Firstbase.io made it simple to incorporate our US business from abroad. The platform is clean and easy to follow. Their bundled services - including EIN and bank account setup - made things very... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I really enjoyed creating my company with Firstbase.io. Their platform is intuitive, user-friendly, and makes the whole process extremely simple. You’re guided step-by-step through every stage, e... See more
Company replied
Firstbase made it easy for us to get our company off the ground quickly and easily. Taking care of all the important things you need when starting up and allowing us to focus on the most important... See more
The interface is user friendly and the process is easy, however few points to improve on: 1. More clarity about 2nd-3rd step additional payments that are hiding and showing up only after you s... See more
Company details
- #57 of 85 best companies in Legal Services
Written by the company
We have made it easier than ever for tech entrepreneurs to start a business in the United States and establish a bank account even while abroad.
Contact info
New York, United States
- sales@firstbase.io
- firstbase.io
4.4
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It's simple to navigate through the…
It's simple to navigate through the services provided by firstbase.
It was Quick and easy to establish my company in Delaware fully remote.
December 9, 2024
Unprompted review
Reply from Firstbase.io
Hey Mohamed!
Thank you for your feedback! We're glad to hear that you found the process quick and easy, especially for establishing your company remotely in Delaware.
At Firstbase, we strive to provide a seamless and user-friendly experience for entrepreneurs like you. If you need any further assistance, we're always here to help!
Kind regards,
Firstbase team
Used Firstbase back in 2021 to start my…
Used Firstbase back in 2021 to start my LLC from abroad, and everything progressed smoothly. You get access to a panel where you can see your status updates, and after your company is incorporated, they recommend financial solutions as well.
Finally, they also have other perks such as AWS credits and coupons for other SaaS services in one spot, a nice bonus. As far as services for starting a US based service company, could not ask for a better solution.
December 22, 2023
Unprompted review
Reply from Firstbase.io
Hi Enrique!
Thank you for sharing your experience with us! We're happy to hear that everything went smoothly and that you found our platform and additional perks like AWS credits and SaaS discounts helpful.
We strive to make starting a U.S.-based business as seamless as possible, and it's great to know that we met your expectations. If you ever need further assistance, we're always here to help!
Kind regards,
Firstbase team
Seemless incorporation and setup for banking
We had a great experience registering our C-Corp in Delaware through Firstbase, at that time we needed a US entity as well as bank accounts to do business in the US.
After signing up for Firstbase we instantly got feedback on what was being done and a timeline, within the next 1/2 months we got setup with 2 bank accounts, EIN number and all post-incorporation documents from their partner law firm, setup was smooth and seamless, also had a few questions in the process and Firstbase support answered them all.
Benefited greatly from deals on the platform as well as used their partner Bookmate for taking 2 years in a row already.
Overall, it was a great experience!
December 9, 2023
Unprompted review
Reply from Firstbase.io
Hey Mike!
Thank you for sharing such a detailed and positive review!
We’re happy to hear that your experience with us was smooth and seamless, from the incorporation of your C-Corp to the setup of bank accounts and post-incorporation documents. It’s also fantastic to know that you’ve benefited from our platform deals and partner services.
We look forward to continuing to support your business as it grows! If you have any questions or need further assistance, we're always here to help.
Warm regards,
Firstbase team
Great service and customer service
Great service and customer service. Firstbase allowed us to do business in US and the experience has been frictionless. If I need to create an LLC or Corp again, I'll definitely use Firstbase again. Top notch product.
December 9, 2024
Unprompted review
Reply from Firstbase.io
Hi!
Thank you for the kind words! We’re glad to hear that your experience with Firstbase was frictionless and that our service helped you successfully do business in the US. We’d be more than happy to assist you again if you need to create another LLC or Corp in the future.
Your feedback means a lot to us—thank you for choosing Firstbase!
Regards,
Firstbase team
Creating my own LLC from Ecuador
It was my very first time creating my own LLC in the US. Firstbase made it a very easy and straightforward process. I was able to finish the process in about a month at most. From incorporating all the way to them helping me with the information needed for the bank account. I was able to do all of this from my home country of Ecuador.
December 9, 2024
Unprompted review
Reply from Firstbase.io
Hey Gabe!
Thank you for sharing your experience with us! We're so glad to hear that Firstbase made the process of creating your LLC smooth and straightforward, especially from Ecuador. It’s great that we could help you with everything.
We strive to make the entire process as seamless as possible for entrepreneurs around the world, and it's great to know that you found it efficient.
If you ever need further assistance, don’t hesitate to reach out. We’re always here to help!
Kind regards,
Firstbase team
Absolutely delighted with Firstbase
My experience with Firstbase has been great I'm really happy since we started on the first part of 2023, their customer service is outstanding also the options and solutions they offer.
December 9, 2024
Unprompted review
Reply from Firstbase.io
Hi Rod!
Thank you for your feedback! We’re glad to hear that your experience with Firstbase has been great since you started in early 2023. Our team is always here to provide outstanding support, and it’s wonderful to know that you’ve been happy with the options and solutions we offer.
