Fitment Industries Reviews 

302
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 205 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, noting that items like wheels and tires arrive in perfect, blemish-free condition and fit as expected. Many people highlight the exceptional packaging, which ensures products are well-protected during transit, often arriving earlier than anticipated. Reviewers frequently mention the professional and helpful customer service, appreciating assistance with fitment, order updates, and quick resolutions. However, some customers noted issues with orders, such as packages sent to incorrect addresses or missing items. A few also experienced unhelpful customer service, with reports of unfulfilled refunds or slow communication. Additionally, some reviewers received products that did not fit, were damaged, or were not as described.

What people talk about most

Product

Users describe positive interactions with product, with many reviewers praising the fast delivery and... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Order

Consumers find order to be positive, with many reviewers praising the ease and speed of the ordering process,... See more

Quality

Reviewers highlight positive aspects of quality, with many expressing extreme satisfaction with the condition... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the exceptional communication,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the 3rd time I’ve used Fitment Industries and each time they’ve made the process easy from start to finish. The website is user friendly on a computer and a phone which is great. They package... See more

Company replied

Rated 5 out of 5 stars

I had been looking at a set of Ferrada wheels for a long time but hesitant because of the price. Fitment Industries had a sale on a set i liked and so I pulled the trigger. Got the Ferrada F2. Deliver... See more

Company replied

Rated 5 out of 5 stars

I had ordered a set of coilovers during the Black Friday sale as a Christmas gift expecting them to arrive before 12/18 but they had been placed on back order. Greg was super helpful with the whole pr... See more

Company replied

Rated 5 out of 5 stars

Being this was my first time buying rims online I was a little nervous but with fitment industries guided wheels and tires package it helped me find the exact rims I wanted and what tires I may need.... See more

Company replied



Contact info

4.3

Excellent

TrustScore 4.5 out of 5

302 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 95% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(302)

197 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great products and customer service

Brianna from customer service was amazing, had to send my wheel and tire package back but there was no problems at all and I'm extremely happy with my purchase

November 22, 2025
Unprompted review
Fitment Industries logo

Reply from Fitment Industries

Thanks so much for choosing us for your build, Larry!

Rated 5 out of 5 stars

Easy to navigate

Amazing service. Called and got my product ordered right away, without any issues. Only wish the online part could do split payments, in case a gift card is used. Past that, it was great!

November 14, 2025
Unprompted review
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Reply from Fitment Industries

We greatly appreciate the glowing review, Giddel!

Rated 5 out of 5 stars

Everything was made easy and when the…

Everything was made easy and when the wheels and tires arrived they came all ready to be installed, and with introductions on how to set up tms and everything. This is my second purchase and so far 10/10

November 20, 2025
Unprompted review
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Reply from Fitment Industries

Thanks so much for taking the time to leave us such a great review, Angel. It's incredibly appreciated!

Rated 5 out of 5 stars

Tien S coilovers arrived in pristine…

Tien S coilovers arrived in pristine condition & shipment was faster than expected. Got them installed same day it arrived and very happy with the modification on my car. Looks great and handles even better!

November 20, 2025
Unprompted review
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Reply from Fitment Industries

Happy to hear everything went well with the coilovers! Thanks again for choosing us for your build!

Rated 5 out of 5 stars

Needed Help and I got it.

I was on the phone several times with a representative and he made sure I got what I was wanting. He made this a very easy process and I received my package quickly. They fit just like expected. I was very happy with Fitment Industries

November 1, 2025
Unprompted review
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Reply from Fitment Industries

Thanks for taking the time to leave us such a glowing review, Dustin!

Rated 5 out of 5 stars

Andrew crushed it for me

Andrew crushed it for me. He helped me every step of the way and now I am the proud owner of some sick wheels

November 13, 2025
Unprompted review
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Reply from Fitment Industries

Robert - Thanks for the stellar review! We'll be sure to pass this along to Andrew!

Rated 5 out of 5 stars

Rims and tires arrived as expected

Rims and tires arrived as expected, no cracks no chips the only issues I had was the psi was at 55 so I had watched a review video of these guys before and I had deflated the tires to the correct 35 psi. The wheels were balanced they spline lug nuts were decent quality I switched the out with gorilla lug nuts for the security but I would definitely buy from them again.

November 14, 2025
Unprompted review
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Reply from Fitment Industries

Thanks for taking the time to leave such a great review!

Rated 5 out of 5 stars

Shipment was pretty quick

Shipment was pretty quick, very easy to order from , and overall happy with my wheels I ordered .

November 17, 2025
Unprompted review
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Reply from Fitment Industries

We appreciate the support, Brian!

