FirstMortgage Reviews 

Excellent team at first mortgage. We were advised by Nicola and Kirsty and we were very impressed with the service they provided.

I had an extremely positive experience with First Mortgage - A huge thank you to both Lauren and Andrew at the High St / Merchant City branch for guiding me through the entire process, and for their patience, knowledge, and support throughout. They made the process as smooth as it can be. I have already recommended them to friends currently looking to buy a home - and would recommend to anyone!

The First Mortgage Team was incredibly attentive, responding to queries in real time and keeping me updated. I felt guided and supported throughout! Louis and Lottie, thank you for making everything feel so effortless!

First mortgage were excellent from start to finish. Would recommend them as a service, particularly for first time buyers. Kevin was excellent at the start, clearly outlining the mortgage process, offered great advice and was so quick to respond to requests throughout! Helen was also excellent, she responded to all our requests quickly and was so helpful at explaining things in detail (important for first time buyers who do not fully understand all the processes). Both of them were so friendly and they made the whole process a whole lot stressful. Would really recommend first mortgage and we appreciate all your help! The fact that all this advice does not come at a cost to the customer is unbelievable. 5 stars for this company and to Kevin and Helen.

Another very positive experience with First Mortgage in Musselburgh. Lyndsey makes the process so easy, is so knowledgeable and so easy to work with. Rebecca is also very quick to come back with anything they require to keep the process moving. Would always recommend!

Helen and Luke helped us with buying our first home, Very patient and lovely people. They explained every details, steps and ensure we are carried along in every stage. Great job guys! Weldone!

Fantastic service from start to finish! Huge thanks to Carmina, Charlotte and Chris Mattocks, for making our mortgage process so smooth and stress-free. They were professional, helpful, responsive and always there to answer our questions. We truly appreciate all their support and couldn’t recommend them highly enough!

The team are outstanding. They covered every area of our re-mortgage and even helped reduce it further beyond the rate that was originally found. I have recommended them to everyone and anyone, whether buying a new house or re-mortgaging.

Excellent service from Fred throughout the whole process. He was professional, knowledgeable and always responsive, taking the time to explain everything clearly and making sure I was kept updated at every stage.

The whole process was handled smoothly from start to finish and I always felt everything was in safe hands. I would highly recommend Fred and really appreciate all his help in getting everything completed.

I had such a great experience with First Mortgage and honestly couldn’t recommend them enough.

A special thank you to Joanne, who was absolutely brilliant throughout the whole process. Buying my first home felt quite daunting at times, but Joanne was always there to answer my questions, explain things clearly and put my mind at ease. She was incredibly patient, approachable and always so helpful, even when I probably had far too many questions!

I genuinely don’t think I would have found the whole process as easy without her help. She went above and beyond and made me feel like I was in very safe hands from the beginning right through to getting my mortgage offer.

I’d also like to say a big thank you to Rebecca for all her help and support along the way. Everyone I dealt with was friendly, professional and genuinely lovely.

I’m so grateful to you both for all your help. Thank you so much, Joanne and Rebecca!

I cannot recommend first mortgage enough. My experience was first class from start to finish. Scott and Anna in the Corstorphine branch kept me informed at all stages, did the heavy lifting and made the process far simpler than I was expecting. Scott is very patient and checked my understanding throughout the journey. There is a reason that First mortgage's reputation is so good, they care about helping and getting you into your new home.

From booking the initial appointment to discuss our options, meeting with Morgan to go through our decision in principle and application and now receiving our mortgage offer. Everyone at first mortgages Kirkcaldy have been so helpful and professional especially Morgan and Kia who have kept us right every step of the way. As first home buyers we were clueless about where to start but the girls were and still are absolutely fantastic. Thank you so much to you both, you’re truly both a credit to the business!

All of the staff were very kind, patient, and understanding. I’m especially grateful to Kayleigh for all her help and support throughout the process.
They always made me feel reassured and were very quick to respond whenever I had any questions or concerns. I really appreciate all their help and guidance.
I would highly recommend them to anyone.

Very good team and support

Lisa and Andrea (Broughty Ferry Branch) were marvellous. They were both friendly, helpful and provided easy to understand information. My mortgage process has been quick and stress free from start to finish. Thank you Lisa and Andrea.

From initial kick off introduction until completion, the team were FANTASTIC!
Nothing too much - answered every question in a timely professional polite manner.
Cannot recommend enough.

Sophie and Sean at First Mortgage were great to deal with and always made themselves available throughout the whole process. Would highly recommend their services. They made the whole mortgage process as stress free as possible.

We have been using First Mortgage for the last 10 years and have found them fantastic. Their services are the perfect balance of professional but personal with tailored advice provided in a friendly and easy to understand way.

Flawless and efficient at helping with the process of getting a mortgage. Stuart and David were massively helpful with really clear road maps and requests on what they needed from myself. Super friendly team and always just an email away if I needed any help. Couldn’t recommend a better team to help with my first mortgage.

Me and my partner are first time buyers and decided to go to first mortgage for some advice. We met with Charlie Peck who sat us down and settled our nerves by explaining everything we could possibly need to know. He helped us through the full process without any issues at all, helped by Fran Graham who was also great. When they were unavailable due to annual leave, Mark Burdis stepped in and helped us out too. Every member of staff we dealt with were great and we couldn’t thank them all enough for getting us into our new home.