Reuben at the Chessington branch was excellent. Listened carefully to my needs and limitations and recommended two different bikes and helped me choose the right one. Everything he said was clear and... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Very enjoyable! We would thoroughly recommend a visit to the store. Zen, the manager, is a very personable, knowledgeable chap, for whom nothing was too much trouble. He went to great lengths to advis... See more
Company replied
Excellent service from Fitshop Birmingham. Special thanks to Phoebe. I've been looking for a belt squat for some time and was given a great offer. Super fast delivery. Haven't had a chance to put it t... See more
Company replied
Senti did a fabulous job helping me put a heavier kettlebell than I use to in the car for me as well as recommending me to buy lower weights to achieve my goals. I am satisfied with the customer s... See more
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Company details
- Fitness Equipment Store
- Fitness Equipment Wholesaler
- Indoor Cycling
- Sporting Goods Store
- Table Tennis Supply Store
About Fitshop UK
Written by the company
WE LIVE FITNESS
At Fitshop we live fitness, which is why we have made it our mission to promote the benefits of health, fitness and wellbeing to everyone. Whether you are a beginner or an elite level athlete, we have equipment that can help you achieve your goals.
As the largest fitness equipment retailer in Europe and with over 40 years of experience, we offer an incredible variety of solutions for every workout space. Boasting over 80 premier fitness equipment brands, our commitment to excellence in both product range and service has positioned us as the undisputed leader in home fitness throughout Europe.
Don't know where to start? Why not visit one of our 10 UK stores nationwide or speak to our team of fitness experts on 0141 737 2250 who are always happy to offer advice on product selection.
Contact info
3 Rutherglen Links, G73 1DF, Glasgow, United Kingdom
- 0141 737 2249
- feedback@fitshop.co.uk
- fitshop.co.uk
4.6
Excellent
12K reviews
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Replied to 89% of negative reviews
Typically replies within 1 week
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Sharp and efficient service by Leon
July 25, 2026
Unprompted review
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Amazing choice of equipment
July 25, 2026
Unprompted review
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Helpful knowledgeable and friendly…
Helpful knowledgeable and friendly staff, Dylan was particularly helpful, would definitely recommend
July 25, 2026
Unprompted review
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Max and the team kept us fully imform…
Max and the team kept us fully imform all the way from ordering to delivery excellent product (bodymax sc50 bike),
Delivery was excellent and very helpful (DX)
July 24, 2026
Unprompted review
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Gemma in Manchester is incredible
Gemma in Manchester is incredible, thanks
July 24, 2026
Unprompted review
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Erin was brilliant and gave us lots of…
Erin was brilliant and gave us lots of advice. We bought a cross trainer and a multigym and she helped us get the best models
July 24, 2026
Unprompted review
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
craig was great
craig was great, knew exactly what i needed for the home gym
July 23, 2026
Unprompted review
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Great products and staff service
Was in here the other day and was pleased with the service. Good products too, one of the workers named Lewis was really helpful in giving information about what I needed.
July 21, 2026
Unprompted review
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
The guys are always really helpful and…
The guys are always really helpful and friendly. No pushy sales and really good advice. Thanks Zen and everyone that works there.
July 23, 2026
Unprompted review
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Lewis was great
Lewis was great, he followed up with me and was very responsive, price point was good to, would definitely recommend.
July 22, 2026
Unprompted review
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Went in to the shop for a kettlebell…
Went in to the shop for a kettlebell and was serves quickly and promptly by Zen
July 23, 2026
Unprompted review
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Helpful visited Leon at leeds
July 23, 2026
Unprompted review
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Outstanding customer service
Rob from Leeds, was so helpful and went out of his way to help me with products on the website. Highly recommend company to buy from.
July 22, 2026
Unprompted review
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Great service
Both Phil and Chris, from the Edinburgh branch, were fantastic to deal with.
They took the the time to understand our needs and provided great customer service.
Definitely recommend Fitshop to anyone looking for fitness or gym equipment.
July 22, 2026
Unprompted review
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Really simple buying process
Really simple buying process, Callum on the chat was super helpful. Would definitely recommend
July 22, 2026
Unprompted review
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Came to Fitshop again to get more gym…
Came to Fitshop again to get more gym equipment. Slam ball, mats etc. Rob was great and did a good deal.
July 22, 2026
Unprompted review
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Great service and fantastic products in…
Great service and fantastic products in store
July 22, 2026
Unprompted review
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
I had a great experience with the…
I had a great experience with the Fitshop Chessington store, especially Lewis who was really helpful from start to finish.
I spent months researching different all in one trainers, comparing brands and visiting showrooms before making a decision. Lewis was always patient, happy to answer my questions and never made me feel under any pressure to buy. He helped me narrow everything down and I ended up going with the Force USA C20.
The customer service was excellent throughout. Communication was always quick and professional, and it genuinely felt like Lewis wanted to help me find the right setup rather than just make a sale.
I chose to buy through the Chessington store because of the service I received and it's nice knowing I have a knowledgeable local team nearby if I ever need advice or want to add more equipment in the future. They are always trying to get you the best deal on price which I appreciated.
Thanks again to Lewis and the team. I'd happily recommend the Chessington store to anyone looking to build a home gym.
July 22, 2026
Unprompted review
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
The team was professional
The team was professional, knowledgeable, and very helpful, providing valuable insights into the equipment and helping us find the right solution for our needs.
Blake was particularly helpful throughout the process, taking the time to answer our questions and offer expert advice. Thanks to his guidance, we decided to purchase the MG5 Multi Gym.
I would highly recommend the Fitshop Birmingham store to anyone looking for quality fitness equipment and outstanding customer service.
July 13, 2026
Unprompted review
Reply from Fitshop UK
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
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