Absolutely trash . Ordered a 300lb weight set . Delivery was late . Ordered a 7ft barbel and a pair of weights going from 45, 35, 35, 10, 5 and 2.5. I got six boxes of 10, 5 and 2.5 . Waste of money ,... See more
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See what reviewers are saying
Hello. I do Not remember signing up for any of your Company's services..... furthermore, I see that money is being taken out of my Canadian Account vs paying U.S. Rates???? I would ask these paym... See more
Company replied
Dedicated people work here, like my assistant Imani. They provide maximum help in case of any problem that arises, their ability to solve is limitless. Zsuzsanna Rózsa
They helped cancel my subscription that I wrongly signed up for without any hassle and it was very responsive and cancelled it before any deductions were made I received a call from Eugene which chec... See more
2.8
Average
126 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Absolutely trash
Absolutely trash . Ordered a 300lb weight set . Delivery was late . Ordered a 7ft barbel and a pair of weights going from 45, 35, 35, 10, 5 and 2.5. I got six boxes of 10, 5 and 2.5 . Waste of money , waste of time and the return/ refund process is complicated . Suck garbage and bad business
December 11, 2025
Unprompted review
Thank you escalation team for…
Thank you escalation team for responding so fast it shows you care about your customers
October 7, 2025
Unprompted review
Fraud
they took 69.49 Euros from my account after I purchased something for 1.95€
Fraud
September 11, 2025
Unprompted review
Query was handled very well 👏 by Emily
Query was handled very well 👏 by Emily.
Thank you
May 4, 2025
Unprompted review
It Was Good
It Was Good
The person that took care of my issue was very nice and efficient.
But im still waiting on my refund
January 26, 2025
Unprompted review
Issue addressed quickly
Hi
My issue was addressed immediately.
Lets hope it stays like that
February 6, 2025
Unprompted review
SCAM!
This company scammed my elderly mother into clicking subscribe to their "service" via a Facebook ad, that she was then unknowingly subscribed to for half a year. You can not cancel the subscription online. The button is there but their site is a buggy mess, end won't cancel your subscription. I had to ask the chat agent, to cancel it. They did, only for them to re-activate the subscription half a year later. When I noticed, I spoke to their chat agent again, and asked them to delete her account. They canceled the subscription, but said, that they only allow deletion requests by email. So I emailed them. They responded, that they deleted her account, and would be happy to return her lost money, if she left a 4 or 5 star rating on this link. We ignored it. Well, they obviously didn't delete her account as today we got another email from them, asking for a 4-5 star review here. Well here you go.
@Nicholan Hope you are happy.
February 5, 2025
Unprompted review
Reply from fitvid.pro
Dear Dave,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate your account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@fitvid.pro for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Reply from fitvid.pro
Dear Regina,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@fitvid.pro for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Hi sir/mam I really appreciate your…
Hi sir/mam I really appreciate your response, wherever I sent request you always response, I really appreciate it that's makes a good company
January 19, 2025
Unprompted review
Jas's service was fast.
January 26, 2025
Unprompted review
Because Karl did me help very well!
January 23, 2025
Unprompted review
Great assistance by Bob
January 20, 2025
Unprompted review
Jamal assisted resolve my issue
January 16, 2025
Unprompted review
You took money from me
You took money from me! I wasnt even your client. It is a froud!!!!!!!!!!!!!!!!!!!!!!!
January 15, 2025
Unprompted review
Reply from fitvid.pro
Dear Andrzej,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate your account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@fitvid.pro for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Request for refund
Please note that I have never registered on your platform, and that a payment was done around 60 euros,
so please check and resolve this issue
January 9, 2025
Unprompted review
Reply from fitvid.pro
Dear nabylmahmoud,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate your account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@fitvid.pro for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Request for the refund
First of all I don’t subscribe in the platform that what said and I wake up that they take money in my bank account for the renewal but I did’t do something. As of now I just need my money back please. Thank you for understanding.
December 19, 2024
Unprompted review
I never even heard of this and my card…
I never even heard of this and my card got charged €60 for a subscription I never signed up for.
December 19, 2024
Unprompted review
Reply from fitvid.pro
Dear Larissa,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate your account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@fitvid.pro for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
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