An incredibly helpful company. We sent all of our measurements and requirements and they worked out exactly what fire proof paint we needed. We hadn’t realised how complicated that part would be (affe... See more
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I needed a small amount of fire proof paint for some steel beams in my kitchen, in order to comply with Building Control Regulations. When I contacted IPF, they went out of their way to help i... See more
Company replied
Phone answered by a real person who was prepared to help me: always a good start. Asked some simple questions and recommended the appropriate product. Paint arrived within a couple of days, as did t... See more
Company replied
Clear product descriptions, availability and sizes at a reasonable price in a market that is expensive when you only need limited quantities. Followed up by prompt service with a smile.
Company replied
Company details
Written by the company
Buy Intumescent Paint & Sealants & Fire Proof Paint online with Fast Delivery & Expert Advice from International Passive Fire Ltd, Devon, UK.
Contact info
Unit 4, Stowford Business Park, Blair Road, PL21 0BE, Ivybridge, United Kingdom
- +441752690997
- sales@fireproofpaint.co.uk
- fireproofpaint.co.uk
Great service and products
Great service and products, delivered in time will definitely use again.
January 30, 2025
Reply from International Passive Fire Ltd
Thank you for your 5-star review!
We're thrilled to hear that you were happy with both our service and products.
Timely delivery is a priority for us, and we’re glad we could meet your expectations.
We look forward to serving you again in the future! 🚀
-IPF Team
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great service
Website was easy to Navigate. Products easy to find. Fast delivery well packed. Nice communication
February 10, 2025
Unprompted review
Reply from International Passive Fire Ltd
Thank you for your fantastic 5-star review!
We're delighted to hear that you found our website easy to navigate and our products easy to find.
It’s great to know you were happy with the fast delivery, secure packaging, and our communication.
We truly appreciate your support and look forward to serving you again! 🚀
- IPF Team
Efficient
Easy to navigate on the website. Order arrived promptly. Not this companies fault that there was an anomaly in the product fitting instructions.
January 2, 2025
Reply from International Passive Fire Ltd
Thank you for your 5-star review!
We're glad to hear that you found our website easy to navigate and that your order arrived promptly.
We appreciate your understanding regarding the product instructions and are always here to assist if you need any guidance.
If there's anything else we can do for you, please don't hesitate to reach out.
Thanks again!
- IPF Team
Do not use this company
This company sold Thermoguard fireproof paint which despite applying directly in line with detailed instructions has failed leaving me £1000s out of pocket with unusable doors due to a white bloom with a terrible finish. Having investigated as an ISO accredited company they state application error despite the manufacturer saying the result we’ve seen is common if applied in winter months. Bought paint in November and nothing in the instructions regarding not to use in winter months. Do not use this company and be very careful of fireproof paint if recommended to you by building control or a builder.
January 20, 2025
Unprompted review
Reply from International Passive Fire Ltd
Dear Suzanne, as previously communicated to you, both verbally and in writing, we are sorry for the trouble you experienced when your contractor applied the Thermoguard products to your doors.
Following our ISO procedure, a thorough investigation took place; involving ourselves and the manufacturer Thermoguard. This investigation concluded that the blooming issue occurred as the base coat was not allowed sufficient time to dry and cure before the topcoat was applied. This issue was further compounded by the addition of water to the 2K base coat, which extended its drying time. Kevin from Thermoguard personally spoke to both you and your contractor, at length, to explain what had caused the problems with the finish on your doors and how to remedy this, and we are disappointed that you have then unfairly laid the blame with ourselves.
As we have previously stated, we remain willing and available to assist as necessary, please do let us know if we can help you in any way.
Lorna Rome, Accounts & Compliance Manager
Good web site and beyond excellent…
Good web site and beyond excellent customer experience. Thank you to the whole team!
January 16, 2025
Unprompted review
Reply from International Passive Fire Ltd
Thank you for your review Paul, looking forward to working with you again soon - IPF Team
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Quik delivery and looks ok
Quik delivery and looks ok, not to be installed until mid February 2-3 weeks away so can not comment further.