If you ever need assistance or have more questions, don’t hesitate to reach out. We’re here to help!
Kind regards,
Firstbase team
Super easy to open an LLC
Super easy to open an LLC, got all of the docs pretty fast. One downside is that there's no built-in accounting. But otherwise everything I needed was completed on the platform.
December 22, 2023
Unprompted review
Reply from Firstbase.io
Hey Lidia!
Thank you for your feedback! We're glad to hear that the LLC setup process went smoothly. We do offer accounting services, which you can access directly through your dashboard. If you need any help navigating or setting it up, feel free to reach out to our support team. We're here to assist!
Warm regards,
Firstbase team
Best way to open an LLC from outside the US!
First Base is one of the most affordable, quickest, and easiest ways to start your LLC from outside the US.
November 29, 2024
Reply from Firstbase.io
Hi Bosse!
Thank you for sharing your feedback! At Firstbase, we take pride in supporting entrepreneurs worldwide in launching their US-based businesses with ease and affordability. Our streamlined process is designed to simplify every step, from incorporation to compliance, ensuring a seamless experience for international founders.
We’re honored to be part of your entrepreneurial journey and look forward to helping your business succeed. If there’s ever anything more we can do to assist, don’t hesitate to reach out!
Warm regards,
Firstbase team
It's a great experience for tax…
It's a great experience for tax compilance in single click.
November 19, 2024
Reply from Firstbase.io
Hey Victor!
Thank you for your feedback! We're glad to hear you found our platform helpful for streamlining tax compliance. At Firstbase, we aim to simplify the complexities of running a business, so entrepreneurs can focus on growth without unnecessary hassle.
If you ever have questions or need support, our team is here to help!
Kind regards,
Firstbase team
Michael Schmidt
Fast and proper working company, providing good service. Just want to thank them to be fast and professional.
November 15, 2024
Reply from Firstbase.io
Hi Michael!
Thank you for your feedback! We're thrilled to hear you found our service fast and professional. At Firstbase, we’re committed to delivering efficient and reliable solutions for entrepreneurs like you. If you ever need assistance or have further feedback, feel free to reach out—your success is our priority!
Warm regards,
Firstbase Team
I requested for my money back after…
I requested for my money back after making payment and discovering it doesn't fit my business at the time and they never had it processed. i was almost tricked by them into gifting me giftcards instead of refunding to my card.
THIS COMPANY IS A COMPLETE FRAUD.
September 30, 2024
Unprompted review
Reply from Firstbase.io
Hi!
We’re sorry to hear about your experience.
Transparency and customer satisfaction are at the core of what we do, and we’d like to clarify our processes. Refunds are processed according to our policies and gift cards are never replacement for a legitimate refund request.
Since this review is anonymous, we’re unable to locate your account to investigate further. Please get in touch with our support team so we can address this matter and resolve it promptly. Your feedback is important to us, and we’re committed to ensuring a positive outcome.
Kind regards,
Firstbase Team
Very responsive and their agents always…
Very responsive and their agents always want to help and solve all items quickly!
November 14, 2024
Unprompted review
Reply from Firstbase.io
Hi there!
Thank you for your kind words! We're delighted to hear that our team’s responsiveness and dedication to solving issues quickly have stood out to you.
At Firstbase, we strive to provide efficient and helpful support to ensure your journey is as smooth as possible.
If there’s ever anything more we can assist you with, don’t hesitate to reach out!
Kind regards,
Firstbase Team
Starting the company was quite easy but…
Starting the company was quite easy and straightforward, but creating the banking Account was a nightmare and there was no good information from any side. Finally we decided to close de company and we had to pay to another entity outside from First base because they do not do that. It costed a lot of money. Finally we need to manually send a letter to the IRS so no, the experience was far from great.
Customer service was ok, but we need more than customer service, like a good and intuitive platform with good help without having to bother people.
November 12, 2024
Unprompted review
Reply from Firstbase.io
Hi !
Thank you for sharing your experience with us. We’re glad to hear that you found the company formation process straightforward and appreciate your feedback on customer service. However, we regret the difficulties you encountered regarding the banking process and closing your company.
While Firstbase assists with the incorporation process, banking decisions, including account approvals and policies, are ultimately determined by the banks themselves. Firstbase partners with a variety of financial institutions to offer our clients more options, but approval decisions are made independently by each bank.
We always strive to offer the best possible guidance and improve our platform based on user feedback. Your input helps us understand where we can enhance our support, and we will continue working to make the process as seamless and intuitive as possible. If you ever need additional help or have further concerns, our support team is here for you.
Kind regards,
Firstbase team
Firstbase makes it easy…
Firstbase makes it easy to start a company. Highly recommend.
July 17, 2024
Unprompted review
Reply from Firstbase.io
Hi Brett!
Thanks for sharing your feedback! At Firstbase, we strive to make the process of starting a company as simple and streamlined as possible. From incorporation to managing essential services, we aim to provide entrepreneurs with everything they need to get their businesses up and running quickly.
