Fingo by Automotive Lease Packaging Reviews 

1,560
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 265 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and positive attitude, making interactions pleasant and productive. The service provided is frequently described as excellent, with many appreciating the streamlined processes and exceptional customer service. Reviewers consistently highlight the quick response times and clear communication, ensuring a smooth and stress-free user experience from start to finish. Many customers also appreciate how the team simplifies complex processes, patiently explaining details and going the extra mile to achieve desired outcomes.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their professionalism, helpfulness,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the efficiency, professionalism, and... See more

Customer service

Reviewers consistently express satisfaction with customer service, highlighting the helpfulness and clear... See more

User experience

People report positive experiences with user experience, often describing the entire process as easy, smooth,... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting the quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m on my second NL with Fingo, working with Julie, who is fantastic to deal with. Dina has also stepped in a few times when Julie was unavailable, and she has been equally helpful. Fingo’s pro... See more

Company replied

Rated 5 out of 5 stars

I purchased a new car through a novated lease with Fingo. Daniel Hudson looked after me and his professionalism and help was excellent. I would be happy to recommend Fingo to anyone looking for mv... See more

Company replied

Rated 5 out of 5 stars

Excellent service from Julie Ojeda. She made the car finance process easy, explained everything clearly, and was always happy to help. Thanks again, Julie—I would highly recommend Julie for any car fi... See more

Company replied

Rated 5 out of 5 stars

Absolutely great experience partnering with Fingo on securing my brand new Mazda via novated lease. Shout out to Dan H. and Alistair R, for covering the process through and through with me, from quota... See more

Company replied


Company details

  1. Car Finance and Loan Company
  2. Car Dealer
  3. Finance Broker
  4. Leasing Service
  5. Used Car Dealer

About Fingo by Automotive Lease Packaging

Written by the company

fingo


fingo

At Fingo , we provides a wide range of innovative and competitive finance solutions tailored exclusively to your situation.

Our finance team have a wealth of industry knowledge and provide a level of service unparalleled in the industry.

Click on the links below or call us on 1300 134 646 now and experience our class leading services.


Novated Lease
Personal Finance
Business Finance
Car Broker
Get Pre-Approved

Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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5.0

All reviews

(1,560)

252 reviews in the last 12 months

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Rated 5 out of 5 stars

Fingo were just easy to deal with

Fingo were just easy to deal with. Simple, quick and effective transition to a new lease.

February 12, 2026
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Thank you so much Adam, for your review!

Rated 5 out of 5 stars

I recently used Fingo for a novated…

I recently used Fingo for a novated lease on an electric vehicle and had a very positive experience. The team, particularly Adam and Alistair, was incredibly supportive throughout the entire process. They were transparent about the finance repayments and took the time to explain how the payroll integration works, which made the transition very smooth. I especially appreciated their proactive communication in resolving questions about the lease agreement and claimable expenses. Their expertise in EV-specific benefits was a huge plus. Highly recommend their professional and attentive service!

January 29, 2026
Unprompted review
Fingo by Automotive Lease Packaging logo

Reply from Fingo by Automotive Lease Packaging

Thank you so much for such a wonderful review! We hope that you enjoy your new car.

Rated 5 out of 5 stars

Great help

I recently salary sacrificed a car through Julie and had an excellent experience from start to finish. She was incredibly helpful throughout the entire process and consistently quick to respond to my emails, which made everything smooth and stress‑free. Julie provided clear guidance, answered all my questions, and made sure I felt confident in every step of the purchase. Overall, I’m very satisfied with the service and support she provided. Highly recommend her to anyone looking for a professional and reliable carsales consultant. thanks again to Julia and team

February 5, 2026
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Hi Chris, Thank you so much for your review! We hope that you enjoy your new car.

Rated 5 out of 5 stars

Great customer service

Gehan had been so helpful from start to finish, very professional, responsive, the whole process was smooth and I got my new car through novated lease with Fingo, good tax savings, highly recommended 👍

February 6, 2026
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

We are so glad that you received such professional service. Thank you for your review!

Rated 5 out of 5 stars

Excellent response and experience

Frazer Wright was excellent. Arranged finance on short notice after alternative finance advised they didnt have the finance product required.

January 30, 2026
Fingo by Automotive Lease Packaging logo

Reply from Fingo by Automotive Lease Packaging

Hi Dean,

Thank you so much for your review. We hope that you enjoy your new car.

