Fiverr Reviews 323

Most sellers on Fiverr will do crappy work for high cost, all they do is hunt you down for money and they never come thru on their end. Just ppl who trying to work their Brain to rob your pockets. My store is doing terrible thanks to Fiverr sellers. I’ve spent thousands and haven’t made a penny in sales. You lose your money and your dropshipping store messing with these guys.

Very low quality and their service is a joke.

I was working on this platform for more than one year, and have completed more than 150 orders but what I want to say is if it will be any dispute with a client the platform always will take the side of the buyer and even will close the order without my confirmation ( that was happening for 3 times) So, think twice if you want to pay 20% commission from every order and do not have any guaranty!!

Simply exploiting people, same as any other Israeli business. Devaluating people's efforts and time, making them compete for $5. Shame.

Not a safe platform! I requested a plugin to be made, and the seller agreed on the money I paid Fiver to start the project, after a couple of days he(junejonaeem) just ignored me for over 2 weeks. When I reached out to Fiver they said will refund my project and ask me to use another seller! THAT THE LAST THINGS I WANT TO DO! Plus I am not allowed to leave negative reviews as wasting my time and money there!

Company doesn't care about your funds. I bought from 2 different people for work both sent unfished work. I canceled my order and fiver still allowed the payment to go through. I reached them before the 3 day deadline and no answer. When I finally got contacted they said they will help and Wait on update. Never got an update. It's been over the past 3 day deadline and I know the scammers already got My funds. Don't waste your time with fiver. Probably why they made 2 different fiver accounts on trust pilot. To many bad reviews

I did a 400$ job for a buyer. I found out that this buyer is making orders and at the end is not willing to mark them as completed. This way the seller avoiding from paying. I found out that I am the 3rd fiverr seller that he is doing it. Fiverr's representetive
reply:
"I completely understand your concern as the buyer is not cooperating to complete the order FO715DBC22D81.

I can see the order is still active and keep in mind that only your buyer is able to complete the order from his side, so I can only advise you to communicate with him and assist him until you reach an agreement.

If you believe the order can not be completed and you are unable to reach an agreement, I recommend using the resolution center to cancel the order."

Update: I've just emailed they canceled the order. This means I worked for free for this guy

I am an experienced buyer and seller on the platform (today 22 reviews).
Unfortunately, as a seller i discovered that it is very easy to trick the system and avoid paying the sellers.
When an buyer account is closed the platform gives back the money of all open projects to the buyer, regardless of the work done by the seller.

in this way, the buyer gets the project without paying anything.

it is ridicolous. I got into it twice (those are the fraudolent buyers: jmanudi and georgipietr). The worst part is that the second one also had 2 reviews.

those are the FOs
#FO2AF3BD6042
#FO620D86673C6

FIVERR takes massive commissions from sellers and buyers too, but it clearly does not guarantee the sellers

Deliver high-quality work to your clients: This will increase the chances of them leaving a positive review.

Communicate effectively: Keep your clients informed about the progress of their orders and address any concerns they may have promptly.

Be responsive: Respond to messages and queries from your clients in a timely manner.

Be professional: Maintain a professional attitude throughout your interactions with clients.

Follow up: Send a polite message to your clients after the completion of their order, asking if they are satisfied with the work and if they would be willing to leave a review.

It's important to keep in mind that buying reviews is prohibited by Fiverr TOS and can lead to account suspension.

I have been waiting for 2 weeks for support to get back to me on a petty issues caused by their product limitation - adding my billing address on a receipt

I recently had an order where as a seller I performed all the work, but the client wanted endless changes, many outside the scope of the service, so I had to stop collaborating with this person (cutting losses is the best way when dealing with Karens as no matter how many changes you do they will never be happy).

And mind you I'm a "Fiverr Choice" seller and top ranked in my niche so not a newbie, 900+ orders completed successfully, and I never complain to Customer Support about anything since years and made them THOUSANDS of dollars in Fiverr Fees.

At this point they only had the watermarked work. The client eventually offered to pay for the work performed "as it is" which he had just reviewed and so I delivered it (following CS advice to cooperate to find a middle ground). The buyer stole the files and didn't pay for them as he previously agreed.

Fiverr said they couldn't force the buyer's payment but that I could possibly seek compensation with them, but the order MUST not be active, and therefore it needs cancellation. Following these instructions I initiate the cancellation. CS had poor attention to detail and thought that the buyer initiated the cancellation, as they didn't read the chat properly (no surprise). I correct them on this (in time). They said "sounds good", and "after this we can proceed to seek compensation".

After the cancellation was finalized they turned on me and blamed me for following their advice saying that because I initiated the cancellation I "played a part in it" and this would make me not eligible for compensation. I was shocked.

This became their main talking point across several CS agents. I pointed out that they omitted that this would have been an issue, and actually said quite the opposite confirming that these were the right steps, and showed them the screenshot that confirmed this.

At no point they would admit that one of the CS agent was at fault and caused damage, and just derail the conversation whenever possible. Ultimately they offered me a misery of 50$ as "appreciation"(flat-out insulting), on an order worth 200$ that I fully worked for, after they bashed me with their victim blaming attitude for weeks, and saying I should have kept working with a lying, dishonest and abusive client and it was my fault for not doing so (proven by the chat and by the fact that he stole the files and broke our agreement).

I said to them that this 50$ amount offered to me was VERY inappropriate considering what happened, but they had ZERO intention to do any better, and insisted that they will not do anything differently.

Since "transparency" apparently is one of their core values, here is some transparency for you: Disgusting incompetent behavior.

One of the worst customer service I have ever dealt with. There's absolutely no continuity. Continuity is a requirement for effortless communication. Every 8 or so hours there's a new agent in charge of your case. Without continuity, communication slows down, as context needs to be repeated and confirmed. My case is still open after 3 days of this ordeal. So frustrating!

please support me this jop don't verify my phone number

I just had the worst experience with Fiverr Customer Service. I asked to become a seller and wasn't approved, so I contacted customer service and they deactivated my account accusing me of having more than 1 profile which is against Fiverr guidelines. The problem is that I don't have another profile and on this recently disabled profile I just paid $300 for Fiverr Learn Courses a few days ago. So now they don't want to refund me the courses and they don't undo the deactivation of my account, which was obviously incorrect based on a misunderstanding. I contacted customer service several times and they always write the same generic response.

Terrible concept where I had to pay upfront and couldnt cancel the order even though the logo designs looked like something my child had done!

Stay away from Fiverr.

Stay as far away from fiverr.com as you can. in saying that there is a lot of real and genuine freelancers on the site .

Wish I could minus reviews. Fiverr asked me to verify my identity. That is no problem to me, but the verification site just won’t work. I need to upload my documents, but the site doesn’t do anything. I need to click on a button, but the button is basically dead. I tried for hours, refreshed the site a million times but it is still the same. I already contacted the support, but I didn’t get an answer yet. I got much money on pending clearance and I can’t afford to lose the money I worked for. But I just see no option to upload the documents if the site where I should do that is just dead. The notification I got says "Please take a moment to verify your identity within 14 days. After 14 days your account will be restricted from creating gigs, receiving new orders and withdrawing funds". So my money would be gone, just because their verification system on the website doesn't work. That is a big issue. I raised this issue months ago and it is still not resolved.

There are so many talented people there who deserve more customers. I am surprised there are so many bad reviews. It's easy to tell the difference between a well-rated freelancer and a scammer. Be smart about it, and make sure you have all the information you need before you pay.

Instantly gave away my number and allowed designers and companies to randomly text me at will with no stopping.