I believe our drivers name's were Moses and Michael. They both showed up well ahead of the scheduled pick-up time, which was perfect, as it allowed for immediate loading of our volunteers, once they w... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We had such an incredible experience with First Charter. Everyone I spoke with was so personable and helpful in coordinating a surprise school bus appearance and ride for my mom’s birthday! They accom... See more
Our bus drivers are always awesome, and Maria at our local branch where our buses are dispatched from is the best.
First Charter was a dream to work with. I called twice the week before because I was convinced that it was going too easy for me. Michael was extremely competent and not uptight at all. He made the ex... See more
Company details
- #2 of 5 best companies in Bus and Coach Company
- #2 of 3 best companies in Bus Charter
About First Charter Bus Rental - Fallbrook
Written by the company
Think Yellow for your next event.
From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.
First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.
The best buses
Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.
The best drivers
Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.
The best customer service
First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.
*Location prices vary. Minimum trip time and other restrictions may apply.
Contact info
825 Winterheaven, 92028, Fallbrook, CA, United States
- 800-309-1421
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Our bus drivers are always awesome
Our bus drivers are always awesome, and Maria at our local branch where our buses are dispatched from is the best.
A+ Experience!
We had such an incredible experience with First Charter. Everyone I spoke with was so personable and helpful in coordinating a surprise school bus appearance and ride for my mom’s birthday! They accommodated our vehicle preference, arrival time, and rental duration, which was so amazing. And our driver, Nancy, was the sweetest!
Easy team to work with
Easy team to work with, buses showed up on time and departed on time. A dependable transportation option!
Unsafe
Even though I had called them multiple times to change and iron our details of my reservation for transportation for a wedding, I was never once told that requesting buses with air conditioning was an additional fee. It’s 2025 so I assumed all buses had air conditioning. Our wedding was on May 10 and there was near record-breaking heat in Fallbrook/Temecula. Temperatures were upwards of 105 degrees. They sent a bus without air conditioning to drive our guests, including some elderly guests, 45 minutes to our venue. Needless to say some guests were feeling faint by the end of the trip. When I called them to ask about it they said “well you never requested air conditioning.” I went on to explain that no one ever gave me the option nor told me it wasn’t included and their response was “well they should have.” I requested a manager call me back and that was 5 days ago and I haven’t heard from them. Mind you I still tipped each bus driver cash money at the end of the night
First Charter took good care of our campers!
We truly appreciated our rental with First Charter~ the driver was professional, right on time, and took great care of our students. We'll definitely circle back for future transportation needs.
Wedding Transportation Dream
We contracted with First Charter for our wedding transportation. Our guests had a BLAST! The busses arrived early, they were clean, and the drivers were friendly! 10/10 would recommend.
First Charter was a dream to work with
First Charter was a dream to work with. I called twice the week before because I was convinced that it was going too easy for me. Michael was extremely competent and not uptight at all. He made the experience so easy and enjoyable. I would not hesitate to use them again, it was the easiest part of planning my event! (Not to mention the amazing prices!)
I can always count that the drivers…
I can always count that the drivers arrive early and on time and that my students are in the hands of safe drivers.
Very prompt and reliable.
Thank you!
I believe our drivers name's were Moses and Michael. They both showed up well ahead of the scheduled pick-up time, which was perfect, as it allowed for immediate loading of our volunteers, once they were ready. Both of them acted very professionally, brought everyone back at the agreed time and ensured a smooth experience. Very happy! Would definitely book agin.
It was a very fun and professional…
It was a very fun and professional experience we had with you guys. much love and much respect
An excellent experience from start to finish
First Charter Bus Rental was excellent! I used them for my wedding at Fallbrook Estate. The original quote and booking process was very easy, friendly, and helpful. The agent gave me good explanations on all the relevant lingo and procedures. A few days before my wedding they followed up with me on the logistics which put my mind at ease. Day of went incredibly smoothly and I'm very thankful.
On time and reliable
Positive experience for short trip
They were punctual, the driver was professional, and the bus was in good working order. We arrived to and from our destination safely and comfortably.
You guys were awesome
You guys were awesome. After some confusion with my original reservation, you guys helped me out of a desperate situation.
Justin and Maria were awesome to work…
Justin and Maria were awesome to work with. Also the drivers all showed up on time with paperwork and hand ready to go
Everything went great and your bus…
Everything went great and your bus drivers were awesome!
SO AMAZING
SO AMAZING! All of our wedding guests absolutely LOVED the school busses! Thank you for helping to make our special day even that much better!
The shuttles were perfect for our…
The shuttles were perfect for our wedding! They were on time and even waited extra time at the end of the night for us to get loaded up. Highly recommend using First Student for any event you need a bus for!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






