Fix Auto UK - Fix Auto Glasgow North Reviews 

415
TrustScore 4.5 out of 5

4.7

Hawthorn Street 73, G22 6HY Glasgow, Scotland, GB


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Rated 5 out of 5 stars

I took my car to be repaired by this company. They provided me with a lovely courtesy car till the repair was completed which took only 3 days. My car was returned to me cleaned and looking great, you... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with Allied Fix Auto after someone crashed into my car, leaving a dent and paintwork scrapes. Elaine got my car in quickly and kept me updated throughout the whole process,... See more

Company replied

Rated 5 out of 5 stars

Fix Auto were very efficient in the repairs of my car, and the end result is amazing. Any time I phoned the receptionists were very helpful and understanding. They made the repairs side of a non fault... See more

Company replied

Rated 5 out of 5 stars

My car was collected from my home and taken to the garage. I was informed in advance when it would be collected and they arrived very promptly. Communication from the garage was great, I was info... See more

Company replied


Company details

  1. Auto Repair Shop
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Car Repair and Maintenance
  5. Car Service

About Fix Auto UK - Fix Auto Glasgow North

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Hawthorn Street 73, G22 6HY, Glasgow, Scotland, United Kingdom

  • 0141 336 1212

4.7

Excellent

TrustScore 4.5 out of 5

415 reviews

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4.7

All reviews

(415)

5,636 reviews in the last 12 months

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Rated 5 out of 5 stars

Efficient friendly and a good job…

Efficient friendly and a good job carried out to repair my car

February 26, 2025
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for taking the time to leave a 5-star review. It's great to hear you were delighted with the services provided by our team. Many thanks once again for your review.

Rated 2 out of 5 stars

Not enough drivers to return car on day…

Not enough drivers to return car on day job is finished. I had to collect car myself-via a taxi/ to immediately notice job not completed properly. So car had to be booked back in a second time.
I was offered a courtesy car- but out of good will I said it was fine providing the rework could be done in one day and my car returned - however this didn’t happen either….

January 16, 2025
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for taking the time to share your feedback. I sincerely apologise for the inconvenience you’ve experienced, and I fully understand your frustration with the situation. It’s disappointing to hear that we weren’t able to meet your expectations in terms of service quality and timeliness, especially when you trusted us to complete the job promptly.
Upon reviewing your complaint, I can see that the start of the year was particularly busy for us, as your vehicle was booked in on the first full week after the festive holidays. During this period our team of drivers were extremely busy trying to keep all our customer mobile from the volume of immobile vehicle claims throughout the festive period. While our team worked diligently to complete your repairs in two days, I recognize that the lack of available drivers added unnecessary stress to your experience.
Regarding the issue with the tailgate chip, we initially focused on the rear bumper repair as per the insurer’s instructions, and the tailgate chip was only identified later. Once we had authorisation to repair that as well, we completed the necessary work and delivered the vehicle the following day.
I understand this entire process was not up to the standard you expected, and I genuinely appreciate your patience throughout this. To ensure this doesn't happen again, we’re reviewing our internal procedures to better manage scheduling and communication, particularly around busy periods.

Rated 5 out of 5 stars

Excellent communication and kept…

Excellent communication and kept updated from the reception to the workshop staff , very fast repairs for the work that needed done speedy service thank you

February 14, 2025
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for taking the time to leave a 5 star review. We’re so glad to hear that you were delighted with the services provided by our team, and that they kept you updated throughout the repair process. It’s also wonderful to know that the work was completed to a high standard and returned to you within just a few days. Many thanks again for your feedback

Rated 5 out of 5 stars

Great company to deal with customer…

Great company to deal with customer service was spot on and car was clean when received and it's only right to return the favour definitely recommend to anyone.

February 6, 2025
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for taking the time to leave a 5-star review. It's great to hear you were delighted with the services provided by our team, It’s also nice to know the work was completed to a high standard and your vehicle was returned to promptly. Many thanks once again for your review.

Rated 4 out of 5 stars

All great but only negative is a 10…

All great but only negative is a 10 hour wi die for the return of the vehicle

February 11, 2025
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Reply from Fix Auto UK - Fix Auto Glasgow North

Many thanks for your kind words and taking the time to leave a positive review. I am delighted to hear the service we provided was great but then encountered the misfortune of a delay in returning your vehicle. Unfortunately our collection and delivery drivers are extremely busy at this time of year and due to sickness we are team members down so we are trying to encourage collections from site to avoid unnecessary delays. Apologies once again for this inconvenience. Many Thanks

Rated 5 out of 5 stars

All staff ai dealt with were lovely and…

All staff ai dealt with were lovely and very helpful.

February 10, 2025
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for taking the time to leave us a lovely review. Great to see you were happy with the service.

Rated 5 out of 5 stars

Was very happy with my experience with…

Was very happy with my experience with your company and everything thing was straight forward with you

January 29, 2025
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for taking the time to leave us a lovely review. Great to see you were happy with the repair.

Rated 5 out of 5 stars

Car picked up and courtesy car…

Car picked up and courtesy car delivered straight to our door. Work seems excellent. All pretty painless. Only thing I could possibly compain about is that the courtesy car arrived with no screenwash in it! But that's not really a complaint.

February 3, 2025
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Reply from Fix Auto UK - Fix Auto Glasgow North

Many thanks with leaving us a review and pleased to hear you are happy with our service. I apologize in regards to the screen wash I will address this with our valet team.

