All drivers were extremely nice and accommodating. Our only issue was the late arrival of bus #7 on our return. He didn't seem to be concerned he was 30 minutes late. All of our other senior kids h... See more
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Shondra was an absolute pleasure to work with! She checked in regularly with updates and was extremely helpful with the planning. Both of the drivers (I don’t remember the Saturday driver’s name but t... See more
Chuck our driver was OUTSTANDING! He was super punctual, kind, good natured, patient and positive. We really appreciate his flexibility and how great he was with our students.
Our buses were on time and drivers were kind! The ride on the way there was a bit jerky and very slow moving but that might have been because of the weather.
Company details
- #2 of 5 best companies in Bus and Coach Company
- #1 of 4 best companies in Bus Charter
About First Charter Bus Rental - Naperville
Written by the company
Think Yellow for your next event.
From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.
First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.
The best buses
Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.
The best drivers
Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.
The best customer service
First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.
*Location prices vary. Minimum trip time and other restrictions may apply.
Contact info
31W330 Schoger Drive, 60564, Naperville, IL, United States
- 800-204-4362
4.8
Excellent
54 reviews
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Our shuttles for our wedding reception…
Our shuttles for our wedding reception were great! They were on time for both arrival and departure and got us safely to and from the venue.
June 26, 2022
It was a great experience after my…
It was a great experience after my daughters wedding to safely transport guests back to the hotel. The driver was on time, courteous and professional. I would use them again!
June 13, 2022
Bus was on time and the driver was…
Bus was on time and the driver was fantastic. He took us where we wanted to go and provided excellent service.
June 5, 2022
Excellent!!
First charter is an excellent service. The bus drivers are so courteous and friendly. They were right on time, and it was such a convenient way of transporting our meeting attendees.
May 8, 2022
Great service!
April 24, 2022
Booked for 40th birthday party
Booked for 40th birthday party. Buses were clean and on time. Drivers were friendly. Would definitely use again!
February 27, 2022
Excellent service!
February 21, 2022
Very friendly and helpful service
January 5, 2022
Driver communicated effectively and was…
Driver communicated effectively and was on time for all pickups. Driver was polite and hospitable.
January 3, 2022
Absolute wonderful experience!!!
Absolute wonderful experience!!!! We are so thankful!
On time,
Clean,
Our driver was john he was a true gem!!!!
December 12, 2021
Wedding Shuttle
Frist Student worked with us to make sure our wedding party would be transported from our hotel to our venue. Bus driver passed out his card with number and text during the night to update.
November 2, 2021
Bus driver arrived on time but downhill after that
Bus driver arrived on time but it was downhill after that. We rented a school bus to transport people from a hotel to a venue for our wedding. It was a 37 mile trip, that should have taken around 40 minutes. He was to leave the hotel at 4:30 so we could have everyone there and off the bus by 5:15. They arrived late and we had to push the ceremony back.
We then were to have the driver take 2 trips from the venue to the hotel to take attendees home at the end of the night. Even though we had the bus rented until 1:00am the next morning and the first ride home was at 10:30pm, the driver refused to take two trips saying that “we only had the bus rented until 11:30” even though I showed him the receipt that said 1am. Again, the ride was 37 miles so 74 miles round trip to get back to us, and the second shuttle didn’t leave until 12:41am. All the attendees at my wedding had to wait 41 minutes outside in the cold for a bus that we gave plenty of time to get there and back. It took him more than 2 hours to get the second shuttle on the road.
What makes it more frustrating is that I was told I would be charged for going over the time limit even though I have 100 witnesses from the wedding saying it was completely the driver’s fault.
He clearly did not want to work longer and was trying to get out of his responsibilities, which made my wedding suffer.
November 1, 2021
Wedding reception peace of mind
We recently rented a bus for shuttling guests from their hotels to our daughter's wedding reception and back to their hotels. Our driver, James, was punctual, polite, and a pleasure to work with! Our worry level about guests leaving the reception was diminished as we knew they were being safely transported.
October 25, 2021
Timely service!
October 8, 2021
Adequate for what we needed
Adequate for what we needed. Our driver was good and very professional. He wasn't overly friendly or chatty but got the job done. The bus arrived on time and got us there on time. The only thing that I was a little disappointed in was the cleanliness of the bus. I was a little surprised at how dirty the floors, walls and seats were. It wasn't filthy but it was obvious it hadn't had a good cleaning in awhile. There was dirt and hair on the floor and in between the seats and wall. Especially during COVID concerns I'd expect it to be much cleaner.
August 7, 2021
Wedding event
Overall, good experience with the bus driver and the ride! However, there was no A/C. This was not mentioned when we had booked the service. Therefore, make sure you ask about this especially if you have a summer wedding.
July 31, 2021
Great experience and will do it again!
We were so pleased with this service and would do it again in the future! Witt such a large group it was a great choose for us! We had a group of 32 and got great. The driver was so nice and friendly to everyone!
Showed up on time and the ride there abs back was super smooth. Thanks again for bus and making our day that much better!
July 28, 2021
Top driver
Our driver Paul P. was fantastic and very friendly. On-time to and from our destination....very safe. We would recommend this driver for any trip.
April 26, 2021
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