Fix Auto UK - Fix Auto Buckingham Reviews 

764
TrustScore 5 out of 5

4.8

Units 1 & 2 Buckingham Court, Buckingham Road, NN13 7EU Brackley, Northamptonshire, GB


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Rated 5 out of 5 stars

My car was involved in an accident and the insurance company assigned FixAuto. The service and communication was excellent and the car was repaired and returned within an extremely reasonable time and... See more

Rated 4 out of 5 stars

This is the second time I have had to use Fix Auto in a short space of time. Again their bodywork repair work has been excellent, you can't tell there had been any damage to speak of. Their speed o... See more

Company replied

Rated 5 out of 5 stars

The reception staff who booked the job were very friendly and knowledgeableThe garage repaired our dented and scratched rear bumper couldn’t fault the job they collected and returned the car to our ho... See more

Company replied

Rated 5 out of 5 stars

I had my car repaired by Fix Auto Buckingham in October last year. A fault came to light last week. From the initial phone call to the person who had instant access to the items replaced on the car, t... See more

Company replied


Company details

  1. Auto Repair Shop
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Car Repair and Maintenance
  5. Car Service

About Fix Auto UK - Fix Auto Buckingham

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Units 1 & 2 Buckingham Court, Buckingham Road, NN13 7EU, Brackley, Northamptonshire, United Kingdom

  • 01280 822671

4.8

Excellent

TrustScore 5 out of 5

764 reviews

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4.8

All reviews

(764)

5,527 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer experience

Great customer experience. Kept informed throughout. Car collected and returned. Work looks great - thanks

April 1, 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Buckingham

Hi, Andrew,

We're happy to hear that you had a great experience! It's wonderful to know you were well-informed and satisfied with our work. Thank you for your feedback.

Sharon Horn, Fix Auto Buckingham

Rated 5 out of 5 stars

I had my car repaired by Fix Auto…

I had my car repaired by Fix Auto Buckingham in October last year. A fault came to light last week. From the initial phone call to the person who had instant access to the items replaced on the car, to Josh who managed the rectification, it was an excellent experience. 48 hours from initial contact to rectification. Very helpful, no long email exchanges, just a desire to resolve the issue quickly. A very good experience.

March 30, 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Buckingham

Hi Peter

We're glad you enjoyed your experience with us. It's great to hear that our team was helpful and resolved the issue quickly. Thank you for your positive feedback.

Sharon Horn, Fix Auto Buckingham

Rated 5 out of 5 stars

Super repair

Works completed were 2nd to none. Staff are really helpful and accommodating. Would recommend using them in a heartbeat. Top job from all

April 1, 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Buckingham

Hi, Kent

We appreciate your recommendation and are happy to hear you received helpful and accommodating service. It's great to know you were satisfied with our team's work.

Sharon Horn, Fix Auto Buckingham

Rated 5 out of 5 stars

Excellent service

Excellent service, can't fault it

December 30, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Buckingham

Lindsey Davies,

We appreciate you taking the time to leave us a review! We are so glad to hear you received excellent service and found no faults.

Sharon Horn, Fix Auto Buckingham

Rated 5 out of 5 stars

Staff were kind

Staff were kind, friendly and welcoming, I was kept up to date on progress. Everything went smoothly I didn’t need to worry about anything.

March 30, 2026
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Reply from Fix Auto UK - Fix Auto Buckingham

Hi Sally

We appreciate your wonderful review! We're so glad to hear that you found our staff kind and that you were well-informed on the progress.

Sharon Horn, Fix Auto Buckingham

Rated 5 out of 5 stars

The repair itself is really good

The repair itself is really good. The receptionist, Lauren, was really friendly and helpful ready to answer all my queries and updates. The technician who picked the car up from my address was also very friendly and it was a swift collection.

March 27, 2026
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Reply from Fix Auto UK - Fix Auto Buckingham

Good Afternoon Cruz

We appreciate you taking the time to leave us a review. We're happy to hear that you were pleased with the repair, the receptionist's friendliness and helpfulness, and the swift car collection. Thank you!

Sharon Horn, Fix Auto Buckingham

Rated 5 out of 5 stars

They were very helpful and did a great…

They were very helpful and did a great job on my van

March 17, 2026
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Reply from Fix Auto UK - Fix Auto Buckingham

Hi Michael,

We're happy to hear that our team was helpful, and we did a great job on your van. Thank you for your positive feedback!

Sharon Horn, Fix Auto Buckingham

Rated 5 out of 5 stars

Car repair

The whole experience was great, they kept me updated throughout the repair, the repair looks good but they said if I find something that's not right to take it back to them. The receptionist was brilliant when I went in to pick up my car. Big thank you.

March 23, 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Buckingham

Hi Tony,

We appreciate you taking the time to leave us a review. We're happy to hear that you were kept updated and that you were pleased with the repair. We are also glad you found the receptionist brilliant.

Sharon Horn, Fix Auto Buckingham

Rated 4 out of 5 stars

Everyone I spoke to was extremely…

Everyone I spoke to was extremely courteous and helpful. The work done was excellent, the car was even returned cleaned and looking like a new car!
The loss of one star was because when I was quoted an estimated time for the repair I was not aware that it didn’t include waiting time for spare parts that I felt would have been ordered when you had the photos of the damage

March 20, 2026
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Reply from Fix Auto UK - Fix Auto Buckingham

Good Afternoon, Mary

We're glad that you found our team courteous and helpful and that you were happy with the work. We appreciate your feedback regarding the estimated repair time, and we'll review our processes to improve clarity concerning parts ordering.

