Product delivery was awesome very well packaged. Delivery was on time. Website was easy to navigate and find what I needed. Only thing bothering me is the description on the says brand new genuine Cu... See more
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Company details
- #9 of 10 best companies in Truck Accessories Store
- #57 of 81 best companies in Auto Parts Store
Written by the company
Truck parts seller for Mack, Volvo, Kenworth, Freightliner, International, Peterbilt, Cummins, Dodge, Caterpillar etc.
Contact info
106 Hill St, 28715, Candler, United States
- +1 (570) 290-8421
- support@firsttruckparts.com
- firsttruckparts.com
Asks customers to review
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Hasn’t replied to negative reviews
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Simplicity
First Truck Parts customer support service is Amazingly helpful and supportive. I was able to speak to experts about purchasing truck parts needed on the phone. Checking out was as easy as pie.
The place to get deisel truck parts
I got the part l needed l received it in a couple of days after ordering it the cost was a great price l was able to get email response if l had any questions. If l need parts again l would order from the company.They were a big help . Thank you
Great description fair prices
Great description, easy and simple ordering. Fair prices.
The part I ordered was a hard part to…
The part I ordered was a hard part to fine for a reasonable price thank you and god bless!
Always helpful and responds quickly
Always helpful and responds quickly. Sometimes the stock is not correct on the computer so I can to double check and they are very courteous, informative, and honest. This is a good place to buy truck parts.
Had product in stock and allowed me to…
Had product in stock and allowed me to pick it up at their warehouse same day within a few hours. Price was half off what stealerships were charging for remans and this one was new and didn’t have core.
Online states that they have the parts…
Online states that they have the parts but in all actuality they don’t.
Great fast service
Wait...
Once I got through the ordering stage with the rep it was good. She said she would check stock and call me back but never did. I had waited a couple of hours and the I called back.
The part was exactly what the said it…
The part was exactly what the said it was. The part showed up the day it was promised. Great service!
Fast shipping had all the parts I…
Fast shipping had all the parts I needed at half the cost highly recommended
GREAT PRICE AND IN STOCK
YOU NEED TO CONTACT YOUR CUSTOMERS…
YOU NEED TO CONTACT YOUR CUSTOMERS BACK.
AND GIVE THEM A REFUND FOR BAD PARTS. WILL NEVER BUY FROM THEM AGAIN IF THEY DON'T REFUND THE MONEY FOR THE BAD PART.
Called in and ask if a part was…
Called in and ask if a part was available and it was. Put the order in online needing that part next day and at the time it was past 2:30pm so I didn't think it would it here on time.. It came next day arrived around 10:30am. I was impressed!
Bad customer service
i called and canceled the order. Lady on the phone told me cancelation was successful but my order went through anyway. very disappointed!
item was just as ordered
item was just as ordered , fast delivery , looking perfect
They had a hard to get part
They had a hard to get part. Shipping was great had it in two day.
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