January 3, 2025
Reply from International Passive Fire Ltd
Glad everything got delivered okay! Let us know if you need anything else! - IPF Team
Reply from International Passive Fire Ltd
Thank you for the review Annie! We're glad it was delivered safely with no issues! - IPF Team
DiY Intubescent Paint Supply
From the initial inquiry into an intumescent paint that could be applied on a DiY renovation project, through to recommendation, delivery and follow up certificate, the process has been faultless.
A big thank you to Alex and Kai for prompt advice and supply.
Would certainly use International Passive Fire Ltd again.
January 7, 2025
Unprompted review
Reply from International Passive Fire Ltd
Hi Ian
thank you for the kind words, we were very happy to work with you and look forward to many more projects to come
~Alex and the IPF team
Fantastic customer service
Fantastic customer service throughout, with great technical support to assist in specification and prompt payment and delivery when products were required
December 9, 2024
Unprompted review
Reply from International Passive Fire Ltd
Hi James, thank you for your kind words! Glad we were able to help you with your project. - IPF Team
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Very helpful from start to finish
November 19, 2024
Unprompted review
Reply from International Passive Fire Ltd
Good Morning
Thank you for the kind words, I'm glad we could assist you with your project. If we can ever help further please do not hesitate to call
~Alex & The IPF team
Great service
Great service. Rang to get advice on fireproof paint and had a friendly efficient conversation resulting in a swift delivery 48hrs later. Would use again.
November 20, 2024
Unprompted review
Reply from International Passive Fire Ltd
Hi Chris, thank you for your kind words! We're glad we were able to work with you on your project. - IPF Team
Reply from International Passive Fire Ltd
Hi Bob
Glad we could help
~The IPF team
Very satisfied with the intramescent…
Very satisfied with the intramescent paint purchased which arrived very promptly.
October 30, 2024
Reply from International Passive Fire Ltd
Good Morning Nick
glad we could assist you
~Alex and the IPF Team
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Quick efficient service.
Quick efficient service.
Good webchat function, as webchat expired but as I had left my email address they responded to my enquiry later
October 31, 2024
Reply from International Passive Fire Ltd
Thank you so much for your 5-star review!
We're thrilled to hear that you had a smooth experience with our service and found our webchat feature helpful. Our team works hard to ensure no questions go unanswered, even if the chat session ends.
We appreciate your feedback and look forward to assisting you again in the future! 😊
~ Cody & IPF Team
Fire retardant
Alex bothered to look into my request and found a very competitive alternative for me, which I went on to order. Other members of staff were polite and helpful. An unusually pleasant company to deal with.
October 24, 2024
Unprompted review
Reply from International Passive Fire Ltd
Hi John,
Thank you for the kind words, I'm glad we could assist you with your project. If we can ever help further please do not hesitate to call
~Alex & The IPF team
Great service
Great advice from Alex and Andy very professional. quick delivery great service
November 1, 2024
Unprompted review
Reply from International Passive Fire Ltd
Hey Peter
Thank you for the review
I'm glad we could help you get the right product you need, If we can ever help further please do not hesitate to call
~Alex & The IPF team
Happy to look at steel measures for me…
Happy to look at steel measures for me which in its self is priceless and makes ordering the right product and quantity easy.
November 1, 2024
Unprompted review
Reply from International Passive Fire Ltd
Hi John, thank you for leaving us a great review! We're glad we were able to help you with your project! - IPF Team
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Absolutely excellent service
Absolutely excellent service from both Andy and Kai - thank you so much for all your help on our project
October 18, 2024
Unprompted review
Reply from International Passive Fire Ltd
Thank you for your kind words Jane! we're glad we were able to help you with your project! - IPF Team
Perfect transaction
Perfect transaction. Easy ordering. Great communication. Securely packaged. Delivered on time. Thank you.
October 2, 2024
Reply from International Passive Fire Ltd
Thank you for your kind words Ray! We're happy you had a good experience with us! - The IPF Team
Reply from International Passive Fire Ltd
Glad we could help Andy! Thank you for your kind words. - The IPF Team
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