Sharon Horn, Fix Auto Buckinham

Rated 5 out of 5 stars

Very good service

Really efficient and clear. Happy with the end result of my car

March 6, 2026
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Reply from Fix Auto UK - Fix Auto Buckingham

FA,

We're happy to hear that our service was efficient and clear, and that you're pleased with your car. Thank you for your positive feedback!

Sharon Horn, Fix Auto UK

Rated 5 out of 5 stars

FixAuto Recommended.

From my first contact with FixAuto I got friendly,informative and reassuring welcome. Arrangements for necessary repairs, including survey were done with no fuss and a quote/costings sent by email by the time I got home
Repairs were carried to excellent standard in a timely manner. Regular updates given by text as work progressed.
Thank-you

March 10, 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Buckingham

Mr Hooke,

We appreciate you taking the time to share your positive experience. We're happy to hear that you received a friendly and informative welcome and that the repairs were completed to a high standard. Thank you for your feedback!

Sharon Horn, Fix Auto Buckingham

Rated 5 out of 5 stars

The service was great and turned around…

The service was great and turned around quickly.

March 5, 2026
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Reply from Fix Auto UK - Fix Auto Buckingham

Hi, NEALLE,

We appreciate you taking the time to leave us feedback! We're so glad you were happy with our service and its prompt completion.

Sharon Horn, Fix Auto Buckingham

Rated 5 out of 5 stars

Excellent service on an insurance…

Excellent service on an insurance repair. Car was repaired in super quick time, courtesy car given which was brand new and works completed to a high standard. The updates from Lauren through the repair were really helpful. Would highly recommend.

March 4, 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Buckingham

Hi, Mark,

We appreciate your recommendation! We're happy to hear that the insurance repair was completed quickly, that you liked the courtesy car, and that the work was of a high standard. It's great to know the updates were helpful. Thank you!

Sharon Horn, Fix Auto Buckingham

Rated 5 out of 5 stars

Excellent service and updates

Excellent service and updates throughout my insurance repair. Collected my car at a convenient time, timely updates from staff who were informative and supportive. They also fixed a small piece of rust that was unrelated to my claim, a lovely gesture and bonus! Thank you!

March 4, 2026
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Reply from Fix Auto UK - Fix Auto Buckingham

Good Morning, Ben

We appreciate your positive feedback! We're happy to hear you received excellent service and helpful updates during your repair. It's great to know our team was supportive, and we appreciate you noticing the extra touch with the rust repair!

Sharon Horn, Fix Auto Buckingham

Rated 5 out of 5 stars

Very professional business that really…

Very professional business that really cares about the customers and their requirements. Helped turn my job around in a very quick manner.

February 27, 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Buckingham

Dear. Mr Robertson,

We appreciate you taking the time to leave us such a great review! We're happy to hear that you felt cared for and that we met your requirements with speed.

Sharon Horn, Fix Auto Buckingham

Rated 1 out of 5 stars

So my ratings for this was appalling…

So my ratings for this was appalling due to having my wheel replaced with a new tyre wasn't to bad but they completely missed to tell me that my rear wheel had a bugle in it, now causing me to fail my mot and have to pay 120 pound for a new tyre which obviously was very unexpected and im a bit disgusted at the professionalism of the place, also the rear tyre was on 22psi and should be roughly about 32,35psi. Shocking!!!

February 20, 2026
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Reply from Fix Auto UK - Fix Auto Buckingham

NATALIE LLEWELLYN,

We appreciate you bringing this to our attention. We're sorry to hear about the issues with your tyres and the MOT failure. We'll review what happened to ensure our service meets expectations. Thank you for your feedback.

Sharon Horn, Fix Auto Buckingham

Rated 4 out of 5 stars

Very efficient.

Very efficient.

February 23, 2026
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Reply from Fix Auto UK - Fix Auto Buckingham

Hi Glenn

Thank you for your kind words.

Regards
Sharon, Fix Auto Buckingham.

Rated 5 out of 5 stars

Great communication

Great communication. Perfect workmanship. Brilliant courtesy car

February 3, 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Buckingham

Good Morning

We're happy to hear that you received great communication, perfect workmanship, and a brilliant courtesy car. Thank you for your positive feedback!

Sharon Horn, Fix Auto Buckingham

Rated 4 out of 5 stars

Bodywork repair exemplary, underbody work not perfect

This is the second time I have had to use Fix Auto in a short space of time. Again their bodywork repair work has been excellent, you can't tell there had been any damage to speak of. Their speed of service was also very good, although I had to wait a couple of weeks for a booking slot to become available.
My one slight concern on this occasion, thus preventing a full 5 stars, was the steering alignment being out following the repair, which necessitated a follow up visit to get rectified to a satisfactory level.

January 28, 2026
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Reply from Fix Auto UK - Fix Auto Buckingham

Hi Carl,

We appreciate your continued patronage and are glad our bodywork met your standards. We regret the steering alignment issue and the inconvenience of a return visit. We value your feedback, which helps us improve our services. Thank you for taking the time to share your experience.

Sharon Horn, Fix Auto Buckingham

Rated 5 out of 5 stars

Service from start to finish was great

Service from start to finish was great. Communication from Lauren in particular was excellent, with regular updates and helpful information regarding the completion of my vehicle.

Quality of the work carried out is exceptional with a full repair completed in only a few days.

Highly recommend

February 5, 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Buckingham

Hi Luke

We appreciate you taking the time to leave us a review. We're happy to hear that you were pleased with the service, especially the communication and the quality of work completed. We're glad you enjoyed your experience.

Sharon Horn, Fix Auto Buckingham

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