Rated 5 out of 5 stars

I ordered on Friday and got my wheel on…

I ordered on Friday and got my wheel on Sunday. Pleasantly surprised. Super fast shipping

November 7, 2025
Unprompted review
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Reply from Fitment Industries

We are glad to hear you found our website well organized with excellent service and quick delivery. Thanks again for the support!

Rated 5 out of 5 stars

The best wheels/tires online

Vast wheel and tire selection, great prices and speedy shipping. I ordered a complete wheel and tire package and it came with everything. Completely transformed the look of my car and everything arrived in 6 days. Wheels/tires were mounted and balanced with TPMS pre-installed and were shrink wrapped with thick foam and cardboard protecting and covering both sides of the wheels. What an amazing experience! I was a customer of a company that allegedly has a whole rack full of tires (wink), but fitment industries is now my #1 go-to. There must be a reason all these popular YouTubers are using them for their builds. My only recommendation is to implement some type of visualizer on the website to get an idea of what the wheels would look like on your vehicle. I used a separate ai app to generate images of my car’s with the wheels I ordered which worked fine, but a visualizer similar to the previously mentioned competitor would give you that extra edge when it comes to the shopping process

November 17, 2025
Unprompted review
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Reply from Fitment Industries

Thanks so much for the great review! We're always looking to improve so thank you for the great feedback!

Rated 5 out of 5 stars

Great everytime

3rd set of rims and tires from them. All have been great!
Will continue to order from them.
Ordered on a Friday, they came in 4 days later on Tuesday and packaged nicely

November 18, 2025
Unprompted review
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Reply from Fitment Industries

Thanks so much for continuing to choose us! Enjoy the new shoes!

Rated 5 out of 5 stars

Wheels and tires for my odyssey

Great experience from start to finish! Very helpful and knowledgeable! Great communication and fast shipping!!

November 17, 2025
Unprompted review
Fitment Industries logo

Reply from Fitment Industries

Thanks so much for choosing us for your build!

Rated 5 out of 5 stars

Great Customer Service

Customer service was extremely helpful with an update to my order. the packaging and assembly was top notch. Thank you!

November 13, 2025
Unprompted review
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Reply from Fitment Industries

We appreciate the wonderful review, Joe!

Rated 5 out of 5 stars

Wheels/ tires came as ordered

Wheels/ tires came as ordered. The packaging was phenomenal. I purchased wheels and tires from others and they were never packed and protected like figment industries were. Great attention to detail

November 18, 2025
Unprompted review
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Reply from Fitment Industries

Happy to hear we could provide a quality experience, David! Thanks again for choosing us to complete your build!

Rated 5 out of 5 stars

Good experience!!!

Good experience here!!! Great price and super fast shipping. Would definitely shop here again. Thank you!!!

November 12, 2025
Unprompted review
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Reply from Fitment Industries

Thanks so much for the great review! We appreciate your support!

Rated 5 out of 5 stars

concierge fitment guide

for most, looking for an atypical fitment. Fitment rep guided me through the entire fitment process using previous orders and fitment guides to guarantee an unusual fitment sizing me up from a 255 to a 275. Met every expectation to a gorgeous set of wheels.

October 27, 2025
Unprompted review
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Reply from Fitment Industries

We appreciate the great review, Stan!

Rated 5 out of 5 stars

Customer for life

The people at Fitment Industries were amazing. Everyone I dealt with was professional, knowledgeable and best of all nice. I’m new at modifying my car and they made learning about wheels and different fitments much easier. Customer for life

November 10, 2025
Unprompted review
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Reply from Fitment Industries

Thanks for the great feedback, Ralph! Thanks for choosing us for all your builds!

Rated 4 out of 5 stars

Bad quality inspectors

I would love to do 5 stars, however 2 tires I ordered were out of round and it took almost a month to do the warranty claim for them. When doing the warranty claim I noticed a chip on the top inside of my lip on the rim, presumably due to the tires being stretched maybe something hit it in shipping I’m not sure. It’s fairly large.

November 6, 2025
Unprompted review
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Reply from Fitment Industries

AJ - Sorry to hear about the claim. When it comes to warranty claims, we're typically at the mercy of the manufacturer for the process as they offer the warranty coverage. With QA, it's pretty tough to determine a tire out of round without a road force balance or the weight of the vehicle on a tire, hence why these wouldn't have been stopped within the warehouse. We apologize for the headache on this and show that our team has just recently finalized the claim. Please do not hesitate to reach out with any questions about the damage as we'll be more than happy to take a second look into this. Thank you!

Rated 5 out of 5 stars

Easy process from start to finish

Easy process from start to finish! Shipment quality top notch!

October 28, 2025
Unprompted review
Fitment Industries logo

Reply from Fitment Industries

Hector - We appreciate the great review and we're glad to hear we could provide a quality experience!

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