Great service - really impressed!
Great service & really impressed with the quality. A great company, would definitely use them again!

Reply from Fire and Frost
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For those who crave unforgettable moments, connection & release, Fire & Frost’s outdoor & home products are designed for the discerning, the bold and the luxury-lovers. Every piece perfectly balances aesthetics with craftmanship so you can buy well & buy once. We only work with top-rated brands that meet our stringent quality standards. From realistic flame electric fires that transform your living room, to artisan tandoors to level up your outdoor cooking, we help you create lasting memories and savour life's moments.
260 Thornton Road, BD1 2LB, Bradford, United Kingdom
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Great service & really impressed with the quality. A great company, would definitely use them again!

Reply from Fire and Frost
Beautiful fire, exactly what I was looking for. It’s easy to use with the remote and I love that I can use the app too, the colour settings are a really nice touch. It's definitely a statement piece in my whole house, I love it ❤️🔥

Reply from Fire and Frost
Love our new tandoor! The flavour it gives the food is amazing - better than a regular BBQ. Have had lots of comments on it, it's so unique.

Reply from Fire and Frost
The Milan Tandoor is an absolute BEAST! Had so many compliments on it and it really is a stand out feature in my outdoor kitchen!
This is better than my Kamado and has quickly become my new favourite grill/smoker!

Reply from Fire and Frost
Called fire and Frost to ask approximate delivery timescales for the Outsunny portable fire pit and BBQ and spoke to a lovely lady (didn’t catch her name, sorry) who was really helpful and advised they dispatch as soon as possible after an order is made. Ordered online and it arrived 2 days later. Really happy with the service and the fire pit/bbq, took it away with us in our camper van last weekend and used it both days and it’s already packed ready to go again for this weekend celebrating Easter with friends in the Lakes. Would definitely order again from this company: in fact my wife has been eyeing up their wine fridges!

Reply from Fire and Frost
Wow, amazing service. Great communication and the quality is top notch, love my Tandoor can't wait for the Summer!

Reply from Fire and Frost
Amazing company & service. Fire looks amazing, logs & flames are so realistic. Love the crackle sound effect!

Reply from Fire and Frost
My new wine fridge is a perfect addition to my new kitchen.
Really affordable and great customer service! Really responsive to my questions! Would recommend.

Reply from Fire and Frost
Excellent customer service, fast delivery and amazing quality products. Absolutely love my new fire.

Reply from Fire and Frost
Really happy with my 72 inch electric fire. The flickering flames are realistic, and the wood logs make it feel much more like a real fire. Easy to use with the remote and the app, which is handy for changing the heat and colours - without having to get up! It puts out a good amount of warmth and makes the room feel cozy. Looks great on my media wall and gives that classic fireplace feel. Definitely worth it if you want an electric fire that actually looks the part!

Reply from Fire and Frost
Good communication, Mike was brilliant in helping me choose my fire. Arrived quicker than expected. A great company would recommend!

Reply from Fire and Frost
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