I took my car to be repaired by this company. They provided me with a lovely courtesy car till the repair was completed which took only 3 days. My car was returned to me cleaned and looking great, you... See more
Company replied
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I took my car to be repaired by this company. They provided me with a lovely courtesy car till the repair was completed which took only 3 days. My car was returned to me cleaned and looking great, you... See more
Company replied
I had a great experience with Allied Fix Auto after someone crashed into my car, leaving a dent and paintwork scrapes. Elaine got my car in quickly and kept me updated throughout the whole process,... See more
Company replied
Fix Auto were very efficient in the repairs of my car, and the end result is amazing. Any time I phoned the receptionists were very helpful and understanding. They made the repairs side of a non fault... See more
Company replied
My car was collected from my home and taken to the garage. I was informed in advance when it would be collected and they arrived very promptly. Communication from the garage was great, I was info... See more
Company replied
Written by the company
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
From the moment you walk through our doors, we take care of everything.
Written by the company

Hawthorn Street 73, G22 6HY, Glasgow, Scotland, United Kingdom
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Efficient friendly and a good job carried out to repair my car

Reply from Fix Auto UK - Fix Auto Glasgow North
Not enough drivers to return car on day job is finished. I had to collect car myself-via a taxi/ to immediately notice job not completed properly. So car had to be booked back in a second time.
I was offered a courtesy car- but out of good will I said it was fine providing the rework could be done in one day and my car returned - however this didn’t happen either….

Reply from Fix Auto UK - Fix Auto Glasgow North
Excellent communication and kept updated from the reception to the workshop staff , very fast repairs for the work that needed done speedy service thank you

Reply from Fix Auto UK - Fix Auto Glasgow North
Great company to deal with customer service was spot on and car was clean when received and it's only right to return the favour definitely recommend to anyone.

Reply from Fix Auto UK - Fix Auto Glasgow North
All great but only negative is a 10 hour wi die for the return of the vehicle

Reply from Fix Auto UK - Fix Auto Glasgow North
All staff ai dealt with were lovely and very helpful.

Reply from Fix Auto UK - Fix Auto Glasgow North
Was very happy with my experience with your company and everything thing was straight forward with you

Reply from Fix Auto UK - Fix Auto Glasgow North
Car picked up and courtesy car delivered straight to our door. Work seems excellent. All pretty painless. Only thing I could possibly compain about is that the courtesy car arrived with no screenwash in it! But that's not really a complaint.

Reply from Fix Auto UK - Fix Auto Glasgow North
I was told that my car needed to be off the road for 3 weeks due to key was misplaced and a had to arrange a suitable courtesy car. Then after a day I was told I didn't need this now as I still had one set of keys and car was driveable. Which I had said, its strange the car has to be off road for a key to be synced. This was the start of Dec I was told up to 3 weeks but due to cmas maybe 4 werks and they would call me with updates. I then had to call as I had heard nothing from the services and when I did the girl said of we've been asked for you to send the V5 in? This was after 4 weeks and they hadn't attempted to call me with any updates key still was not ordered. I had told her that we don't have this as this is a Mobility car and we never have this as legally we don't own car. Then sent what I was given with is a copy. After another week or so I had to call again. Still no joy and was asked to supply this again. I then argued about this to get them to listen to me. Eventually they accepted the copy. They said another 2 weeks for the key to be ordered, They said we will let you know what is happening now. After yet another week still no update and called again to be told that my car is booked into the bodyshop on the 3rd Feb. I had to call for this date and had to arrange my work around this. Was not given an option. It was that date and that's all. The 3 is reflected of the poor customer service from the service department and not reflected on the Technicians or bodyshops. It's purely the bad non customer service that was given.

Reply from Fix Auto UK - Fix Auto Glasgow North
Very happy with my experience.
A van had smashed the boot of my car and in just 2 weeks I got my car back fixed, looking like the crash never even happened.

Reply from Fix Auto UK - Fix Auto Glasgow North
Great from start to finish kept you up to date with everything

Reply from Fix Auto UK - Fix Auto Glasgow North
Can’t thank Fix Auto enough for their supportive and speedy response to a situation I found myself in on the 30th December. They were able to take in my car for repair and organise a courtesy car to be delivered to my home quickly to allow me to continue working. They kept me informed about the progress of my repair and the collection of my car was a very quick and straightforward process. Thank you!

Reply from Fix Auto UK - Fix Auto Glasgow North

Reply from Fix Auto UK - Fix Auto Glasgow North
Really helpful and kind done a great job with my car ☺️

Reply from Fix Auto UK - Fix Auto Glasgow North
The company kept me informed all through even phoning me to keep me up to date your staff were brilliant

Reply from Fix Auto UK - Fix Auto Glasgow North

Reply from Fix Auto UK - Fix Auto Glasgow North

Reply from Fix Auto UK - Fix Auto Glasgow North
Claim was dealt with rapidly and everyone was very professional and polite from the girls who dealt with the telephone calls to drivers who delivered and collected courtesy car

Reply from Fix Auto UK - Fix Auto Glasgow North
The whole repair experience was so quick and excellent

Reply from Fix Auto UK - Fix Auto Glasgow North
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