Allister was our driver for both early mornings of the Iroquoia Bruce Trail E2E hike. He arrived at the pick up on time and was a pleasure. All our hikers arrived safe and in good time to start their... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
For our two day event, we had three buses (two for Oct 2, one on Oct 3 doing a shuttle). All were 'bang' on time; drivers friendly and helpful. The price for your service was quite reasonable and we... See more
We recently hired First Charter for our transportation for our wedding. They were all extremely lovely people and very quick to respond to emails and questions. The day of bus driver was hilarious and... See more
the service was good an affordable to get our guests to and from the venue, however, upon departure to the venue the bus arrived late even after calling the company to confirm that the bus would arriv... See more
Company details
About First Charter Bus Rental - Ancaster
Written by the company
Think Yellow for your next event.
From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.
First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.
The best buses
Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.
The best drivers
Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.
The best customer service
First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.
*Location prices vary. Minimum trip time and other restrictions may apply.
Contact info
1185 Smith Road, L9G 3L1, Ancaster, ON, Canada
- 1-905-522-3232
4.2
Great
10 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Extremely helpful and polite
Extremely helpful and polite. Make the booking process simple and drivers are great!
October 2, 2026
For our two day event
For our two day event, we had three buses (two for Oct 2, one on Oct 3 doing a shuttle). All were 'bang' on time; drivers friendly and helpful. The price for your service was quite reasonable and we won't hesitate to rely on you in future.
September 27, 2026
Great Service on a complex multi-bus…
Great Service on a complex multi-bus charter with several different pick-up and drop-off points
September 20, 2026
affordable but the pick up time was not super reliable
the service was good an affordable to get our guests to and from the venue, however, upon departure to the venue the bus arrived late even after calling the company to confirm that the bus would arrive 10-15 minutes early. we had some guests drive themselves because they were worried about missing the ceremony if it didn’t end up showing up.. all of this added some stress to our day as they did not call the our point person to inform them of the delay (even though their number was provided and confirmed over the phone days prior) and therefore our point person reached out to us which pulled us away from our wedding photos and added unresolved stress for us until we received confirmation of the drivers arrival..
August 17, 2026
Thanks Allister & Ronnie
Allister was our driver for both early mornings of the Iroquoia Bruce Trail E2E hike. He arrived at the pick up on time and was a pleasure. All our hikers arrived safe and in good time to start their hikes. It's possibly the most stressful part of the day "will the bus show up" and it's so much easier on the organizer when the bus is there, as planned, with a very friendly and professional driver. The booking process was also very easy Ronnie was my contact and was excellent as well at answering all questions, estimation process was great, communication was spot on and no issues. Thanks everyone at First Student!
September 19, 2026
Wedding Shuttle Service
We recently hired First Charter for our transportation for our wedding. They were all extremely lovely people and very quick to respond to emails and questions. The day of bus driver was hilarious and overall a wonderful person.
August 21, 2026
Our bus driver
Our bus driver, Trish, was on time and courteous. Bus was clean. Overall a great experience and will book again.
August 13, 2026
Only 3 of 5 buses showed up on time
Only 3 of 5 buses showed up on time. The 4th came a bit late (20 minutes or so) but 5th was very late. I also got no phone call regarding late drivers despite supplying phone numbers.
June 1, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.