We're glad to hear you had a positive experience and appreciate your recommendation!
Kind regards,
Firstbase Team
Great experience
Been using this company since the launch of my latest startup one year ago. They keep us informed every step of the way and we love it.
November 11, 2024
Unprompted review
Reply from Firstbase.io
Hi Mike!
It’s great to hear you've had a positive experience with us! From the launch of your startup to ongoing updates, it’s clear that staying informed and supported has been a priority. Firstbase is built to guide entrepreneurs every step of the way, from incorporation to managing critical business services like compliance and mail handling.
Thank you for sharing your experience, and we’re glad Firstbase has been part of your journey!
Warm regards,
Firstbase Team
Too many email requests that are not…
Too many email requests that are not necessarily business.
Kindly reduce on asking to review
October 29, 2024
Reply from Firstbase.io
Hi Franklin!
Thank you for your feedback! We appreciate your insight and will certainly take it into consideration. We'll work on reducing the number of non-essential emails. If there's anything else you'd like to share, feel free to contact our support team. We're always here to improve your experience!
Kind regards,
Firstbase Team
It was prompt and great support from…
It was prompt and great support from the Firstbase team. with an explaination of the issue
October 24, 2024
Reply from Firstbase.io
Hi Mohtashim!
Thanks for sharing your experience! We’re thrilled to hear that the support team was able to promptly assist you and explain everything clearly. Providing seamless assistance is always our top priority. We're here for anything else you need as you grow your business!
Kind regards,
Firstbase team
Excellent registration process and outstanding customer support
My experience with Firstbase was absolutely great. I was informed about the progress of the registration all the time and every time that I contacted support, they clearly understood my questions and solved my problem real-time. No case, queues or follow-up was required. They solved my problem while talking to me! Really great support.
October 1, 2024
Unprompted review
Reply from Firstbase.io
Hi Joan!
Thank you for your kind words! We're glad to hear that your experience with Firstbase was seamless and that our support team was able to assist you in real time without the need for follow-ups.
We're here to ensure everything runs smoothly for you every step of the way!
Warm regards,
Firstbase team
Firstbase stole my money
I absolutely don't recommend this service to anyone. Please avoid it by any cost. Use Incfiles or whatever else.
My situation is kinda hilarious. When I was trying to incorporate the company (1 year ago) with Firstbase, I've figured out that Firstbase has been collaborated with Mercury bank, and nationality (my passport) was in there "sanctioned list". Even though, I am the US resident for a long period of time - it does not matter. This is sooooo nice knowing that your ability to start a company with Firstbase and Mercury is based on the "right" nationality and "wrong" nationality! Awesome!!
But I decided to choose another way and maybe make a bank business account via Chase or smth, however, my life situation was changed and I can not incorporate my business anymore with Firstbase.
So I wrote to the customer support of Firstbase and asked for the refund. I needed my 400 USD back, I saved money so hard to have an opportunity to open a business. And guess what? Firstbase has REFUSED giving back MY money, which I even could not use thanks to Mercury bank and their "wrong" nationality policy! Eventually, they have a 7 days period when you can ask for reimbursement while you purchase the service, I absolutely did not know that, there is no information about that, because I would have reimbursed my money immediately!
Firstbase just stole my hard earned money, that's the end of story. I really don't care about Firstbase goofy contracts or whatever rules they made up. There is a fact - my money WAS STOLEN.
Avoid by any cost.
October 10, 2024
Unprompted review
Reply from Firstbase.io
Hi Alena,
Thank you for sharing your experience. We’re sorry to hear about the frustration you've encountered. We want to clarify a few points regarding your situation:
Nationality and Bank Policy: While Firstbase assists with the incorporation process, banking decisions, including account approvals and policies, are ultimately determined by the banks themselves. Firstbase partners with a variety of financial institutions to offer our clients more options, but decisions regarding nationality restrictions are made independently by each bank. In this case, Mercury’s policies may have affected your application, and we understand how frustrating that can be.
Refund Policy: Our refund policy, including the 7-day reimbursement window, is clearly outlined in the terms of service that all clients agree to when signing up. https://www.firstbase.io/terms
We regret that this information may not have been apparent at the time of purchase, but we encourage all clients to review the terms thoroughly before proceeding.
We’re committed to providing transparent and reliable services, and our customer support team is available through email and live chat to help with any issues or questions you might have in the future.
If you’d like to discuss this further or need clarification, one of our agents already reached out to you via email.
Thank you for bringing this to our attention.
Kind regards,
Firstbase team
Great value, smooth experience
Excellent value! I signed up for an LLC, and the whole process was seamless and straightforward. I am content with their service - an exceptional team with outstanding customer support.
July 1, 2024
Unprompted review
Reply from Firstbase.io
Hey Igor!
Thank you for your kind words! We're delighted to hear that you found the process of setting up your LLC seamless and straightforward. Our team is dedicated to providing exceptional service and support, and it's great to know we met your expectations. If you ever need any further assistance, we're here to help!
Kind regards,
Firstbase team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.