First Charter Bus Rental - Allentown Reviews 46

TrustScore 4.5 out of 5

4.3

1812 S. 12th Street, 18103 Allentown, PA, US


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Rated 5 out of 5 stars

The driver was so so sweet and very accommodating! The admin office was easy to work with! The planning came through and everything about the pickoffs and drop offs was seamless! Thanks so much!

Rated 4 out of 5 stars

Overall straightforward process to book for out wedding. All of our guests arrived on time from 2 pick up locations. At the end of the wedding, they were flexible with timing since it took a lot longe... See more

Rated 5 out of 5 stars

Veronica was so kind and accommodating. She was punctual and professional. We appreciated all of her assistance throughout the night and had a great experience using First Charter bus for our wedding!... See more

Rated 5 out of 5 stars

We booked with first charter for our wedding shuttle. They were on time, flexible, and professional. We used them all day for our bridal party, 2 guest trips from our hotel to our venue, and then 2 tr... See more


Company details

  1. #2 of 5 best companies in Bus and Coach Company
  2. #2 of 3 best companies in Bus Charter

About First Charter Bus Rental - Allentown

Written by the company

Think Yellow for your next event.

From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.

First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.

The best buses

Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.

The best drivers

Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.

The best customer service

First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.

*Location prices vary. Minimum trip time and other restrictions may apply.

Your Event
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Contact info

  • 1812 S. 12th Street, 18103, Allentown, PA, United States

  • 800-774-3135

4.3

Excellent

TrustScore 4.5 out of 5

46 reviews

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Rated 3 out of 5 stars

For starters the price was a little…

For starters the price was a little high. We feel like there could of been an easier route with less turns and much quicker, no need to take a big bus on small back roads. Braking was sudden at times and it felt unsafe.

July 6, 2024
Rated 5 out of 5 stars

Wedding shuttle!

We booked with first charter for our wedding shuttle. They were on time, flexible, and professional. We used them all day for our bridal party, 2 guest trips from our hotel to our venue, and then 2 trips to hotel from the venue at the end of the night!

November 10, 2023
Rated 4 out of 5 stars

Wedding transportation

Overall straightforward process to book for out wedding. All of our guests arrived on time from 2 pick up locations. At the end of the wedding, they were flexible with timing since it took a lot longer to get everyone out of the venue and on board.

September 16, 2023
Unprompted review
Rated 1 out of 5 stars

Horrible

Horrible. We booked two buses for my son's wedding. The second bus didn't show at 4:15. We called and got some story but was told 29 more minutes. Then we called again we were just put on hold! Worst customer service! Bus finally showed 50 minutes late. These guests missed the beginning of the service and we all had to have a shortened cocktail hour. This was the worst stress for me as a mother of the bride. Don't trust this company!!!!!

September 30, 2022
Rated 5 out of 5 stars

An Excellent Experience

The bus was right on schedule, and the driver was courteous, helpful, and highly skilled (she had to navigate some rather narrow streets in South Bethlehem). This was our third experience with First Student, and we will definitely plan to use them for any similar events we may hold in the future. Thanks!

September 18, 2022
Rated 5 out of 5 stars

The bus drive was on time

The bus drive was on time. She was patient with us. She’s very polite, and understanding. We’ll definitely use the bus service again. The trip was excellent.

August 16, 2022
Rated 5 out of 5 stars

Wedding Shuttle

We used First Charter Bus to take our wedding guests from the reception to the hotel and they were so reliable! They performed exactly as we expected, were patient with our singing guests, and the bus was in great condition!

August 1, 2022
Rated 2 out of 5 stars

One bus was so late arriving

One bus was so late arriving we had to leave without it. Requested refund for this bus due to this.

One bus left for another run and wasn't there to take us back. We had to wait 30 min for it to arrive resulting in late return.

July 14, 2022
Rated 5 out of 5 stars

The service was outstanding

The service was outstanding! Driver was polite, efficient, and accommodating.
One suggestion, please let the party know that he will be onsite close to the departure time from the venue. We didn't know he was there and we errored in scheduling him too late and had we known he was onsite at the property, we would have asked him to transport earlier.

June 27, 2022
Rated 5 out of 5 stars

Bus driver was on time and friendly

Bus driver was on time and friendly. Only issue was that we were supposed to depart at 10:30 but his paper said departure at 10pm so we were a little rushed but I’m not sure where the miscommunication happened. Otherwise all went as planned.

May 30, 2022
Rated 5 out of 5 stars

You guys were amazing

You guys were amazing, came on time and left on time. The bus driver was incredibly sweet, she knew we were on a time crunch and went above and beyond to make sure the students got back on time. 10/10. This was one of our first field trips post covid and everything from the booking to the bus driver, made everything run so much smoother, so THANK YOU

April 8, 2022
Rated 5 out of 5 stars

Very pleased!

Our bus showed up on time, if not, a bit early. Our driver, Jeff, was very professional and accommodating which made the trip much more enjoyable for me as I was in charge of the trip.

March 20, 2022
Rated 5 out of 5 stars

Great experience

Great experience, our bus driver Bev contacted us before the event to review the details. She was very accommodating, courteous and all our guest were very happy with the bus trip. Everything went perfectly.

February 20, 2022

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