend!
April 28, 2026
Reply from Fingo by Automotive Lease Packaging
Thank you for the five-star review and the high recommendation. We are pleased to hear that Veronica was great to deal with and kept you informed from your initial enquiry all the way through to settlement. Our team at Fingo takes pride in ensuring the process of getting a novated lease is as smooth and transparent as possible. We will be sure to pass your kind words along to Veronica. Kind regards, The Fingo Team.
Excellent service
Excellent communication was maintained throughout the entire process, with clear and timely information provided at every stage. The team demonstrated a high level of efficiency, ensuring a smooth and seamless experience.
I am particularly impressed with how quickly and effortlessly my car lease was finalised with Fingo.
Veronica, I sincerely appreciate your professionalism and dedication in facilitating this outcome. I am very happy with the service provided and would confidently recommend Fingo to others.
April 28, 2026
Reply from Fingo by Automotive Lease Packaging
Thank you for the feedback. We are pleased to hear that you had such a seamless experience and were impressed with how quickly your car lease was finalised.
At Fingo, we strive to maintain high levels of efficiency and clear communication to ensure getting a novated lease is as effortless as possible for our clients. We will be sure to share your appreciation with Veronica; she takes great pride in her professionalism and dedication to achieving the best outcomes. Thank you for the high recommendation. Kind regards, The Fingo Team.
Been with fingo for 5 years now and…
Been with fingo for 5 years now and going another 3, hassle free, everyone is easy to deal with, definitely recommend fingo for your lease vehicles
April 27, 2026
Reply from Fingo by Automotive Lease Packaging
Thank you for the five-star review and for your continued loyalty over the last five years. We are pleased to hear that your experience with Fingo has been hassle-free and that you have decided to continue with us for another three years. Whether you are managing an existing finance lease or starting fresh with a new vehicle, our goal is always to make the process as easy as possible. We appreciate the high recommendation. Kind regards, The Fingo Team.
Great Work Veronica
Great staff, Veronica has been amazing and gone to great lengths to assist with the purchase of a new vehicle including after hours work and on weekends.
April 24, 2026
Reply from Fingo by Automotive Lease Packaging
Hi Dale, thank you for the feedback. We are pleased to hear that Veronica has been amazing and provided such dedicated support, even assisting after hours and on weekends to ensure the purchase of your new vehicle went smoothly.
At Fingo, we pride ourselves on going the extra mile to help our clients understand how novated leasing works and securing the best car finance solution for their needs. We will be sure to pass your kind words along to Veronica for her hard work. Kind regards, The Fingo Team.
Julie did a fantastic job
Julie did a fantastic job in guiding me through the process of setting up our business's first novated lease and selecting a car. She also negotiated a great deal
April 10, 2026
Unprompted review
Reply from Fingo by Automotive Lease Packaging
Hi Jamie, thank you for the feedback. We are pleased to hear that Julie did a fantastic job guiding you through the process of setting up your business's first novated lease.
It is great to know her help with vehicle selection and negotiating a deal resulted in such a positive outcome for your company. We take pride in assisting businesses with novated lease eligibility and finding the most effective salary packaging solutions for their teams. We will be sure to share your kind words with Julie. Kind regards, The Fingo Team.
Ok what a great Company but also to…
Ok what a great Company but also to Daniel Hudson and Michelle thank you so much for sorting out my Novated Lease for my new BYD Sealion 7 , First to Daniel never have i met someone who explains details and is always contactable anytime of the day mate you are a assett to Fingo and i appreciate everything you have done! MIchelle Tran again amazing to deal with helped with all my Questions for Settlement so thank you also i really appreciate it , Anyone thinking of Novate Leasing a car please get in contact with Daniel he will get u sorted out so quick 15/10 👌🏻
Regards Doug Robinson
April 23, 2026
Reply from Fingo by Automotive Lease Packaging
Hi Doug, thank you for the incredible feedback. We are pleased to hear that Daniel and Michelle provided such exceptional service in sorting out the novated lease for your new BYD Sealion 7.
It is fantastic to know that Daniel’s clear explanations and constant availability made the process quick and easy for you. With the current EV FBT exemption, the Sealion 7 is a brilliant choice, and we are glad Michelle could assist with all your settlement questions to ensure everything was ready for the road. We will be sure to pass your high praise along to both of them. Kind regards, The Fingo Team.
An effortless process
It was a professional and effortless process from beginning to end. The quotes were detailed and easy to decipher as a consumer, communications were timely and consistent, and financing documentation was relatively straight forward. Would definitely recommend Fingo for anybody looking at a novated lease.
April 23, 2026
Unprompted review
Reply from Fingo by Automotive Lease Packaging
Hi Stacey, thank you for the feedback. We are pleased to hear that you found the experience professional and effortless from beginning to end.
Providing detailed quotes that are easy to decipher is a priority for us, as we want every consumer to feel confident when comparing car finance options. It is great to know that our timely communication and straightforward documentation helped make getting a novated lease a smooth process for you. Thank you for the high recommendation. Kind regards, The Fingo Team.
Great support and professional service
I had a really positive experience dealing with the team at Fingo, particularly Veronica, Colleen, and Tam. Throughout the process they were responsive, professional, and very helpful in guiding me through a novated lease transfer, answering questions clearly and keeping me updated at every step.
Although I ultimately wasn’t able to proceed due to my employer choosing a different novated lease provider, the level of service and support I received from Fingo was excellent. Everything was handled efficiently and with genuine care.
I wouldn’t hesitate to recommend Fingo to anyone considering novated lease services.
