Fitnessup Reviews 111

Ordered a watch before Christmas and still have not received it. No proper contact with them until i opened a dispute with my bank for a refund. They are now claiming that it was delivered but have provided no proof of delivery. Absolute scam never buy of an advert on facebook

Extremely bad customer service. I am trying to contact them as the watch is faulty but they won't reply. So annoyed.

That was waste of time and money.

Ordered on the 06/12/2020 as a christmas present did not arrive until the 31/12/2020 I have tried to return it and they want me to pay a £10.00 admin fee and pay the return postage then take off postage fee again before I get my refund total scam DO NOT USE THESE CLOWNS THEY WILL RIP YOU OFF

Although I waited a little longer than was stated ( 8-10 days) I waited 14 days but bearing in mind Covid and Xmas deliveries my watch arrived as exactly as was advertised, I am really pleased and would recommend buying from fitness up

DO NOT BUY SCAM SCAM SCAM !!!!!

Saw this on Facebook and ordered a fit bit deal
Hasn't arrived .No response to emails .Looking at the reviews not linked to the site backs up my thoughts. Contacting my bank and going to their fraud Department

Ordered watch said it was posted but it hasn’t, took extra money out of my bank for something I didn’t order. DONT USE IT IS A SCAM. No reply from any emails, no number to contact.

Order 1860 - SmartFit+ with Extra Free Milanese Bracelet
Omg what a nightmare, order 1 x item, order confirmation came through and charged my card for x 4 of the same item, tried to contact, no reply, need to return 3 x items - why does this company not have a phone no that works or reply to emails - disgusting customer service- do not order - need £180 refund but they just ignore me 😡😡😡😡😡😡😡😡

Total scam DO NOT place an order, they take your money and never deliver.
No mater how hard you try you can’t get any communication from them.

It's a fake site please don't buy don't know why instagram is allowing such promotions, they will just take money that's it. Fake number, fake email . What is the solution for this

These people are just just taking money and after that no response.
They have mentioned wrong no. and a fake chat box on their site.
We all must report to cyber crime .

Its totally fake side my order id is fp1096 and I ordered 2nd of june but I don’t got my product friends please don’t by any product from this site

it is fake and not dilivered goods or services is only take your money

Luckily I only ordered a £15 resistance band. This was at the start of April. I didn’t receive it for ages then got a text saying it had been shipped. I waited but nothing came. I tried contacting them on the phone number they had sent me the confirmation on but nothing. Recently I got a refund for the band but no communication from them. Also, in the last few days my card that I paid with has been used to pay for items in Argos, which I did not buy!! It’s all very odd but if you’ve received a refund it might be worth checking your accounts.....seems like a coincidence! STAY AWAY from this company!!

Date of order 28/04/2020

If a website could give off a ghost town feel, Fitness Up’s did. Not to mention their shell of a social media presence. But given what I was after was sold out everywhere else, Fitness Up was almost too good to be true. Off I went ordering what should’ve been a 20kg Olympic bar at £218.59. It was only when I noticed in my pending transactions that the debit was to “STRIP CURTAIN” that I started to feel somewhat wary.

I revisited the website from time to time a couple days after my order - it’s top banner reading “we’re open for business” or similar, I had quickly received a confirmation email and later the banner at the top of its site changed, not before the website was briefly taken down. Which rang alarm bells again. The banner later read “please allow ten working days for your order to be delivered” - reasonable given the current health climate. I then received an email stating “your order is on the way, track your shipment to see delivery status” there was a glimmer of hope but what I was really after was courier information and details as to how much I was being taxed. None of this information was provided within the order. It was all very basic and cobbled together.

Surprise surprise the order never arrived, cue a series of calls, emails, Facebook reviews and attempted contact via Messenger - all on my part. No answers. No acknowledgement of my complaint. But I could see plenty of others had found themselves in the same circumstances. What is even more bizarre is that these fraudsters have allegedly refunded a couple of people... I’ll believe it when I see it.

Remember, kids, Fraud By False Rep can land you up to ten years. And I want my money back.

Contacting my bank tomorrow to get the ball rolling with getting my money back.

Hugely disappointing , had accepted that I’d probably lost the £300 I’d spent on items never delivered but very pleasantly surprised that they have refunded me IN FULL this morning .
Thank you .

The company never delivers the goods and has closed the website. I have just checked my bank and there is a refund for the money though which is strange?

We ordered dumbbells on 20th April told us they had 5 in stock. We ordered a pair and was told they would be delivered within 5 working days...still not received them as at 21/5/20 (have emails to prove this) If I could give a zero that’s what they would have been given.....complete charlatans #DO NOT BUY FROM THIS COMPANY. They will communicate with you until you make your order then THEY WILL TAKE YOUR MONEY AND NOT DELIVER THE GOODS 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡

complete scam!!! do not buy from them.