Firstly, not UK based despite web address. Have had issues with misdelivery not being resolved previously, however on this occasion no issues. Shame they don't put any cushioning in the parcels too, j... See more
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Replied to 69% of negative reviews
Typically replies within 2 weeks
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FISHDEAL IS A GREAT DEAL
Always a pleasure to buy from Fishdeal. Quality of product, Delivery on time as promised. Faultless from selection too supply. Over all pleasure
This store offers excellent value and a…
This store offers excellent value and a wide range of products. The customer service is also top-notch. Considering that it ships from Holland, the delivery is quite fast. I had an issue with a rod that broke on the first use, and the customer service promptly resolved it under the warranty. I highly recommend this store.
It was straight forward to order
It was straight forward to order, kept up to date on shipment
Scam or simply terrible service
Ordered a jacket that took longer than promised to arrive. The delivery then arrived and it was an empty cardboard box!
After a few emails I received a response that they had video surveillance that confirmed it was packed. Luckily, I’d kept the box and checked its weight compared to the couriers tracking details. Exactly the same - jacket had not been sent!
10 days on. Still waiting for a refund or reply to emails.
Reported to credit card company and certainly wouldn’t use this company again

Reply from Fishdeal
Very good company
First time ordering from fish deal,will definitely order again from them ,they kept me informed about my order and the items arrived on the date they said it would
Still not received my package yet after…
Still not received my package yet after 3 weeks? Also takes a few emails and days to get a response from you?
After my experience I wish I just paid a little bit more and had my reel to go fishing

Reply from Fishdeal
Shimano Bolognese 5M
The rod was quickly despatched with a very good delivery tracking service. The product supplied was a Shimano Bolognese 5m. I have used it today for dapping flies and can state that is a first class rod. A quality build,slim and light with a nice action. I also did catch a trout!
Slow delivery and lack of information
Placed order 2 weeks ago and still waiting . Terrible service.

Reply from Fishdeal
Damaged package
It took a little longer than other deliveries but more importantly one of the eyes on the rod was severely bended in .. the package was also damaged and probably mishandled by couriers. Still packaging could be better.. use a sturdy tube or much more bubble wrap.
Fast shipping great products very…
Fast shipping great products very affordable and customer service is amazing at sorting a replacement product.
Can’t fault them 👍🏻…
I’ve bought a few different things from fishdeal, small items and larger items and all delivered within the said time frame. I haven’t had any issues with the items bought, used often with no complaints.
However, I did have a rod go walk about
( not sure who was at fault) but a few emails later all was sorted and I received my new rod a few days later. 🙂
Great communication quickly dispatched
Great communication quickly dispatched
Good deal great job…
Great deal and when the delivery goes a bit wrong the team get straight on the problem
great service
I would have given 5 star but...
I would have given 5 star but the delivery takes way too long. But otherwise perfect
Excellent service
Excellent service. Very quick and efficient delivery. I would highly recommend.
Very helpful staff
I had trouble with the delivery however Fishdeal staff was very helpful I would definitely use this site again.
Ordered a baitboat fantastic service…
Ordered a baitboat fantastic service fast delivery step by step tracking fantastic experience will happily use again thankyou
Excellent product.excellent customer…
Excellent product.excellent customer support
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