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Five Lakes Law Group Reviews 

6,266
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,253 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, patience, and helpfulness, making the complex process much easier to understand. Many people appreciate the empathetic and caring approach of the team, who are dedicated to assisting with difficult financial situations and providing hope. Reviewers also highlight that they are kept well-informed every step of the way and receive quick, clear answers to their questions. The company's service is consistently described as efficient, managing debt resolutions in a timely and effective manner. Consumers find the overall user experience to be smooth and easy, significantly reducing anxiety and providing much-needed reassurance during stressful times.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism,... See more

Customer service

Clients share positive opinions on customer service, consistently praising representatives for being helpful,... See more

Service

Reviewers highlight positive aspects of service, with many expressing satisfaction and appreciation for the... See more

User experience

Consumers find the user experience to be positive, with many describing the process as easy, simple, and... See more

Payment

Reviewers mention ambiguous feedback about payment, with some finding the payment plans affordable and easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Five Lakes Law group has been very professional and helpful with my needs. I would recommend them to everyone with debt relief needs. They have been nothing short of amazing helping with the proce... See more

Rated 5 out of 5 stars

Lynda worked with me to ensure I understood the entire process and what accounts we will be working with. As we record some of my hesitations regarding this being to good to be true, what is the cat... See more

Company replied

Rated 5 out of 5 stars

My specialist, Emilie Meredith, was excellent. She walked me through it every step of the way from explaining how the process works, explaining my options, as well as critically analyzing my financial... See more

Rated 5 out of 5 stars

Jeff was very pleasant to speak with about my debit situation. He walks me through their program process step by step explaining each step in great detail. With him doing this made it easy for me to... See more

Company replied


Company details

  1. #3 of 14 best companies in Law Firm
  2. #10 of 32 best companies in Debt Relief Service

About Five Lakes Law Group

Written by the company

Five Lakes Law Group is a well-respected debt relief law firm with licensed attorneys that help consumers facing financial hardship.

Experienced, caring and easy to work with, our attorneys make debt help accessible to people struggling with unmanageable debt. Clients overcome financial challenges quickly and affordably through personalized plans that:

  • Provide 1-on-1 attorney support
  • Lower eligible monthly payments by 40%+
  • Resolve debt in as little as 24–48 months
  • Include a mobile app and 24/7 support

After a free consultation, our licensed attorneys will review your debt, income and goals to determine the best plan for you. Once enrolled, you’ll make one lower, consolidated monthly deposit and can monitor your progress in our easy-to-use mobile app.

Five Lakes Law Group helps individuals and families overwhelmed by credit card debt, personal loans or other unsecured debts. Many of our clients come to us after experiencing major life changes like job loss, reduced income, medical emergencies, divorce or other unexpected events. Five Lakes Law Group helps people move forward with confidence, clarity and control over their finances.


Contact info

4.8

Excellent

TrustScore 5 out of 5

6K reviews

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4.8

All reviews

(6,266)

1,219 reviews in the last 12 months

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Rated 5 out of 5 stars

Leaving that minimum payment cycle behind.

Lydia was my Debt Specialist and she was absolute fantastic at explaining what Accredited/Five Lakes could do to help me get out of the minimum payment cycle that I have been in. She was empathetic and talked about her own experience and truly listened. When I got on the telephone with her, I had a negative feeling about using a service such as this and I only wanted to talk about a debt consolidation loan, but she convinced me that this is not like bankruptcy and that I will be paying what I owe back just not all the interest. I am really hopeful for the first time in a while of becoming debt free and having the financial freedom to hopefully one day retire. The customer service was top notch, and Lydia had an answer for me very quickly.

June 22, 2026
Unprompted review
Rated 5 out of 5 stars

Lydia was extremely helpful lifeline!

Lydia was extremely helpful in the entire process from beginning to end! She answered all of my questions with compassion for my situation. She helped me get a payment plan that I could afford and I could actually start saving again. She was a blessing!

June 22, 2026
Unprompted review
Rated 5 out of 5 stars

what a relief this wonderful service…

what a relief this wonderful service is.

It especially was great to know that I was in the hands of professional professionals who really had a desire to help.

Every single person I talk to is extremely respectful and kind as well.

April 10, 2026
Five Lakes Law Group logo

Reply from Five Lakes Law Group

Hi Catherine,
We’re so pleased to hear that our team has provided you with the support and professionalism you deserve. Your recognition of our commitment to helping clients means a lot to us.
— The Five Lakes Team

Rated 5 out of 5 stars

Five Lakes Law Group worked out a…

Five Lakes Law Group worked out a resolution we were both happy with. I’m very happy and impressed with how they are managing the debt resolutions in a timely manner. I would highly recommend Five Lakes.