Rated 5 out of 5 stars

Exceptional Service, awesome structure

The company got an awesome structure that made me understand everything with ease. Julie attended to all my questions with lots of patience, kindness and enthusiasm. Very professional and yet so warm and friendly. Exceptional ways of making things done. Thank you sooooo much!

January 27, 2026
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Reply from Fingo by Automotive Lease Packaging

Hi Alice, Thank you so much for such a lovely review! We hope that you enjoy your new car.

Rated 5 out of 5 stars

This is my second lease through Fingo…

This is my second lease through Fingo and as always Paris and Chris were very quick and helpful answering any question I had and made the process very easy.

February 4, 2026
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Thank you so much Daniel for being a loyal customer, we hope that you enjoy the new car!

Rated 5 out of 5 stars

Fast and responsive

December 31, 2025
Unprompted review
Fingo by Automotive Lease Packaging logo

Reply from Fingo by Automotive Lease Packaging

Thank you so much for your review! We hope that you enjoy your new car!

Rated 5 out of 5 stars

Thanks Daniel Hudson

Daniel Hudson was prompt, efficient and very informative. He kept me up to date every step of the way.

January 29, 2026
Fingo by Automotive Lease Packaging logo

Reply from Fingo by Automotive Lease Packaging

Hi Amy, Thank you so much for taking the time to share your experience.

Rated 5 out of 5 stars

Clear Communication

They understood my needs and were willing to adapt. Clear and prompt communication.

January 29, 2026
Fingo by Automotive Lease Packaging logo

Reply from Fingo by Automotive Lease Packaging

Thank you so much for your review!

Rated 5 out of 5 stars

Excellent experience with Nick at…

Excellent experience with Nick at Fingo.
Great knowledge of the process for novated leases and very easy to talk to.
Responds quickly to any questions/ queries.
Highly recommended!

December 1, 2025
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Thank you so much for your review Jules, we hope that you enjoy your new car.

Rated 5 out of 5 stars

The service and information provided by…

The service and information provided by Fingo staff was fantastic, responsive and very helpful. I would recommend Fingo to anyone wanting to pursue an Automotive novated lease.
Great job guys!!

January 19, 2026
Unprompted review
Fingo by Automotive Lease Packaging logo

Reply from Fingo by Automotive Lease Packaging

Hi Raymond, Thank you so much for your review!

Rated 5 out of 5 stars

Frazer was AMAZING in supporting every…

Frazer was AMAZING in supporting every step with finding me a car and setting up the right package for me. Thank you!

January 20, 2026
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Reply from Fingo by Automotive Lease Packaging

We are so glad that you had such an amazing experience. Thank you for your review Mel!

Rated 5 out of 5 stars

Very professional

Very professional, prompt and friendly service.

January 23, 2026
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Thank you so much for your review!

Rated 5 out of 5 stars

The wonderful lady named julie

The wonderful lady named Julie made my experience above and beyond, she was so polite, helpful,explained everything and made everything so easy to understand, the whole process only took a couple of days, she kept me up to date even over a weekend that she shouldn't have had too, she must really live her job and in my opinion she is dam good at it, your a legend Julie thanks for everything
Reguards mark

January 12, 2026
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Thank you so much Mark! What a wonderful review! We are so glad that you had such a wonderful experience.

Rated 5 out of 5 stars

Second car in a month and it has been…

Second car in a month and it has been great to deal with Fingo, no fuss and they really work on your behalf to get a solution and manage the process all the way through.
Special mention again for Paris, clearly has the customer and their experience front of mind. Well done.

January 21, 2026
Unprompted review
Fingo by Automotive Lease Packaging logo

Reply from Fingo by Automotive Lease Packaging

Thank you Peter, for being such a loyal customer! We hope that you are enjoying your new vehicles!

Rated 5 out of 5 stars

Fingo has been amazing throughout my…

Fingo has been amazing throughout my Novated lease process. Julie helped me from day 1 and followed up with the showroom on multiple occasions to make things right.

I'd highly appreciate the system and people they have in this company which delivers an exceptional customer service.

I'd highly recommend Julie and Fingo for your next novate lease journey.

January 3, 2026
Unprompted review
Fingo by Automotive Lease Packaging logo

Reply from Fingo by Automotive Lease Packaging

Thank you so much Bharath, for such a lovely review!

Rated 5 out of 5 stars

Perfect app

Overall great direction and especially good execution on this platform love it I give it a 10/10 I’m so happy with this app

January 20, 2026
Unprompted review
Fingo by Automotive Lease Packaging logo

Reply from Fingo by Automotive Lease Packaging

Thank you so much Hayden! We hope you enjoy your new car!

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