Firebox Stoves - Cardiff Reviews 2

TrustScore 4 out of 5

3.8

325-327 North Road, CF14 3BP Cardiff, GB


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Company details


Contact info

  • 325-327 North Road, CF14 3BP, Cardiff, United Kingdom

  • 02920 370640

3.8

Great

TrustScore 4 out of 5

2 reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

Firebox supplied a woodburning stove…

Firebox supplied a woodburning stove for us this year. When there was some confusion over the product codes and which stove we had ordered, they sorted it out for us with no fuss and in a very helpful way. Thank you for the good service and good product.

March 5, 2025
Unprompted review
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Rated 5 out of 5 stars

Fantastic service

Ryan could not do enough to help me locate a spare part for my Morso stove. What a pleasure to find a company prepared to go the extra mile - even though they were unable to help, they found a supplier to help me out and even had a plan B up their sleeve in case that didn’t work out! Fantastic service!

November 28, 2023
Unprompted review

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