This is the 3rd time I’ve used Fitment Industries and each time they’ve made the process easy from start to finish. The website is user friendly on a computer and a phone which is great. They package... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I had been looking at a set of Ferrada wheels for a long time but hesitant because of the price. Fitment Industries had a sale on a set i liked and so I pulled the trigger. Got the Ferrada F2. Deliver... See more
Company replied
I had ordered a set of coilovers during the Black Friday sale as a Christmas gift expecting them to arrive before 12/18 but they had been placed on back order. Greg was super helpful with the whole pr... See more
Company replied
Being this was my first time buying rims online I was a little nervous but with fitment industries guided wheels and tires package it helped me find the exact rims I wanted and what tires I may need.... See more
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4.3
Excellent
301 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 95% of negative reviews
Typically replies within 24 hours
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Specifically bought wheels because they…
Specifically bought wheels because they said they would be delivered January 2nd, 2025 and even paid for special delivery for it to be quicker just for them to turn around and has the same delivery date as if I never bought the speedy delivery.
December 30, 2025
Unprompted review
Reply from Fitment Industries
Thanks for bringing this to our attention. We’re sorry for the confusion and frustration with the delivery timing, especially after paying for expedited shipping. A manager will be reaching out to review this and help make things right.
Excellent customer service/great product!
We ordered rims/tires for my son's Christmas present and had a great experience. The customer service was excellent! We had to reach out right after placing the order with a question and we received an immediate (automated) response, but then heard back from a person directly very shortly. They answered out question and resolved our issue quickly (a payment issue we had, not a problem on their end) and kindly. Can't say enough about the customer service!
We received notifications via email once the rims/tires were shipped and they arrived carefully packaged, on time, and looked great. We have only had them on the vehicle and using them now for just under a week, but no issues and they look fantastic!
December 19, 2025
Unprompted review
Reply from Fitment Industries
Thank you for the thoughtful review! We’re thrilled to hear our team could help quickly and that everything arrived on time and looking great. We hope your son loves the new setup—thanks for choosing us!
Everything went smoothly with no…
Everything went smoothly with no issues. Shipping and packaging were awesome as well. I have no complaints
December 24, 2025
Unprompted review
Reply from Fitment Industries
Thanks for the great feedback! We’re glad everything went smoothly and that shipping and packaging met your expectations. We appreciate your support!
Fast shipping
Fast shipping, packaging was good no damages.
Tires were mounted and balanced.
December 24, 2025
Unprompted review
Reply from Fitment Industries
Hi Kevin - thanks a ton for your feedback! We appreciate you using us for your build.
The packaging was top tier
The packaging was top tier and shipping was fast
December 15, 2025
Unprompted review
Reply from Fitment Industries
Thank you! We’re glad to hear the packaging and shipping met your expectations.
Outstanding service and quality
I had ordered a set of coilovers during the Black Friday sale as a Christmas gift expecting them to arrive before 12/18 but they had been placed on back order. Greg was super helpful with the whole process and they actually arrived 3 weeks early and they look fantastic. They are the tru hart street plus coils.
November 28, 2025
Unprompted review
Reply from Fitment Industries
Thanks for sharing! We’re glad Greg could help and that your coilovers arrived early and look fantastic.
Good customer service experience and…
Good customer service experience and all items arrived in mint condition and within a short time frame especially during the holidays. Thanks!
December 9, 2025
Unprompted review
Reply from Fitment Industries
Thank you! We’re glad everything arrived in great condition and that you had a positive experience, especially during the busy holiday season.
Highly recommend!
I have been a loyal customer of TireRack.com for many years. I switched to Fitment Industries because of their exceptional knowledge of custom fitment options, much broader selection of high-quality wheels (including offset, bolt pattern, and center bore options), and very competitive pricing.
The shipping packaging was superb, with foam padding, cardboard, and shrink-wrap to protect the wheels and tires.
December 17, 2025
Unprompted review
Reply from Fitment Industries
Thank you for the feedback! We’re thrilled you made the switch and are happy our selection, expertise, and packaging met your expectations.
Reply from Fitment Industries
Thanks Aldin! We're glad you loved your wheels and tires.
Quick delivery quality products it’s my…
Quick delivery quality products it’s my second time ordering from Fitment great experience will order again.
December 12, 2025
Unprompted review
Reply from Fitment Industries
Thanks Luis! Appreciate your feedback.