June 13, 2026
Five Lakes Law Group logo

Reply from Five Lakes Law Group

Hi Barb,
We’re grateful for your kind words and pleased to hear about your positive experience with our team. Your recommendation means a lot to us!
— The Five Lakes Team

Rated 5 out of 5 stars

Jim made me cry I was so relieved and…

Jim made me cry I was so relieved and appreciative of his assistance. Being able to feel comfortable and confident and respected by others on customer service calls can be hard to find these days and I just cannot say enough about how much HE is the reason I am going to have a much better financial future. If you are drowning this guy is going to bring you back up to the surface. Great job Jim, you are a true asset to your company. Thank you for everything!

June 19, 2026
Unprompted review
Five Lakes Law Group logo

Reply from Five Lakes Law Group

Hi Krysta,
We’re grateful for your kind words about Jim! It’s wonderful to know that his support made such a significant difference in your journey toward a brighter financial future.
— The Five Lakes Team

Rated 5 out of 5 stars

Mr Davis worked with me very…

Mr Davis worked with me very thoroughly, was so helpful, job well done Mr Davis!!

Thank you!

June 18, 2026
Unprompted review
Five Lakes Law Group logo

Reply from Five Lakes Law Group

Hi Lindsay,
We're delighted to hear about your positive experience with Mr. Davis! Our team at Five Lakes Law Group strives to provide thorough and helpful support, and your feedback means a lot to us.
— The Five Lakes Team

Rated 5 out of 5 stars

Awesome Team Five Lakes!!

I’m very pleased with the service I received!!! I was worried when making the call but was immediately eased, the specialist was very polite and the energy was great from beginning to end… I feel I’m in good hands with my account…

June 15, 2026
Unprompted review
Five Lakes Law Group logo

Reply from Five Lakes Law Group

Hi Stephanie,
We’re grateful to hear about your positive experience with our team! It’s wonderful to know that our representative made you feel comfortable and supported throughout your journey.
— The Five Lakes Team

Rated 5 out of 5 stars

At this time I cannot give a written…

At this time I cannot give a written review.

June 14, 2026
Five Lakes Law Group logo

Reply from Five Lakes Law Group

Hi there,
Thank you for your feedback! We appreciate your engagement and look forward to assisting you on your journey with us at Five Lakes Law Group.
— The Five Lakes Team

Rated 5 out of 5 stars

Professional and courteous

Professional and courteous

June 16, 2026
Unprompted review
Five Lakes Law Group logo

Reply from Five Lakes Law Group

Hi Kathleen,
Thank you for your kind words! We're pleased to know that our team provided you with a professional and courteous experience. Your satisfaction is our priority.
— The Five Lakes Team

Rated 5 out of 5 stars

Lydia was excellent

Lydia was excellent! She was very understanding knowledgeable and walked me through the process very thoroughly. I truly appreciated how she made sure I understood the agreement I was entering into, which really spoke to her trustworthiness.

June 11, 2026
Unprompted review
Five Lakes Law Group logo

Reply from Five Lakes Law Group

Hi Arwen,
We're grateful for your kind words about Lydia! Our team is dedicated to ensuring our clients feel supported and informed throughout their journey. Thank you for sharing your positive experience with us!
— The Five Lakes Team

Rated 5 out of 5 stars

Jeff was amazing!

Jeff was so understanding and answered all of my questions regarding my debt. He made sure I had an understanding of what this means and how this works and assured me I am on the right path and they are here to help me get a clean slate.

June 16, 2026
Unprompted review
Five Lakes Law Group logo

Reply from Five Lakes Law Group

Hi Holly,
Thank you for your kind words! We’re pleased to hear that Jeff provided you with the support and clarity you needed on your journey to financial freedom. Our team is always here to assist you.
— The Five Lakes Team

Rated 5 out of 5 stars
Five Lakes Law Group logo

Reply from Five Lakes Law Group

Hi Dianne,
We're pleased to hear that our team was able to assist you effectively with your transaction. Your positive feedback means a lot to us!
— The Five Lakes Team

Rated 5 out of 5 stars

This is one the most life changing…

This is one the most life changing calls I have been on of recent. D’Andre is your guy. He was very patient and very helpful in explaining the overall idea of the program and what to expect. I hope the people who need this help get to engage with him. Remarkable!

June 5, 2026
Unprompted review
Five Lakes Law Group logo

Reply from Five Lakes Law Group

Hi Emory,
Thank you for your kind words! We're excited to hear that D’Andre was able to provide you with such a positive experience. Your feedback is greatly appreciated!
— The Five Lakes Team

Rated 5 out of 5 stars

The staff member was very knowledgeable…

The staff member was very knowledgeable and polite.

June 12, 2026
Five Lakes Law Group logo

Reply from Five Lakes Law Group

Hi Remell,
We're pleased to hear that you had a positive experience with our team member! Your recognition of their knowledge and politeness is greatly appreciated.
— The Five Lakes Team

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