Rated 2 out of 5 stars

Appalling Customer service.

I was told that my car needed to be off the road for 3 weeks due to key was misplaced and a had to arrange a suitable courtesy car. Then after a day I was told I didn't need this now as I still had one set of keys and car was driveable. Which I had said, its strange the car has to be off road for a key to be synced. This was the start of Dec I was told up to 3 weeks but due to cmas maybe 4 werks and they would call me with updates. I then had to call as I had heard nothing from the services and when I did the girl said of we've been asked for you to send the V5 in? This was after 4 weeks and they hadn't attempted to call me with any updates key still was not ordered. I had told her that we don't have this as this is a Mobility car and we never have this as legally we don't own car. Then sent what I was given with is a copy. After another week or so I had to call again. Still no joy and was asked to supply this again. I then argued about this to get them to listen to me. Eventually they accepted the copy. They said another 2 weeks for the key to be ordered, They said we will let you know what is happening now. After yet another week still no update and called again to be told that my car is booked into the bodyshop on the 3rd Feb. I had to call for this date and had to arrange my work around this. Was not given an option. It was that date and that's all. The 3 is reflected of the poor customer service from the service department and not reflected on the Technicians or bodyshops. It's purely the bad non customer service that was given.

February 3, 2025
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Reply from Fix Auto UK - Fix Auto Glasgow North

Many thanks for taking the time to leave your review. We understand your frustration with the communication and delays you experienced during the repair process. We strive to provide clear and timely updates to our customers, and it's clear our partners fell short in this instance. With having to reply on a sub contract partner to code and replace your keys, they should be keeping you updated, and they failed to realise Motability customers are not the legal owner of the vehicle and do not have a copy of the V5 documents. We appreciate you bringing this to our attention and will use your feedback to improve our communication practices and ensure that customers receive the information they need in a timely manner.

Rated 5 out of 5 stars

Very happy with my experience.

Very happy with my experience.

A van had smashed the boot of my car and in just 2 weeks I got my car back fixed, looking like the crash never even happened.

January 31, 2025
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for taking the time to leave us a lovely review. Great to see you were happy with the repair.

Rated 5 out of 5 stars

Thank you!

Can’t thank Fix Auto enough for their supportive and speedy response to a situation I found myself in on the 30th December. They were able to take in my car for repair and organise a courtesy car to be delivered to my home quickly to allow me to continue working. They kept me informed about the progress of my repair and the collection of my car was a very quick and straightforward process. Thank you!

January 23, 2025
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Reply from Fix Auto UK - Fix Auto Glasgow North

Many thanks for your kind words and taking the time to leave a 5-star review. I am delighted to hear it was a positive experience and the communication from the team kept you updated throughout the repair. Many Thanks

Rated 5 out of 5 stars

Thank very much the service was…

Thank very much the service was brilliant.

January 21, 2025
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Reply from Fix Auto UK - Fix Auto Glasgow North

Many thanks for your kind words and taking the time to leave a 5-star review. I am delighted to hear it was a positive experience and the communication from the team kept you updated throughout the repair, also your vehicle was completed to a high standard. Many thanks

Rated 5 out of 5 stars

Really helpful and kind done a great…

Really helpful and kind done a great job with my car ☺️

January 28, 2025
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for taking the time to leave us a lovely review. Great to see you were happy with the service.

Rated 5 out of 5 stars

All staff very helpful .

January 21, 2025
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Reply from Fix Auto UK - Fix Auto Glasgow North

Many thanks for your kind words and taking the time to leave a 5-star review. I am delighted to hear it was a positive experience and the team were very helpful. I trust your vehicle was completed and returned earlier than expected to a high standard. Many thanks

Rated 5 out of 5 stars

The company kept me informall…

The company kept me informed all through even phoning me to keep me up to date your staff were brilliant

January 27, 2025
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Reply from Fix Auto UK - Fix Auto Glasgow North

Many thanks for your kind words and taking the time to leave a 5-star review. I am delighted to hear it was a positive experience and the communication from the team kept you updated throughout the repair. I trust your vehicle was completed and returned earlier than expected to a high standard. Many thanks

Rated 5 out of 5 stars

Car back to looking new again

Car back to looking new again, great job 👍

January 14, 2025
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you so much for your positive feedback, I will pass your lovely comments to our team.

Rated 5 out of 5 stars

Helpful

Friendly, helpful staff and keep you updated throughout repair process

January 20, 2025
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Reply from Fix Auto UK - Fix Auto Glasgow North

Many thanks for your kind words and taking the time to leave a 5-star review. I am delighted to hear it was a positive experience and the communication from the team kept you updated throughout the repair duration. Many thanks

Rated 5 out of 5 stars

Claim was dealt with rapidly and…

Claim was dealt with rapidly and everyone was very professional and polite from the girls who dealt with the telephone calls to drivers who delivered and collected courtesy car

January 16, 2025
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for taking the time to leave a 5-star review. It's great to hear you were delighted with the services provided by our team, It’s also nice to know the work was completed to a high standard and your vehicle was returned to you in a few days. Many thanks once again for your review.

Rated 5 out of 5 stars

Super fast excellent service

The whole repair experience was so quick and excellent

January 17, 2025
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Reply from Fix Auto UK - Fix Auto Glasgow North

Many thanks for your kind words and taking the time to leave a 5-star review. I am delighted to hear it was a positive experience and the repairs to your vehicle were completed in a couple of days to a high standard. Many thanks

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