Received old tires
Customer support did good to give update on why shipping was taking a bit longer but when I received my wheels some of the tires were from 37th week of 2024 and I received in December of 2025 so I had lost about a year and half of the tires life when I bought them new, it says unprompted review but I received a message from them saying they wanted a 5 star review
December 12, 2025
Unprompted review
Reply from Fitment Industries
Hi Raul - we understand your concerns with the manufacturer date of the tires you purchased. Ultimately, we'd never sell anything that isn't high quality, but we can see where you would consider manufacturer date when you received the tires. We'd like to discuss this further, so we'll connect with you here to get your info and go from there. Thank you!
Quick ship and a good price.
December 10, 2025
Unprompted review
Reply from Fitment Industries
Thanks for your feedback! We appreciate you working with us.
Reply from Fitment Industries
Thanks Trey! Great to hear you liked your wheels.
Excellent service!!!
These people went out of their way to make me happy. I tried to purchase a pair of open box wheels they had listed and there was an issue where they had to cancel the order. I saw them listed again and had the same issue. They apologized and said they’d ship me out 4 brand new wheels at cost direct from the factory if I wanted, just to make things right. I received my brand new wheels lightning fast and could not have been happier.
In a time where almost everything is automated and customers have little to no direct contact with a retailer, these fine people went above and beyond to make sure I was happy. What a great feeling.
November 11, 2025
Unprompted review
Reply from Fitment Industries
Dennis - thank you a ton for your patience and willingness to work with us! We appreciate you working with us and look forward to hopefully working with you again in the future. Thanks again!
Will shop here first from now on!
Best prices, really fast delivery, and wheels were well packaged!
December 7, 2025
Unprompted review
Reply from Fitment Industries
Thanks for your feedback! Glad to hear your experience with us was good.
Sent me the wrong hardware
Sent me the wrong hardware. Asked for lug bolts but received lug nuts. Kinda dumb for a "fitment" brand..
December 4, 2025
Unprompted review
Reply from Fitment Industries
Hi Johnny - sounds like we made a mistake in sending you lug nuts instead of bolts. We are really sorry this happened, and want to make sure we make it right. We'll reach out to you here to get your info and should be able to connect you with a manager from there! Thank you for your patience.
Very good products and service!
My package arrived earlier than projected, was really packaged well, and the wheels/tires were blemishless, fits really good, and mounted perfectly. Very happy with my purchase.
November 29, 2025
Unprompted review
Reply from Fitment Industries
Thanks Edwin! We really appreciate your feedback.
Customer Service
My wheels arrived in two deliveries; I thought the delivery of the lug nuts was missed. I sent an email to Fitment with this information. They got back to me immediately, and they sent a picture showing that the lug nuts were in one of the wheel boxes. Great customer service and quick! Thanks
November 28, 2025
Unprompted review
Reply from Fitment Industries
We appreciate the great review!
Disappointed.
Have used fitment in the past and were fine; not sure where the quality control process has declined. My first order completely left out a 4th wheel from shipping.... it just never came. At all. Got two used / damaged wheels as well. Literally looked like the wheels were test mounted or had curb rash on the inner and outer ends.
So, incomplete order and damaged. Filled out a promissary return exchange and was told I had to ensure the wheels were packaged and returned in good quality packaging which was kind of backhanded since the ones I received looked horrendous and were sent in boxes that appeared to either be extremely old or used, damaged, or both. Fine, still did my part... im a customer, not freight or handling.
Packed the damaged ones in a better box (in an FRS.. not much fun to drive to and from FedEx with wheels crammed in)... only to receive an incomplete set of wheels in the mail, again. Im not a difficult customer but this process really was unfortunate. Its just 4 wheels. Was offered a T shirt. Will not be returning, sorry guys.
November 25, 2025
Unprompted review
Reply from Fitment Industries
We're very sorry to hear that your experience with us was less than stellar. Upon review, it does look like the carrier had lost one wheel in transit and obviously damaged two wheels that we've since replaced. There was the need to file a claim for the singular missing wheel which led to a mistake by our team to send out 3 replacements originally. We apologize for this mishap and we'll be reaching out to discuss this a bit further. Thank you.
Great products and customer service
Brianna from customer service was amazing, had to send my wheel and tire package back but there was no problems at all and I'm extremely happy with my purchase
November 22, 2025
Unprompted review
Reply from Fitment Industries
Thanks so much for choosing us for your build, Larry!
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