First Charter Bus Rental - Newberg Reviews 8

TrustScore 4.5 out of 5

4.3

1000 Commerce Parkway Suite B, 97132 Newberg, OR, US


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See what reviewers are saying

Rated 5 out of 5 stars

Excellent Transportation Choice! The team setting up our trip was easy to work with, handled changes efficiently and kindly, and communicated. The drivers were on-time, every time, and great with stud... See more

Rated 3 out of 5 stars

In our proposal we asked for a bus that would accommodate 52 adults and we ended up with 51 total and the bus was not large enough to accommodate everyone with two per seat. Unfortunately one of our... See more

Company replied

Rated 5 out of 5 stars

So happy we decided to go with First Charter Bus for our wedding afterparty transportation. The bus arrived on time & even waited a significant time while we wrangled up all our rowdy guests. Our driv... See more

Rated 5 out of 5 stars

2:30 AM? No issues We had to leave at 2:30 in the morning, but I didn't have any issues with booking or from the driver - who showed up a touch early and was great with the early hour.


Company details

  1. #2 of 5 best companies in Bus and Coach Company
  2. #2 of 3 best companies in Bus Charter

About First Charter Bus Rental - Newberg

Written by the company

Think Yellow for your next event.

From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.

First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.

The best buses

Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.

The best drivers

Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.

The best customer service

First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.

*Location prices vary. Minimum trip time and other restrictions may apply.

Your Event
Let's Plan
Get a Quote
Contact Us

Contact info

  • 1000 Commerce Parkway Suite B, 97132, Newberg, OR, United States

  • 800-309-1421

4.3

Excellent

TrustScore 4.5 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Excellent Transportation Choice

Excellent Transportation Choice! The team setting up our trip was easy to work with, handled changes efficiently and kindly, and communicated. The drivers were on-time, every time, and great with students.

June 3, 2025
Rated 5 out of 5 stars

2:30 AM

2:30 AM? No issues
We had to leave at 2:30 in the morning, but I didn't have any issues with booking or from the driver - who showed up a touch early and was great with the early hour.

March 8, 2022
Rated 5 out of 5 stars

Great Experience!

So happy we decided to go with First Charter Bus for our wedding afterparty transportation. The bus arrived on time & even waited a significant time while we wrangled up all our rowdy guests. Our driver was amazing!

August 10, 2021
Rated 5 out of 5 stars

Great drivers

Great drivers. Very nice and personable as well as professional. Clean busses and they were always on time. I'll definitely use them again.

July 26, 2021
Rated 2 out of 5 stars

The driver was odd and made jokes that…

The driver was odd and made jokes that made the group uncomfortable

February 13, 2020
Unprompted review
First Charter Bus Rental - Newberg logo

Reply from First Charter Bus Rental - Newberg

I'm sorry to read this, and I assure you that this experience is not typical. Can you please reach out to me directly? My name is Cesar and I run the Charter Center responsible for the Western United States. I would like to understand more so we can take corrective action. I would also like to work to make your situation right.
Thanks,
Cesar

Cesar M. Perez
Charter Center Manager – Western United States
Cesar.perez2@firstgroup.com
Desk: 513-665-3003
Mobile: 848-456-0288

Rated 3 out of 5 stars

Bus size not what expected

In our proposal we asked for a bus that would accommodate 52 adults and we ended up with 51 total and the bus was not large enough to accommodate everyone with two per seat. Unfortunately one of our staff members had to drive her personal vehicle and take two other chaperones with her, putting us in a predicament. The bus drive was very friendly and flexible. We have used First Student several times and the bus did appear smaller than usual.

December 9, 2019
Unprompted review
First Charter Bus Rental - Newberg logo

Reply from First Charter Bus Rental - Newberg

I'm sorry to read this, and I assure you that this experience is not typical. Can you please reach out to me directly? My name is Cesar and I run the Charter Center responsible for the Western United States. I would like to understand more so we can take corrective action. I would also like to work to make your situation right.
Thanks,
Cesar

Cesar M. Perez
Charter Center Manager – Western United States
Cesar.perez2@firstgroup.com
Desk: 513-665-3003
Mobile: 848-456-0288

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