FitSupplies.co.uk Reviews 252

TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

Order taken and not delivered back in March. I have tried to contact the company on different occasions to give them an opportunity to respond with no reply. Complete farce. Recommend avoiding them.

Rated 4 out of 5 stars

Product itself fine. Disappointed colour was not as expected. Delivery awful. Couldn’t get hold of carrier to tell them where to leave it. Boxes damaged and sodden on delivery. Not suppliers fault... See more

Rated 1 out of 5 stars

Just in case check the bank statements. I only noticed after the 3rd and 4th deductions were reserved. I didn't even order anything. Thankfully the bank protects against these things. Weird thing is o... See more

Company details

  1. Fitness and Nutrition Service

Written by the company

Fitsupplies.co.uk is one of the UK’s leading online retailers within the Health and Fitness industry, with the simple aim of making fitness affordable for all. With over 20 years industry experience, we take pride in sourcing and supplying the very best products for our customers and delivering an unrivalled customer experience. With an extensive offering of strength and functional training equipment, studio accessories and wellness solutions, all of which offer superb value for money, fitsupplies.co.uk really is a one stop shop for all of your fitness needs.


Contact info

2.2

Poor

TrustScore 2 out of 5

252 reviews

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1-star

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Rated 1 out of 5 stars

The company doesn’t deserve one star


As previous people have said, they take your money yet do not supply the goods. Zero correspondence to emails when you ask for updates. Trading standards have been informed. Had to retrieve my money through chargeback.

How is the website still trading :/ AVOID

December 30, 2024
Unprompted review
Rated 1 out of 5 stars

Fraud

Just in case check the bank statements. I only noticed after the 3rd and 4th deductions were reserved. I didn't even order anything. Thankfully the bank protects against these things. Weird thing is o dont know how the first deduction was made since the card has the visa secure option, which means no new store should be able to take money using card details without app or message confirmation

October 31, 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY

DO NOT BUY - THEY TAKE YOUR MONEY AND DON'T DELIVER! COMPANY IS NOT OPERATING ANYMORE. THEY DON'T REPLY TO EMAILS AND PHONE CALLS.

October 20, 2024
Unprompted review
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Rated 1 out of 5 stars

Take your money and don't deliver

Take your money and don't deliver. They don't reply to any methods of contact either. Complete charlatans. Had to raise a claim with my credit card company.

October 29, 2024
Unprompted review
Rated 1 out of 5 stars

one star is too much

one star is too much. I wish I'd looked at the most recent reviews. Order placed, money taken, no order has arrived, no response from email sent. If any one from the company see this I'd like a respose ASAP.

October 17, 2024
Unprompted review
Rated 1 out of 5 stars

0 stars

0 stars! Same as other reviews and wish I had checked them before placing the order. I ordered my item on 25th Aug now 5th Sept and hasn’t been received. Contacted company via contact form, chat, email and instagram to request an update no response to any of my communication. Monies have been taken from my account, fraudulent company do not purchase

September 5, 2024
Unprompted review
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Rated 1 out of 5 stars

Ordered on 15/8/24

Ordered on 15/8/24, money deducted £150 from my account but still no product delivered by 3/9/24. Cannot get response via phone or email. Cannot get refund as no one will respond.

September 3, 2024
Unprompted review
Rated 1 out of 5 stars

0 STARS!

0 STARS!
Since placing my order 24/7/24 £99.95 for 2 pack Pilate Bender Balls and carry bag.Order allegedly sent 26/7/24, my money banked 25/7/24!
After numerous emails to FITSUPPLIES, reply on 2/8/24 from CJI Retail Group Customer Services saying my order being sent from supplier directly???WHo are they/ What is their trade name? Contact info?
11/8/24 sent an email and 18/8/24 as no reply. Will go to my bank to report FRAUD.
DO NOT PLACE AN ORDER WITH THIS COMPANY!

August 18, 2024
Unprompted review
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Rated 1 out of 5 stars

I ordered on the 25/06/2024 its is now…

I ordered on the 25/06/2024 its is now 10/07/2024. I have not received my order.
Tracking number has not information about my product attached.

Emails have been ignored.

I have heard that this company is now operating as a scam company.

I will now be logging a fraud complaint

July 10, 2024
Unprompted review
Rated 1 out of 5 stars

Live Wowcher offer

Why is Wowcher still advertising deals from this company? They don't exist anymore, which is quite evident from the lack of response to contact from me and others regarding non delivery of a incline workout bench.

March 22, 2024
Unprompted review
Rated 1 out of 5 stars

Order placed 2nd June supposedly for…

Order placed 2nd June supposedly for next day delivery. Still not received goods. All email requests for an update on delivery have been ignored. Chat function on website totally useless only tells you order has been fulfilled when it hasn't even been dispatched. Complaint registered!

June 3, 2024
Rated 1 out of 5 stars

I wish I'd read the other reviews…

I wish I'd read the other reviews before I ordered. Same story, I was expecting next day delivery still haven't received product. Unable to contact the company and emails have been ignored. I have now registered a dispute.

April 18, 2024
Unprompted review
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Rated 1 out of 5 stars

Items don't arrive, Company is a SCAM

Made an order over 6 weeks ago which has not been received. All attempts to contact the company have failed, as you don't get a reply. Their phone number is a premium number and no-one calls back. This company is a SCAM, so please DON'T USE. Their website looks good but there is nothing else good about them :(

April 15, 2024
Unprompted review

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