April 13, 2026
Unprompted review
Reply from Fingo by Automotive Lease Packaging
Hi Teno, thank you for the feedback. We are pleased to hear that you had a really positive experience and that Veronica, Colleen, and Tam were so responsive and helpful throughout your enquiry.
While we understand that you were not able to proceed due to your employer’s choice of provider, we are glad our team could provide clear guidance on how a novated lease transfer works. Providing efficient service and genuine care is a priority for us, and we appreciate your high recommendation. We will be sure to share your kind words with the team. Kind regards, The Fingo Team.
Wes was a pleasure to deal with and…
Wes was a pleasure to deal with and worked towards a deadline - highly recommended
April 13, 2026
Reply from Fingo by Automotive Lease Packaging
Hi, thank you for the feedback. We are pleased to hear that Wes was a pleasure to deal with and was able to work efficiently to meet your deadline.
Meeting specific timelines while providing high quality service is a priority for us, whether you are finalizing a new car lease or completing a novated lease application. We will be sure to pass your high recommendation and kind words along to Wes. Kind regards, The Fingo Team.
Julie was amazing
Julie was amazing to work with throughout my novated lease process. She made what could have been a complicated setup feel simple and stress-free.
From explaining the structure and benefits clearly to keeping everything moving with the dealer and finance team, she was on top of every detail. Her communication was excellent — always quick to respond and proactive with updates, so I never had to chase anything.
What really stood out was how she made sure everything was aligned properly before settlement, which gave me a lot of confidence in the process.
Overall, a smooth and seamless experience thanks to Julie. Highly recommend her to anyone considering a novated lease!
April 10, 2026
Unprompted review
Reply from Fingo by Automotive Lease Packaging
Hi, thank you for the feedback. We are pleased to hear that Julie made the novated lease process feel simple and stress-free for you.
Providing a clear explanation of the structure and benefits is a priority for us, and it is great to know that Julie was on top of every detail with the dealer and finance team. We are glad her proactive communication gave you confidence leading up to settlement. We will be sure to share your kind words and high recommendation with Julie. Kind regards, The Fingo Team.
Reply from Fingo by Automotive Lease Packaging
Hi, thank you for the feedback. We are pleased to hear that you had a positive experience and that our team provided the support you needed to get everything sorted.
Delivering high quality customer service is a priority for us, whether you are looking for car finance or exploring novated lease options. We appreciate you taking the time to share your experience. Kind regards, The Fingo Team.
Novated Leasing made easy
Nick and the staff at Fingo were amazing to deal with. Nick went out of his way to help me get the vehicle I wanted within a specified budget. All the staff are super friendly and helpful. Excellent customer service. Highly recommended
March 19, 2026
Reply from Fingo by Automotive Lease Packaging
Hi, thank you for the feedback. We are pleased to hear that Nick and the staff were amazing to deal with and provided excellent customer service throughout.
It is great to know that Nick went out of his way to help you find the vehicle you wanted within your specified budget. Helping our clients navigate car finance and novated lease eligibility to find the right fit is what we strive for. We will be sure to share your kind words and high recommendation with Nick and the rest of the team. Kind regards, The Fingo Team.
Great customer service and attention to…
Great customer service and attention to detail. No question left unanswered. I will highly recommend Dan to my colleagues to assist with their Novated lease enquires.
March 30, 2026
Reply from Fingo by Automotive Lease Packaging
Hi Dallas, thank you for the feedback. We are pleased to hear that you experienced great customer service and that our team provided strong attention to detail.
Ensuring no question is left unanswered is a priority for us when helping clients understand the novated lease process. It is fantastic to know that Dan provided such thorough support. We will be sure to share your kind words and high recommendation with him. Kind regards, The Fingo Team.
Simple process
Simple process - summary report/quote was clear and transparent - did not simple focus on savings but also detailed total out of pocket. Fingo reps were prompt and efficient
April 1, 2026
Reply from Fingo by Automotive Lease Packaging
Hi, thank you for the five-star review. We are wrapped to hear that you found our process simple and our reps prompt and efficient.
Providing a clear and transparent novated lease quote is incredibly important to us. We always make sure to detail the total out-of-pocket costs alongside the tax savings so you have a complete, honest picture of your financial options before making a decision. It is brilliant to know this clarity made the experience work well for you.
Thank you for your feedback, and we will be sure to pass your kind words on to the team. Kind regards, The Fingo Team.
Great service
Great service, quick and informative. Friendly and easy to deal with. Highly recommend.
March 27, 2026
Reply from Fingo by Automotive Lease Packaging
Hi, thank you for the five-star review. We are wrapped to hear that you experienced great service and found our team friendly and easy to deal with.
Providing quick, informative support is exactly what we aim for to ensure a smooth novated lease experience from start to finish. It is brilliant to know we hit the mark and made the process simple for you.
Thank you for your high recommendation, and we will be sure to pass your kind words on to the entire team. Kind regards, The Fingo Team.
Nothing was a problem and if issues…
Nothing was a problem and if issues arose a solution was found
March 12, 2026
Unprompted review
Reply from Fingo by Automotive Lease Packaging
Thank you so much for such a lovely review. We hope that you enjoy your new car.
Quick & easy
First time getting a Novated lease, but Gehan and Alistair made it all feel like a cake walk. The process was completed within a week’s time, without me having to follow up with them even once. They were both extremely pleasant to deal with, very quick in all their responses and had answers to all my questions. 100% would recommend.
March 24, 2026
Reply from Fingo by Automotive Lease Packaging
Thank you so much for your review! We are so happy that you enjoyed the experience.
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